1/15/26 Job Leads: Healthtech Roles in Operations, Care Coordination, and Medical Billing up to $111k/year!
Industry experience isn't required for one of these roles that pays up to 6 figures!
DAILY LEADS
1/15/20264 min read
Care Experience Associate at Equip
Equip is a virtual eating disorder treatment provider that uses Family-Based Treatment (FBT) to provide gold-standard care. As a Care Experience Associate, you are the "operational heart" of the patient journey. This role is a blend of high-touch customer service and administrative coordination, ensuring that families have a seamless, stress-free experience from the moment they join the platform throughout their recovery.
Key Responsibilities
This role sits at the intersection of clinical care and logistics, requiring you to navigate multiple departments to keep a patient's treatment on track.
Patient Engagement: Manage inbound phone calls and written communications from patients and caregivers, addressing their needs in real-time or routing them for resolution.
Complex Scheduling: Follow established workflows to manage scheduling for Equip’s specialized care teams, ensuring families can access their resources without friction.
Proactive Outreach: Conduct outreach to both patients and healthcare providers to identify needs, close gaps in care, and ensure timely resolution of issues.
Retention Support: Monitor patient "health" on the platform, identifying concerns and assisting families to ensure they remain engaged in their recovery journey.
Cross-Functional Collaboration: Act as a bridge between Scheduling Operations, Recovery Navigation, Care Delivery, Admissions, and Financial Counseling.
Digital Documentation: Maintain accurate and timely records within Equip’s digital systems (EHR/CRM).
Required Qualifications
Equip is looking for "Resilient Team Players" who are comfortable with the fast-paced, ambiguous nature of a growing health-tech company.
Experience: 1+ year(s) of professional customer service experience in a call center, medical office, or healthcare delivery setting.
Preferred Background: Experience in healthcare coordination, case management support, or behavioral health is a significant plus.
Tech Savvy: Ability to navigate multiple technology systems and tools simultaneously with high accuracy.
Soft Skills: High emotional intelligence, intellectual curiosity, and the ability to adapt your communication style to diverse socioeconomic and cultural backgrounds.
Organizational Mastery: Strong time management skills to handle daily assigned tasks and meet strict deadlines independently.
Mission-Driven: A genuine passion for mental health and expanding access to eating disorder treatment.
The listed pay range for this role is $25-$26/hr according to the job description.
Operations Associate, Insurance Operations at Grow Therapy
Grow Therapy is a mental health technology company on a mission to bridge the gap between therapists and people seeking care by making insurance work for everyone. As an Operations Associate on the Insurance Operations team, you’ll be the "technical architect" behind the scenes, building the infrastructure and automations that allow thousands of providers to get credentialed and reimbursed efficiently.
Key Responsibilities
This is a high-impact role that blends operational strategy with "low-code" engineering and data science.
Workflow Automation: Build and maintain automated workflows (using tools like Workato or collaborating with Engineering) to replace manual, tedious tasks in the insurance pipeline.
Systems Architecture: Research, plan, and scope out the protocols for submitting insurance applications and rosters to various payers.
Metrics & Analysis: Own and monitor the "health" metrics of insurance operations, using SQL and complex spreadsheets to identify bottlenecks and recommend solutions.
Cross-Functional Collaboration: Partner with the Growth, Technology, and Support teams to ensure the company can scale its provider base nationally without losing efficiency.
Implementation: Design the protocols that Credentialing Assistants follow to ensure standardized, error-free submissions to insurance companies.
Required Qualifications
Grow Therapy is looking for a "Technical Guru" who is as comfortable with a pivot table as they are with a coding script.
Technical Mastery: Advanced spreadsheet skills (complex formulas) and a command of SQL. Intermediate experience with JavaScript or Python is highly desired.
Experience: Previous experience with HubSpot, Workato, or other automation tools is a significant bonus.
Problem-Solving Mindset: The ability to look at a messy manual process and envision a scalable, automated future.
Agility: Comfort in a fast-paced, high-growth startup environment where priorities can pivot quickly.
Mission Alignment: A genuine desire to improve the mental healthcare landscape and expand access to care.
Soft Skills: Strong communication skills to translate complex technical workflows into actionable instructions for the broader team.
The listed pay range for this role is $95,000-$111,000 per year according to the job description for the fully remote version of this role.
Medical Biller (contact) at Candid Health
Candid Health is rebuilding the infrastructure for medical billing, using automation and AI to eliminate the friction that slows down payments and drains billions from provider organizations. As a Medical Biller, you will be a key member of the Billing Team, responsible for the precision and integrity of the accounts receivable process.
Key Responsibilities
This role is ideal for a detail-oriented professional who enjoys "investigative" administrative work and staying on top of industry changes.
Coverage Monitoring: Pursue, maintain, and communicate changes in medical coverage and guidelines to internal teams and customers.
Correspondence Processing: Efficiently manage and process all incoming and outgoing medical billing correspondence.
A/R Management: Verify, adjust, and update Accounts Receivable (A/R) data based on correspondence and feedback received from insurance payers.
Trend Analysis: Help identify and facilitate communication regarding error and denial trends to improve overall billing accuracy.
Collaboration: Work closely with the Strategy & Operations and Customer Support teams to resolve billing discrepancies.
Compliance: Maintain strict adherence to HIPAA guidelines and data security protocols.
Required Qualifications
Candid Health looks for candidates who balance high standards with a "get-it-done" mentality.
Experience: Prior experience in medical billing, revenue cycle management (RCM), or healthcare administration is required.
Communication: Exceptional written and verbal communication skills; ability to explain complex billing issues clearly.
Multitasking: Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Mindset: You take pride in your craft but believe "done is better than perfect," knowing how to prioritize high-impact tasks.
Technical Savvy: Comfort navigating digital billing systems and maintaining data integrity within a tech-forward platform.
Integrity: Honest, ethical, and respectful in all interactions with team members and insurance payers.
The listed pay range for this role is $20-$27 per hour according to the job description.
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