12/27/25 WFH Jobs: Part-time & Full-time Jobs Hiring Now up to $60k-$90k per year!

Part-time Customer Support Agent at Clerk Chat

Clerk Chat is on a mission to make every business conversational by building a leading messaging application integrated with AI and its own telecom infrastructure. The company is a profitable, Silicon Valley-based startup that values work-life balance alongside high performance.

Key Responsibilities

As a member of a small, collaborative team of four, you will play a significant role in shaping the customer experience.

• Customer Interaction: Serve as the first point of contact for customers via email and chat.

• Coordination: Handle and coordinate product-specific inquiries, engaging with external stakeholders as needed.

• Process Optimization: Think critically about and improve internal processes with a focus on future growth and scaling.

• Customer Journey: Develop and continuously improve the customer journey to ensure a high-quality user experience.

• Cross-Functional Collaboration: Closely collaborate with all departments to provide feedback and further improve the customer journey.

Required Qualifications

Clerk Chat is looking for proactive "self-starters" with prior experience in the high-intensity startup world.

• Experience: 2–3 years of experience in a similar customer support role, specifically at a fast-paced startup.

• Communication: Excellent communication skills with the ability to speak comfortably to a diverse range of customers.

• Problem Solving: A creative problem solver who proactively offers potential fixes when encountering issues.

• Mindset: A proactive "self-starter" attitude with the resilience to thrive in a startup environment.

• Teamwork: Ability to work both independently and collaboratively within a small team.

• Authorization: Must be legally authorized to work in the United States.

• Availability: Ability to work 9 AM – 5 PM PT is a key requirement mentioned in the application.

There is no listed pay range for this role.

Customer Outreach Associate at Empathy

Empathy is a mission-driven startup that combines technology with human care to help families navigate the loss of a loved one and other major life transitions. This role is the "first touchpoint" for eligible families, guiding them through the onboarding process and introducing them to Empathy's support services.

Key Responsibilities

The role is a high-volume, metrics-driven position that requires a unique blend of efficiency and deep compassion.

• Outbound Outreach: Make a high volume of outbound phone calls each day to connect with eligible users and introduce Empathy's services.

• Onboarding Guide: Use product knowledge and a user-centered approach to walk families through their initial onboarding experience.

• Trust Building: Act as the first point of contact, building immediate trust through thoughtful and compassionate communication.

• Inbound Support: Answer inbound calls and respond to inquiries with care and accuracy during designated shifts.

• Performance Metrics: Consistently meet daily and monthly goals for call volume, quality, and engagement.

• Collaboration: Share user feedback with the team and leadership to help continuously improve the user experience.

Required Qualifications

Empathy is looking for individuals who can handle high productivity requirements without losing their human touch.

• Experience: At least 2 years of work experience, preferably in a customer-facing role.

• Communication: Strong verbal and written communication skills; high level of empathy and a "people person" personality.

• Soft Skills: Self-motivated, accountable, and able to thrive in an autonomous, high-growth startup environment.

• Mission Alignment: Passion for helping families dealing with loss and challenging life events.

• Resilience: Ability to handle an ambiguous environment and maintain a warm, clear style over the phone.

Preferred Qualifications

• Experience in high-volume outbound dialer-based sales or customer service.

• Knowledge of lead generation and how to positively influence prospects.

• Experience with tools like Slack, Zoom, Google Suite, Zendesk, and Aircall.

The listed pay range for this role is $21.50/hr plus a $1,000 monthly bonus for reaching call, productivity and quality standards.

Operations Analyst at Dispel

Dispel is a high-growth company specializing in secure remote access and cybersecurity. This entry-level role is designed for recent graduates or early-career professionals to work directly with founders and senior leaders, gaining a comprehensive understanding of how a high-growth startup operates.

Key Responsibilities

This is a growth-oriented role that prioritizes mentorship, training, and real ownership of projects.

• Operational Support: Support day-to-day operations and specific projects within an assigned team.

• Systems Learning: Learn and apply company-specific systems, tools, and processes.

• Problem Solving: Troubleshoot and resolve basic operational issues as they arise.

• Cross-Department Collaboration: Collaborate with colleagues across various departments to support broader company objectives.

• Workflow Optimization: Contribute ideas for improving team efficiency and internal workflows.

• Direct Mentorship: Learn 1:1 with founders and senior leaders to gain insight into high-growth business operations.

Required Qualifications

Dispel is looking for curious, team-oriented individuals who are eager to start their careers in a fast-paced environment.

• Education/Experience: Recent graduate or equivalent experience (all majors are welcome).

• Communication: Strong verbal and written communication skills.

• Organization: Strong organizational abilities.

• Mindset: Curiosity and a willingness to learn new skills quickly; a "can-do" attitude.

• Work Style: Team-oriented and comfortable working in a fast-paced, high-growth environment.

• Flexibility: Willingness to work more than 40 hours per week when necessary to meet business needs.

The listed pay range for this role is $60,000-$80,000 per year.

Associate Client Services Specialist at Omada

Omada Health is a virtual-first healthcare provider focused on lifestyle and behavior change for chronic conditions like diabetes and hypertension. This role is part of the Client Services team, which ensures B2B customers have a seamless experience from onboarding through ongoing reporting and support.

Key Responsibilitie

The specialist acts as a technical and operational backbone for the Customer Success and Sales teams, bridging the gap between client needs and system capabilities.

• Onboarding & Configuration: Configure Omada systems and proactively monitor internal readiness to ensure customer onboarding/offboarding deadlines are met.

• Reporting Life Cycle: Manage comprehensive reporting requests; generate data-driven insights for Customer Success Managers (CSMs) and maintain secure reporting portal access for clients.

• Triage & Escalation: Investigate and resolve cases from external customers and internal stakeholders, acting as a key escalation point for complex issues.

• Process Improvement: Identify and resolve documentation and workflow gaps; develop Client Services protocols to optimize service delivery.

• Client Advocacy: Resolve complex client problems or disputes professionally, focusing on satisfaction and retention.

• Performance Tracking: Maintain accurate records for training and track operational metrics to assess KPI achievement and initiate corrective measures.

Required Qualifications

The role requires a mix of technical proficiency (especially in Excel), analytical thinking, and experience in B2B or healthcare operations.

• Experience (Option A): Bachelor’s degree with 1+ year of equivalent practical experience in a support or operations-related role.

• Experience (Option B): 4+ years of demonstrated proficiency in a support or operations-related role.

• Technical Skills: Proficient in Excel (sorting, filtering, reformatting, validation); familiarity with CRM/productivity tools like Zendesk, Salesforce, and Google Suite.

• Industry Context: Background in healthcare industry operations and experience safeguarding Protected Health Information (PHI).

• Operational Background: Proven experience in customer implementation or project management within a B2B environment.

• Soft Skills: Meticulous attention to detail; strong problem-solving skills; ability to navigate ambiguity; exceptional organizational and time management skills.

• Communication: Ability to communicate the "why" behind decisions and anticipate client needs.

The listed pay range for this role is $68,904-$90,000 per year.