11/17/25 WFH Jobs: Nonclinical Healthcare Roles Hiring up to $74k per year!
DAILY LEADS
11/17/20254 min read
Clinical Concierge Agent at Allara
Allara Health is a comprehensive women's health provider specializing in expert, longitudinal care for hormonal conditions (like PCOS), chronic conditions (like insulin resistance), and life stages (like perimenopause). They are one of the fastest-growing women's health platforms in the U.S.
Key Responsibilities
The agent is a key part of the care team, handling sensitive medical documentation and providing personalized support to ensure patients receive timely and accurate care.
Medical Workflow Coordination: Support patients and providers by ensuring that lab orders, prescription refills, and pre-authorizations are fulfilled accurately and promptly.
Documentation Management: Manage faxed requests, medical documentation, and patient forms while ensuring compliance with healthcare regulations.
Patient Communication: Provide empathetic, patient-centric support via phone, email, and in-app messaging; relay provider updates, care recommendations, and medical actions professionally and compassionately.
Navigation & Scheduling: Assist patients with scheduling, telehealth services, and general inquiries about their care plans.
Patient Advocacy: Offer personalized assistance, helping patients navigate their healthcare journey with compassion and professionalism; ensure accuracy in relaying patient information between providers, patients, and internal teams.
Internal Knowledge: Stay informed about Allara's clinical workflows and processes to provide seamless provider support.
Required Qualifications
The role requires experience in a medical support role, strong communication skills, and exceptional attention to detail, particularly when handling sensitive data.
Experience: 1.5+ years of experience in a support role, such as medical reception, patient coordination, or telehealth support.
Communication: Strong verbal and written communication skills, with the ability to build rapport and navigate complex conversations.
Detail & Problem-Solving: Exceptional attention to detail and the ability to problem-solve creatively, ensuring smooth coordination of medical requests.
Technical Skills: Strong technical skills, comfortable navigating multiple systems, and working with sensitive data.
Work Environment: A quiet, private workspace with reliable internet to support confidential patient communications.
Preferred Qualifications
Medical reception experience.
Familiarity with Electronic Health Records (EHR) systems.
The listed pay for this role is $20 per hour.
Grievances & Appeals Rep at Humana
Humana is a leading health and well-being company. The Grievances & Appeals Representative 3 performs advanced administrative and operational duties centered on managing, investigating, and resolving client denials and member concerns related to healthcare services and coverage. This role requires independent judgment and in-depth knowledge of administrative processes.
Essential Responsibilities
The Representative 3 is expected to function with limited guidance, using discretion and judgment to resolve complex, sensitive issues.
Case Management & Review: Manages client denials and concerns by conducting a comprehensive analytic review of clinical documentation to determine if a grievance, appeal, or further request is warranted.
Resolution: Delivers final determination based on trained skillsets and/or partnerships with clinical and other Humana parties.
Member Support: Assists members and practitioners, via phone or face-to-face, to resolve issues and further/support quality-related goals.
Independent Work: Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques.
Required Qualifications
This advanced role requires significant prior experience in customer service within the medical field and strong technical and organizational skills for working remotely.
Experience: Minimum of two years of customer service experience.
Healthcare Background: Prior experience working in the healthcare field and/or medical industry.
Technical & Data Skills: Excellent data entry capabilities; Proficiency with Microsoft Office, including intermediate skills in Outlook, Excel, and PowerPoint; Robust technical skills to set up and connect a computer with additional monitors, and navigate multiple software systems simultaneously.
Work Style: Experience working in a fast-paced, production-oriented environment; Proven ability to prioritize tasks and manage inventory and workflow.
Soft Skills: Strong focus on customer service, with keen analytical and decision-making abilities.
Remote Requirements: Availability of a distraction-free workspace at home; ability to adhere to process maps; minimum internet speed of 25 Mbps download/10 Mbps upload recommended.
Preferred Qualifications
Associate or Bachelor's Degree.
Previous inbound call center or related customer service experience.
Prior grievance and appeals experience.
Previous experience processing medical authorizations.
Prior experience with Medicare.
Experience with Clinical Guidance Exchange (CGX 2.0).
Knowledge of medical terminology.
Excellent interpersonal skills with ability to sensitively and compassionately interact with the geriatric population.
The listed salary range for this role is $43,000-$56,200 per year.
Prescriber Growth Associate at Grow Therapy
Grow Therapy is a three-sided marketplace and technology-powered company on a mission to be the trusted partner for therapists and patients accessing high-quality mental healthcare. They empower providers, augment insurance payors, and serve patients, having raised over $178M in funding.
Key Responsibilities
The Associate manages a high-volume pipeline of prospective prescribers, providing tailored, strategic guidance to ensure smooth onboarding and long-term engagement on the platform.
Main Point of Contact: Serve as the main point of contact for prospective psychiatric prescribers (MD, DO, PMHNP).
Strategic Guidance: Offer strategic guidance on how to start and scale their private practices on Grow.
Consultative Sales: Tailor the approach based on each provider's license type, state requirements, and practice stage, addressing needs like Collaborating Physician arrangements, DEA requirements, and malpractice coverage.
High-Volume Execution: Partner with 30+ new providers weekly, balancing high-volume execution with high-quality, consultative conversations.
Customer Service: Provide excellent customer service and timely follow-ups to ensure a smooth onboarding experience, even through nuanced operational or compliance questions.
Performance: Consistently meet and exceed individual and team KPIs across conversion, experience, and pipeline health metrics.
Collaboration: Collaborate with internal teams to streamline processes and continuously improve the Prescriber Experience.
Required Qualifications
The ideal candidate is deeply passionate about mental health, highly organized, and proven to thrive in a fast-paced, high-volume, sales-oriented environment.
Passion: Deeply passionate about mental health and excited to help providers expand access to care.
Organization: Organized, detail-oriented, and thrives when managing multiple conversations at once.
Sales/Volume: Proven ability to manage and convert a high volume of inbound leads in a fast-paced environment.
Adaptability: Adapts well to change and enjoys learning new systems, processes, and tools.
Work Style: Collaborative, coachable, and excited to grow in a fast-paced startup environment.
Location: Must be based in and able to work from the United States (Visa sponsorship is not available).
Bonus Qualifications
Prior experience in a customer-facing or sales role, particularly in healthcare or SaaS.
The listed salary range for this role is $55,000-$58,000 base per year + $19,200 ($74,000-$77,000 total per year) variable compensation.
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