10/1/25 Job Leads: Entry Level WFH Support Jobs That Provide Equipment
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DAILY LEADS
10/1/20255 min read
Member Service Specialist at Prime Therapeutics
Prime Therapeutics is a leading pharmacy benefit manager (PBM) that helps people get the medicine they need to feel better and live well. The company's work is driven by a passion for health and improving patient outcomes. This seasonal role is within the 100% remote Contact Center team and is an opportunity to build customer service skills and gain valuable knowledge in the healthcare field.
What You’ll Do:
Answer and handle incoming calls or emails from Prime members, pharmacies, and doctors' offices.
Provide support to callers to help them secure their medication.
Investigate and resolve member inquiries in a timely manner, or escalate issues to the appropriate team member.
Strictly adhere to and reinforce all company and departmental standard operating procedures and training guidelines, including those specific to HIPAA compliance.
Commit to a highly structured work environment with a pre-determined schedule, including set breaks and meal times.
Required Qualifications:
High School Diploma or GED is required.
A minimum of 1 year of customer service experience.
Must be eligible to work in the United States without need for work visa or residency sponsorship.
Must be available for a mandatory 6- to 8-week training class.
Technological Readiness: Must have a dedicated, secure, high-speed cable, DSL, or fiber internet connection (wireless/hotspots are not permitted).
Home Office: Must have a private, quiet home workspace with a door that can be physically secured to minimize distractions during shifts.
Perks + Why It’s a Good Fit:
Equipment: All necessary work equipment is provided and shipped directly to your residence.
Career Growth: The position offers opportunities to build transferable skills and grow a career within Prime or the broader healthcare field.
Benefits: Seasonal employees are eligible for a package that includes medical, dental, and vision insurance, paid time off, and a 401k match.
Schedule: Ability to work a flexible schedule that may include afternoons/evenings, weekends, holidays, and mandatory overtime based on business needs.
The listed pay for this role is $18.50 per hour.
Member Services Patient Advocate at Claritev
Claritev is a comprehensive provider of healthcare cost management solutions, focused on bending the cost curve in healthcare for all stakeholders. With a history dating back to 1980, the company manages nearly 1,000,000 healthcare providers and reduces millions of claims each year. This position is a high-impact, remote role for a proactive and self-motivated professional to join their transformational journey.
What You’ll Do:
Manage all member communication related to balance billing situations via phone, email, and text.
Educate members on the balance billing process and provide updates on negotiation status to close out the bills.
Manage a daily running inventory of claims, prioritizing the work schedule to ensure timely response to all inquiries.
Maintain clear and detailed documentation of all events associated with a medical claim.
Ensure compliance with HIPAA regulations and requirements, as this role handles PHI (sensitive data) and is considered "High Risk."
Required Qualifications:
Minimum High School Diploma required.
Experience in a medical healthcare claims role dealing with facilities, providers, and members.
Background in healthcare claims management and the ability to interpret benefit plans/Explanation of Benefits (EOB).
Highly skilled in managing high call volume and phone inquiries.
Possesses exceptional multi-tasking and strong communication skills (oral and written), professionalism, and organization.
Bilingual preference is noted.
PC literate, including Microsoft Office products and web-based applications.
Perks + Why It’s a Good Fit:
Flexibility: The role is remote and can be located anywhere in the Eastern, Central, Mountain, or Pacific time zones, with working hours ranging from 7:00 am PT to 8:00 pm ET.
Development: The company offers competitive compensation, supportive work environment, and a wide range of live and web-based professional development programs for advancement.
Culture: The company emphasizes core values including boldness, innovation, accountability, and diversity.
The listed pay range for this role is $20-$24 per hour.
CPC Processor Customer Support at Datavant
Datavant is a data platform company and the world’s leader in health data exchange, with a vision to power every healthcare decision with the right data. By joining Datavant, you'll be part of a high-performing, values-driven team using technology to solve complex problems in healthcare. This is a Remote, Call Center role focused on customer support for the release of information (ROI) process.
What You’ll Do:
Serve as a Processor handling Release of Information (ROI) account issues for both internal and external customers.
Handle 100% of business on the telephone, including taking calls from patients, insurance companies, and attorneys to provide medical record status.
Review, research, resolve, and respond to inquiries received via telephone, email, or written correspondence accurately and timely.
Process medical record requests and ensure all details are thoroughly documented in multiple software systems using two computer monitors.
Maintain strict confidentiality and adherence to HIPAA regulations, company policies, and high productivity/quality assurance expectations.
Required Qualifications:
High School Diploma or equivalent from an Accredited Institute.
Experience with a multi-line phone system is required.
Computer proficiency is necessary, including MS-Office (Word and Excel) at an intermediate/advanced level.
Must be able to pass an annual Introductory HIPAA examination and successfully complete a 90-day ROI Certification course with a score of 85% or higher.
Experience in the following is beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing, and Proof Reading/Editing of Documents.
Perks + Why It’s a Good Fit:
Work Schedule: Full-Time, Remote position, Monday - Friday 8:00 am - 4:30 pm EST.
Onboarding: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor.
Equipment: Company equipment is provided (computer, monitor, virtual phone, etc.).
Benefits: Full benefits package including PTO, Health, Vision, and Dental Insurance, a 401k Savings Plan, and Tuition Assistance.
Culture: You'll be part of a team focused on "earning trust," "obsessing over customers," and maintaining a high level of professionalism.
The listed pay range for this role is $15-$18.32 per hour.
Customer Operations Specialist at Virta Health
Virta Health is a leading digital health company on a mission to transform type 2 diabetes and weight-loss care, aiming to help one billion people reverse their metabolic conditions. They achieve this through innovations in technology, personalized nutrition, and virtual care delivery. Having raised over $350 million, Virta partners with the largest health plans, employers, and government organizations, driven by values like putting people first and prioritizing positive impact.
What You’ll Do:
Customer Lifecycle Operations: Execute essential tasks required for the customer journey, including launching new groups within partnerships, managing program eligibility configuration, and operationalizing customer expansions and terminations.
Issue Resolution: Provide support in triaging and resolving routine operational issues by applying established policies and procedures, and escalating complex matters to senior team members.
Cross-Functional Collaboration: Work closely with other departments (Customer Success, Support, Product) on projects like setting up eligibility checking, conducting user acceptance testing, and coordinating customer termination tasks.
Process Improvement: Learn Virta's business model and operations, and contribute by identifying inefficiencies and assisting in the creation and maintenance of Standard Operating Procedures (SOPs).
Required Qualifications:
2+ years of experience in customer operations, project coordination, or a similar supportive role within the digital health or healthcare industry.
Foundational technical proficiency with project management tools (e.g., Notion, Asana, JIRA) and CRM systems (e.g., Salesforce).
A strong, inquisitive, and analytical mindset with an interest in streamlining processes.
Ability to build effective relationships with both internal team members and external customer contacts.
Strong written and verbal communication skills; comfortable in a fast-paced and evolving environment.
Must be passionate about the company's mission.
Perks + Why It’s a Good Fit:
Compensation: The specific compensation range for this role is $61,009 - $71,775 annually.
Equity: Offers Equity as part of the total compensation package.
Location: Remote-first company (Corporate roles are not available in AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI).
Culture: A mission-driven, values-driven culture that promotes transparency, evidence-based decision-making, and taking initiative with a "no ego" attitude.
Benefits: Information about competitive benefits is available on the Virta Careers page.
The listed salary for this role is $61,009-$71,775 per year.
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