10/7/25 Job Leads: Data Entry & Customer Support Roles up to $38/hr
DAILY LEADS
10/7/20254 min read
Document Specialist at Curana Health
Curana Health is a national leader in value-based care, committed to radically improving the health, happiness, and dignity of older adults. They provide a range of solutions—including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans—to senior living communities and skilled nursing facilities. This role is a meticulous, detail-oriented position integral to their operations.
What You’ll Do:
Document Management: Receive, sort, and organize a high volume of incoming documents, such as medical records, pharmacy requests, and provider orders.
Verification & Distribution: Verify the accuracy and completeness of all received documents.
Compliance & Security: Ensure documents are distributed and archived strictly according to company policies and procedures, maintaining the confidentiality and security of sensitive information.
Daily Goal: Meet a daily expectation to process 280 documents per day.
Communication: Communicate effectively with internal teams to quickly resolve any discrepancies or issues related to incoming documents.
Required Qualifications:
Experience: Proven experience as a Document Specialist, Document Controller, or a similar role is required.
Skills: Excellent organizational skills and strong attention to detail.
Technical Proficiency: Proficiency in using document management software and tools, and strong computer skills, including MS Office (Word, Excel, Outlook).
Soft Skills: Strong verbal and written communication skills and the ability to prioritize tasks and manage time effectively.
Education: High school diploma or equivalent; additional qualifications in administration or a relevant field are a plus.
Perks + Why It’s a Good Fit:
Location: Remote position (US-Remote).
Company Mission: Join a mission-driven company dedicated to serving the older adult population.
Growth: Curana Health was recently named to the prestigious Inc. 5000 list as one of the fastest-growing privately owned companies in the nation.
Compensation: Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role (compensation details are not explicitly listed in the description).
Values: The company operates on core values of Integrity, Compassion, Accountability, Respect, and Excellence.
There is no clear salary range available for this position.
Patient Success Advocate at Cadence
Cadence is a health technology company with a mission to deliver proactive care to one million seniors by 2030. They build a better care system by combining technology and a clinical care team to provide remote monitoring and support to patients with chronic conditions, in partnership with leading health systems. This role is a key part of their clinical call center environment.
What You’ll Do:
Patient Support: Provide courteous and professional assistance to customers (patients and partners) across multiple channels, including phone, email, and chat.
Problem Solving & Education: Address patient inquiries, troubleshoot technical issues with Cadence technology/medical devices, and educate customers on product features and benefits to maximize device usage.
Administrative Assistance: Provide administrative support to clinicians (Nurse Practitioners, Registered Nurses, Medical Assistants, etc.).
Patient Engagement: Execute patient engagement and retention initiatives.
Escalation & Follow-up: Appropriately escalate patient concerns to the necessary care delivery teams and conduct follow-up communication to ensure issues are resolved satisfactorily and gather feedback.
Required Qualifications:
Experience: Multi-channel (voice, email, SMS) help desk experience where you interact directly with the consumer.
Healthcare Background: Experience in a customer-facing healthcare related field (advocacy, health system, insurance) providing service and helping patients/members navigate the complex healthcare system.
Patient Focus: Prior experience working with Medicare patients.
Skills: Ability to problem-solve, ask probing questions, troubleshoot, and work in a metrics-driven position. Experience with Zendesk is a plus.
Remote Readiness: Prior experience working in a remote work environment and home office setup must have consistently stable WiFi (a speed test is required).
Perks + Why It’s a Good Fit:
Schedule: Full-time, remote position with a choice of shifts (e.g., Monday - Friday, 10:00 AM - 7:00 PM EST, 11:00 AM - 8:00 PM EST, or 12:00 PM - 9:00 PM EST).
Benefits: Competitive salaries and quarterly incentives, Medical, Dental, and Vision insurance, 401K with match, Competitive PTO, Paid Parental Leave, an Onboarding Stipend for remote equipment, and a Charitable Donation Match program.
Culture: A mission-driven culture focused on impact, shared growth mindset, empowerment, and integrity, with continuous learning and clinical mentorship opportunities.
The listed pay range for this role is $20-$22 per hour.
Customer Care Advisor at Circle
Circle is a financial technology company focused on the emerging internet of money, where value travels digitally (globally, nearly instantly, and inexpensively). Circle's infrastructure, which includes USDC (a blockchain-based dollar), helps businesses and institutions capitalize on this new digital money layer. The company values High Integrity, Future Forward thinking, and is Driven by Excellence.
What You’ll Do:
Customer Interaction: Work directly with customers of all sizes globally, resolving general inquiries and troubleshooting complex technical issues within defined service levels and timescales.
Communication: Respond to customer questions and issues via support tickets with clear, helpful communication.
Collaboration: Work closely with peers and internal stakeholders to investigate and resolve customer challenges.
Operations & Content: Participate in team initiatives to improve customer satisfaction and operational excellence, and contribute to maintaining up-to-date help content and internal support documentation.
Schedule: Support on-call coverage as needed for weekends, holidays, or high-volume periods to scale the 24/7 operation.
Required Qualifications:
Experience: 2+ years of experience in a customer support or service role, ideally in a fast-paced environment.
Communication: Strong writing skills and the ability to explain complex ideas simply and clearly.
Technical Familiarity: Experience/familiarity with Slack, Apple MacOS, and GSuite.
Problem Solving: A team-first mindset focused on learning, problem-solving, and collaboration.
Aptitude: Familiarity with generative AI models (ChatGPT, Gemini, etc.) and crafting effective prompts is preferred.
Schedule: Availability to work weekends and holidays as part of a rotating schedule is preferred.
Tools: Familiarity with Salesforce Service Cloud or similar support systems is preferred.
Multilingual skills are preferred.
Perks + Why It’s a Good Fit:
Compensation: The Base Hourly Range is $28.00 - $38.50. (Compensation ranges may differ for candidates in other locations).
Location: Remote role (or possibly San Francisco, based on the job listing header, but the post is marked as #LI-Remote).
Culture: A diverse, flexible work environment where employees are considered stakeholders, with a commitment to visibility and stability.
Mission: Opportunity to work at the "epicenter of the emerging internet of money" and help enhance global economic prosperity and inclusion.
Benefits: Information on total compensation packages, perks, and benefits is available on their careers page.
The listed pay range for this role is $28-$38.50 per hour.
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