12/3/25 WFH Jobs: Support Roles in Tech up to $70k per year!
These tech companies in home services, lifestyle and edtech are hiring now for customer support
DAILY LEADS
12/3/20255 min read
Data Migration Specialist at Housecall Pro
Housecall Pro is a remote-first technology company that builds powerful software solutions for home service professionals—like HVAC technicians, plumbers, electricians, and cleaners. Their core mission is to "Champion the Pro" by providing tools for scheduling, dispatching, invoicing, and payments, helping these small businesses save time and grow their revenue.
Key Responsibilities
While the specific job duties for the linked ID focus on customer success and advocacy, they typically involve:
Onboarding and Training: Guiding new and existing home service professionals ("Pros") through the initial setup, training, and launch of the Housecall Pro platform.
Proactive Engagement: Identifying customers who need extra support or training and reaching out to them to ensure they are getting the maximum benefit from the software.
Product Expertise: Becoming an expert in the entire platform—from scheduling and dispatching to invoicing and payments—to answer complex, high-stakes business questions.
Advocacy: Serving as the voice of the Pro internally, collaborating with Product and Engineering teams to share customer feedback and drive product improvements.
Driving Retention: Monitoring customer health and proactively managing at-risk accounts to improve retention and long-term customer satisfaction.
Qualifications
Successful advocates at Housecall Pro demonstrate a passion for the customer and a knack for explaining complex software simply.
Bachelor's degree preferred
2-4 years of full-time customer success, implementation, engineering or data implementation experience
Intermediate knowledge and experience with Microsoft Office Suite with proficiency in Excel or Google Sheets
Experience with Python a plus
Experience using or developing with conversational AI platforms (such as -ChatGPT, GPT-based tools, or other NLP models) a plus
Demonstrated experience exceeding customer success or sales metrics
Proven success working with cross-functional teams and building strong relationships internally and externally
Perks: Benefits & Growth
Housecall Pro's benefits are designed to support a healthy and productive remote-first lifestyle:
Healthcare: DAY 1 Medical, Dental, and Vision insurance (company pays for at least 80% of premiums).
Time Off: Flexible, Self-Managed Paid Time Off (PTO) program, plus 6 paid holidays.
Remote Setup: Full Home Office Setup provided, including an ergonomic standing desk, chair, computer, and accessories. Also includes ongoing internet and phone reimbursement.
Financial Wellness: 401(k) plan, Health Spending Accounts (HSA), Flexible Spending Accounts (FSA), and competitive pay with equity opportunities for certain roles.
Development: Dedicated Career Success Conversations, management training, and cross-training opportunities to accelerate your career.
The listed pay range for this role is $21.55 to $25.35 per hour.
Customer Support at Outside
Outside Inc. is the premier destination for active lifestyle enthusiasts, home to over 25 leading media, digital, and technology brands across endurance sports, outdoor recreation, and healthy living. Their mission is to "Get everyone outside" by creating innovative, motivating services and inspiring content. This role is central to driving the strategy for their core digital offering, Outside+, the company's bundled subscription platform.
Responsibilities
As the Senior Product Manager, you will be the key decision-maker for the subscription product roadmap, translating the company’s vision into actionable digital features.
Subscription Strategy: Define and communicate the long-term vision and roadmap for the digital subscription products (Outside+), ensuring alignment with overall business goals to grow subscriber count and revenue.
Conversion Optimization: Deeply analyze key metrics related to the subscriber funnel (traffic, sign-up, trial conversion, pricing, payment) and run A/B tests and experiments to maximize growth.
Cross-Functional Collaboration: Serve as the liaison between engineering, design, data science, marketing, and editorial teams to deliver features that enhance the subscriber experience.
Product Discovery: Conduct market research, competitive analysis, and gather deep customer insights to identify new opportunities for subscription growth and member value.
Feature Execution: Write clear user stories, define acceptance criteria, and manage the agile development process from conception through launch and iteration.
