1/12/26 Jobs: Remote Healthcare & HR Roles $25-$32/hr Hiring Now
DAILY LEADS
1/11/20264 min read
Customer Support Advocate at JustWorks
Justworks is a high-growth PEO (Professional Employer Organization) that simplifies payroll, benefits, and HR for small businesses. As a Customer Success Manager (CSM), you aren’t just a support agent; you are a strategic partner for small business owners, helping them navigate the complexities of employing people so they can focus on their mission.
Key Responsibilities
This is a "high-touch" role requiring a blend of HR knowledge and SaaS strategy.
Portfolio Management: Act as the primary point of contact for a "book of business," ensuring small business owners feel supported and empowered.
Onboarding & Adoption: Guide new clients through the Justworks platform, ensuring they understand how to use payroll, benefits, and compliance tools effectively.
Retention & Growth: Identify at-risk accounts and proactively intervene to drive renewals and long-term loyalty.
Product Advocacy: Gather client feedback and collaborate with the Product and Engineering teams to influence the future roadmap of the Justworks platform.
Strategic Consulting: Help clients navigate complex "people" challenges, from setting up health insurance to understanding state-specific labor laws.
Cross-Functional Collaboration: Partner with the Sales and Support teams to ensure a seamless end-to-end experience for every customer.
Required Qualifications
Justworks looks for "people people" who have the technical chops to manage complex HR software.
Experience: 2–4 years of experience in Customer Success, Account Management, or a related client-facing role (SaaS experience is a significant advantage).
Communication: Exceptional empathy and communication skills; you must be able to explain complex legal/HR concepts in a way that is easy to digest.
Problem Solving: A "solutions-oriented" mindset with the ability to think on your feet during live client calls.
Analytical Skills: Comfort using data (Salesforce, Gainsight, or similar) to track client health and identify trends.
Soft Skills: High emotional intelligence (EQ) and a genuine passion for helping small businesses succeed.
The listed pay range for this role is $29.76-$32.74 per hour.
Senior Support Associate at Maven
Maven Clinic is the world's largest virtual clinic for women and families, offering a holistic approach to reproductive health, from fertility and family building to maternity and pediatrics. As a Senior Support Associate, you are the "voice of Maven," helping members and providers navigate a new, high-growth care program that tackles complex needs like GLP-1 medication access and chronic condition support.
Key Responsibilities
This is a high-empathy role that sits at the intersection of customer service, technical support, and pharmacy logistics.
Omnichannel Advocacy: Act as the first point of contact via phone, email, and live chat, delivering exemplary service to both members and healthcare providers.
Complex Navigation: Assist members with account setup, enrollment, and the nuances of pharmacy coordination—specifically regarding high-demand medications.
Benefit Expertise: Educate members on their specific product functionality and benefits eligibility across Maven’s diverse family-building programs.
Technical Troubleshooting: Provide first-line technical support for the Maven platform and escalate complex issues using standard operating procedures (SOPs).
Feedback Loop: Collaborate cross-functionally to resolve member escalations and relay insights to the product team to improve the user experience.
Accuracy & Documentation: Maintain meticulous records of member interactions in Zendesk and other internal systems.
Required Qualifications
Maven looks for experienced support professionals who can handle sensitive health topics with grace and precision.
Experience: 2+ years in a high-volume customer service setting (phone, chat, and email).
Healthcare Literacy: Experience in health-tech, fertility benefits, or the insurance space is highly preferred.
Specialization Plus: Prior experience supporting specialty medications (GLP-1s) or chronic condition programs is a major advantage.
Technical Savvy: Proficiency with Zendesk, Slack, and Google Workspace; ability to troubleshoot digital health platforms.
Soft Skills: High degree of empathy for sensitive health topics, exceptional attention to detail, and a "solutions-oriented" mindset.
Communication: Exceptional written and verbal skills; ability to simplify complex insurance jargon for members.
The listed pay range for this role is $55,000-$65,000 per year.
Practice Associate at Devoted Health
Devoted Health is an all-in-one healthcare company specifically designed for seniors, combining a Medicare Advantage plan with top-tier clinical care. This Practice Associate role (R2791) is a multifaceted administrative position within Devoted Health their virtual and home-based medical practice. You’ll be the "operations engine" that keeps the clinical teams running smoothly.
Key Responsibilities
This role is ideal for someone who loves "back-office" excellence and logistical coordination.
Practice Operations: Maintain the back-office infrastructure for Devoted Medical, including the Electronic Health Record (EHR), fax lines, and visit scheduling systems.
Logistics & Procurement: Support the procurement of clinical and non-clinical materials and manage supply chains for the practice.
Onboarding/Offboarding: Manage the administrative side of hiring, ensuring new Devoted Medical employees have the access and tools they need on Day 1.
Provider Relations: Maintain positive relationships with provider groups and clinicians, serving as a primary point of contact for administrative issues.
Calendar Management: Manage clinical staff calendars to ensure availability and optimized scheduling for patient visits.
Compliance Management: Maintain clinician files and manage Collaborative Practice Agreements, ensuring 100% compliance with renewals and regulatory requirements.
Required Qualifications
Devoted Health looks for "smart, big-hearted" professionals who can balance high-level process design with granular data tasks.
Experience: 2+ years of professional experience, with at least 1 year specifically in a medical administrative or medical group support role.
Technical Proficiency: Comfort with EHR systems, Google Workspace, and Slack; ability to troubleshoot digital back-office tools.
Education: Bachelor’s degree is preferred (though relevant experience is considered).
Communication: Strong interpersonal skills; ability to engage with stakeholders ranging from patients to senior clinicians.
Soft Skills: Exceptional organizational skills, the ability to manage multiple responsibilities at once, and a "family-first" approach to service.
The listed pay range for this role is $25-$30 per hour.
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