1/23/26 WFH Jobs: 3 New High-Paying Remote Jobs Hiring Now (Up to $100,000/Year)

Product Support Technical Specialist at LogicGate

LogicGate is a global leader in Risk Management software. As a Product Support Technical Specialist, you’ll be the central coordinator for technical issue lifecycles, working between customers and the Engineering/DevOps teams to ensure software bugs are resolved quickly and efficiently.

Requirements:

• Minimum 2 to 4 years in a technical customer service or support operations role (B2B SaaS experience is a huge plus).

• Proven expertise with enterprise ticketing systems like Zendesk or Jira.

• Strong ability to perform technical triage and document complex process flows.

• Must be based in the United States.

Job Details:

• Triage & Resolution: Review all incoming service requests (SRs) in JIRA, confirm severity, and reproduce steps to validate bugs before escalation.

• SLA Management: Monitor the SR lifecycle to ensure response and resolution times meet defined SLAs, proactively "chasing" blockers to keep tickets moving.

• Cross-Functional Coordination: Act as the single point of contact between Product Support, Engineering, and Product Management for escalated issues.

• Analytics & Trends: Analyze support data to identify recurring patterns and root causes, providing feedback to the Product team for future software improvements.

Benefits:

• Competitive salary + Equity options.

• Flexible health and wellness benefits.

• Generous PTO, Summer Fridays, and "Health Days."

• Access to LinkedIn Learning and professional mentorship.

The listed pay for this role is $80,000-$100,000 per year according to the job description.

Customer Support Representative at Clair

Clair is a digital banking platform that allows workers to get paid as soon as they clock out. As a Customer Support Representative, you'll be an internal "detective," answering user questions about their finances and mediating between tech and product teams to ensure an amazing user experience.

Requirements:

• 2+ years of experience in a customer support role (Tech or Tier 2 support is a bonus).

• 1+ year of experience using Zendesk.

• A strong aptitude for numbers and math to help users with financial inquiries.

• Availability to work shifts between 11 AM – 8 PM ET or 9 AM – 6 PM ET.

Job Details:

• Front-Line Support: Answer user questions over phone, text, and email, acting as the first line of support for signup and usage issues.

• Internal Detective: Mediate between product, tech, and partner teams to resolve complex user issues and improve the overall experience.

• Product Expertise: Become an expert on Earned Wage Access (EWA), repayment products, and the digital banking signup process.

• Data Documentation: Accurately document all interactions in Zendesk to help the team identify trends in user challenges.

Benefits:

• Medical, Dental, and Vision coverage (with family options).

• Work-from-home setup allowance.

• Company-sponsored 401k, HSA, and FSA.

• Access to your own earnings every day via the Clair platform.

The listed pay for this role is $21.54 per hour according to the job description.

Customer Experience Representative at Solace

Solace is a healthcare advocacy marketplace connecting patients with experts who help them navigate the healthcare system. In this role, you’ll support patients and advocates via phone, email, and chat, providing "world-class" support and helping the team improve the patient journey.

Requirements:

• Empathy is your "superpower"—you are comfortable with tough, emotional conversations.

• Natural troubleshooter who can walk a user through browser or phone issues.

• Must be detail-oriented and comfortable in a fast-paced, "hectic" startup environment.

• Must be based in the United States.

Job Details:

• Multi-Channel Support: Resolve client and advocate inquiries to complete satisfaction via phone, email, and chat.

• Relationship Building: Help patients feel heard and understood during difficult healthcare journeys, acting with extreme empathy.

• Technical Troubleshooting: Walk users through basic issues with their browsers or mobile phones and identify the root cause of platform friction.

• Feedback Tracking: Gather and track user feedback to report issues to the internal team, helping to build the "systems of the future" for healthcare.

Benefits:

• Fully remote, mission-driven team.

• Equity in a Series B startup founded in 2022.

• Opportunity to sharpen your skills in a high-intensity, high-reward environment.

The listed pay for this role is $21-$26 per hour according to the job description.

Healthcare Advocate at Solace

Solace is a healthcare advocacy marketplace connecting patients with experts who help them navigate the healthcare system. In this role, you’ll support patients and advocates via phone, email, and chat, providing "world-class" support and helping the team improve the patient journey.

Requirements:

• 3+ years of proven experience in care management, patient advocacy, or healthcare navigation.

• Deep understanding of Social Determinants of Health (SDOH) and experience with diverse patient populations.

• Strong clinical skills paired with exceptional organizational abilities.

• Technical savvy; ability to quickly learn and fluently use new software and systems.

• Must be based in the United States.

Job Details:

• Patient Navigation: Build strong, trusting relationships with Medicare patients, acting as an empathetic listening ear and an action-oriented guide for their healthcare journey.

• Care Planning: Develop comprehensive patient care plans that holistically address "Social Determinants of Health" (SDOH), such as finding food resources, arranging transportation, and securing support at home.

• Problem Solving: Identify and prioritize patient needs to maintain a streamlined care continuum, resolving issues with medical offices and insurance red tape.

• System Building: Use Solace’s proprietary technology and tools to track patient progress and help build the "systems of the future" for Medicare advocacy.

Benefits:

• Total Flexibility: This is a 1099 contractor role where you can choose to work part-time or full-time.

• Remote Independence: Work from anywhere in the U.S. while making a tangible impact on the lives of Medicare patients.

• Mission-Driven Culture: Join a lean, Series B startup backed by top-tier investors like Craft Ventures and Menlo Ventures.

The listed pay for this role is $3.6K-$4.4K per month for part-time $6.8K-$7.4K per month for full-time according to the job description.