Qualifications
This high-impact role requires significant experience in product management, particularly in a subscription-based model.
2+ years of experience in customer support with a strong record of delivering exceptional service
Hands-on experience with Zendesk, Google Suite, or similar customer service platforms
Ability to navigate ambiguity and prioritize customer success in all interactions
Adaptability and responsiveness in handling diverse customer questions and challenges
Strong time management skills, a self-motivated work ethic, and a high level of energy
Attention to detail with the ability to manage multiple priorities simultaneously
First-hand knowledge of endurance athletic event registration, production, or volunteer coordination (preferred)
Benefits & Adventure
Outside Inc. provides a generous benefits package that reflects their commitment to employee well-being and outdoor lifestyle:
Time Off: Flexible Time Away policy, which encourages employees to take the time they need to recharge and get outside, plus 11 paid company holidays.
Healthcare: Comprehensive medical, dental, and vision insurance for both the employee and dependents (company often covers 85% or more of employee premiums).
Financial Wellness: 401(k) with company match, paid parental leave for all new parents, and equity opportunities.
Remote Setup: Reimbursement for home office setup, phone, and internet.
Development: Annual stipend for professional development and education.
The listed pay range for this role is $21.63 to $24.00 per hour.
Product Support Associate at CommonLit
CommonLit is a highly successful 501(c)(3) non-profit EdTech organization dedicated to closing persistent opportunity gaps in literacy education. They provide a 100% free, evidence-based K-12 ELA program (including their comprehensive CommonLit 360 curriculum) and a massive digital library of OER texts to students and teachers across the country, with a focus on Title I schools. The team is mission-driven, composed largely of former educators, and focused on accelerating student learning.
Responsibilities
The Director of Institutional Giving is responsible for the complete lifecycle of grant and institutional funding, acting as a leader and a skilled writer.
Fundraising Strategy: Develop and execute a comprehensive, multi-year strategy to significantly increase financial support from foundation, corporate, and government sources.
Grant Cycle Management: Oversee the entire grants process, including proactive prospect research and identification of new funding opportunities, initial letters of inquiry (LOIs), and the full proposal development and submission process.
Proposal Development: Write clear, compelling, and data-driven proposals that align program impact and organizational needs with funder priorities, working closely with the CEO, COO, and program teams.
Stewardship and Compliance: Cultivate and steward long-term relationships with institutional funders. Ensure timely submission of all reports, manage grant compliance requirements, and track all institutional donor records within the CRM database (e.g., Salesforce).
Budget Alignment: Collaborate with the Finance team to create accurate grant budgets and monitor expenditure throughout the grant period.
Qualifications
This position requires a unique blend of strategic leadership, meticulous project management, and exceptional communication skills.
A Bachelor’s degree
1+ years of relevant work experience
Required: Experience working with underserved communities
Preferred: Evidence of success as a teacher in K-12 education
Eager to receive ongoing training on CommonLit’s product suite and consistent feedback
Strong attention to detail
Strategic self-starter who can self-organize and prioritize time effectively
Empathetic and friendly with a desire to help teachers
Positive attitude and willingness to learn and assist with other projects as needed
Bonus: Experience with edtech programs in a classroom setting, either as a former teacher and/or experience providing exemplary technical customer support
The Perks: Non-Profit Benefits & Mission
CommonLit invests heavily in its remote team through a supportive culture and robust benefits package:
Time Off: Extremely generous time off, including 16 paid holidays annually, paid time off accruals, sick leave, 2 floating holidays, and a culture that values work-life balance.
Parental Support: Industry-leading 12 weeks of paid parental leave and other paid family leave options.
Financial Wellness: 401(k) program with employer match.
Remote Work: Home office set-up stipend and ongoing support for remote employees.
Professional Culture: An inclusive, mission-driven team with a high concentration of former educators and various monthly remote activities to maintain a strong sense of community.
The listed pay range for this role is $60,000-$70,000 per year.
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