10/6/25 Job Leads: Entry Level Friendly Customer Support Jobs Hiring Now!

Scheduling Specialist at Ensemble Health

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and physician groups. The company focuses on keeping communities healthy by providing high-quality revenue cycle services. This position is a Remote - Nationwide role. The Scheduling Specialist is a crucial member of the Patient Access team, responsible for managing all scheduling and pre-registration duties for Diagnostic Services patients while upholding the highest standards of compliance and customer service.

What You’ll Do:

• Scheduling & Pre-Registration: Schedule patients for appropriate procedures based on physician orders, utilizing system tools to ensure accuracy and patient safety.

• Patient Data & Access: Obtain, validate, and accurately enter all necessary demographic and insurance information during the pre-registration process.

• Financial Functions: Perform Point of Service (POS) collections and financial counseling functions as appropriate to secure payment obligations.

• Documentation & Compliance: Select accurate medical records, provide proper patient instructions, and ensure all functions comply with regulatory requirements and organizational policies.

• Technical Operations: Operate effectively using multiple computer systems and dual screens while performing duties.

Required Qualifications:

• High School Diploma, GED, or Equivalent Experience is required.

• 1-3 years of work experience, with at least 2 years in a healthcare-related position.

• Required experience working with insurance companies and/or pre-authorizations.

• Formal typing skills with a minimum of 35 WPM.

• Must obtain the Certified Revenue Cycle Representative (CRCR) certification within 6-9 months of hire.

• Intermediate proficiency in MS applications (Word, Excel, & PowerPoint).

• Ability to multitask and apply critical thinking skills while working individually.

• Customer Service experience is highly preferred.

Perks + Why It’s a Good Fit:

• Location: Remote - Nationwide.

• Culture: Join an award-winning company recognized for its innovation, purpose-driven values, and work-life flexibility.

• Benefits: Comprehensive benefits package typically includes healthcare, time off, retirement, and well-being programs.

• Professional Growth: The company encourages associates to earn professional certifications and offers tuition reimbursement and incentive programs.

The listed pay for similar patient-facing and revenue cycle support roles at Ensemble Health Partners is often between $15.75 - $18.95 per hour based on experience and location.

Customer Service Representative at Labcorp

Labcorp is a global leader in innovative and comprehensive laboratory services, dedicated to accelerating life-changing healthcare breakthroughs and improving the delivery of care. The Oncology Customer Service Support Representative role is a fast-paced Work-From-Home position within the Labcorp Oncology Specialty team, focused on assisting patients and clients with understanding their financial responsibilities for lab services.

What You’ll Do:

• High-Volume Support: Work in a high call volume environment, averaging approximately 75 calls per day.

• Financial & Billing Guidance: Provide assistance to clients and patients regarding inquiries related to insurance coverage, financial responsibilities, and/or billing.

• Payment Processing: Receive and process credit card payments over the phone, strictly adhering to PCI compliance protocols, and initiate payment plans for outstanding balances.

• Documentation & System Use: Document all telephone conversations clearly and accurately, and update and maintain records in the billing system, including case notes and payment collections.

• Problem Resolution: Collaborate with other departments to research and resolve reimbursement opportunities and other complex inquiries.

• Compliance: Maintain patient confidentiality and strictly adhere to HIPAA guidelines/regulations.

• System Navigation: Ability to navigate and work in multiple systems/websites simultaneously.

Required Qualifications:

• Education/Experience: Associate’s degree with at least 1+ year of prior relevant work experience OR a High School diploma/GED equivalent with at least 3+ years of relevant work experience.

• Healthcare Experience: Prior healthcare experience is strongly preferred, with a strong preference given to knowledge of professional medical billing and collection practices.

• Technical & Billing Knowledge:

  • Ability to interpret and apply understanding of insurance Explanation of Benefits (EOB).

  • Computer proficiency with MS Windows, MS Office, and database experience.

  • Knowledge of CPT and ICD10 codes is highly preferred, as is experience with Laboratory Billing and Laboratory Information Systems (LIS) or XIFIN.

  • Medicare/Medicaid billing experience preferred.

• Soft Skills: Excellent verbal and written communication skills, courteous and compassionate demeanor, ability to review large amounts of data for accuracy, and must be organized and detail-oriented.

• Additional Skills: Bilingual in English and Spanish is highly desirable.

Perks + Why It’s a Good Fit:

• Location: Fully Remote.

• Pay Rate: The pay range for this role is $15.50 - $20.00 per hour.

• Schedule: Fixed Monday-Friday shifts that accommodate various time zones (e.g., 10:30 am – 7:00 pm EST).

• Impact: An opportunity to be part of a global leader in healthcare and make a direct impact on patient care and financial clarity.

• Remote Requirements: Clear technical requirements are provided to ensure successful work-from-home setup (min. 50 mbps internet, no satellite, required wired Ethernet connection).

Virtual Assistant at BELAY

BELAY is a top-ranked virtual solutions company that connects highly motivated remote assistants with clients across various industries (Consulting, Nonprofit, Financial, Real Estate, etc.). This is a flexible, 1099 Contractor (Freelance) Remote role, designed for individuals who want a meaningful part-time career from home.

What You’ll Do (Essential Functions):

• Administrative Management: Maintain executive calendars, manage and organize emails for clarity and efficiency.

• Workflow & Process Improvement: Build structure, workflows, and processes to streamline client operations.

• Content & Tech: Handle social media management, content creation, and post scheduling.

• Research & Recommendations: Research technologies and make thoughtful, data-driven recommendations to the client.

• Project & Travel: Assist with project management, event planning, and arrange travel logistics (flights, cars, hotel reservations).

• Data & Systems: Administer CRMs by updating and entering client data.

• Personal Assistance: Offer personal assistance as needed to ensure smooth daily operations and client satisfaction.

Required Qualifications:

• Experience: 1+ years of administrative experience required; 3+ years preferred.

• Availability: Must be available during normal business hours (Monday–Friday, 8 AM–5 PM in your time zone) for regular client communication. This role cannot be combined with another job that limits this availability.

• Technical Setup:

  • At-home office setup with Mac/PC computer (minimum 1.0GHz dual-core processor, 8GB RAM, MS Office).

  • Reliable, professional internet connection.

  • Smartphone with email capabilities.

  • A quiet, designated workspace.

• Key Attributes: Highly detail-oriented, organized, self-motivated with strong problem-solving skills, and a strong desire to serve.

• Location Note: Must reside in the United States. BELAY is currently NOT accepting applications from residents of California, Colorado, Montana, New Jersey, New York, and Pennsylvania.

Perks + Why It’s a Good Fit (Contractor Benefits):

• Pay: The pay range is $19.00 - $22.00 per hour based on experience and skillset. Contractors are paid a fixed rate once per month.

• Flexibility & Control: 100% remote position with flexible hours. You choose how many clients or monthly hours to take on.

• Support & Resources: BELAY handles payment collection and invoicing, saving you the administrative hassle. You get a Dedicated Success Consultant for personalized support.

• Community: Access to a Contractor Community for free templates, upskilling opportunities, and webinars.

• Innovation: The company supports the thoughtful use of AI tools to boost productivity and efficiency.