2/21/26 WFH Leads: Zocdoc & More Paying Up to $33.50/hr + Bonuses
These nonclinical remote jobs in healthtech are hiring now!
DAILY LEADS
2/21/20264 min read
Operations Specialist at Generator Health
This is a perfect lead for anyone looking to enter the Health-Tech space at a company that is actively using AI to solve one of the most frustrating parts of medicine: bureaucratic red tape. Generator Health acts as the high-tech "engine" that helps patients get the life-saving medications they need without getting stuck in insurance limbo.Companies like Generator Health aren't just looking for data entry; they want "Operations Specialists" who can navigate complex systems and use proprietary AI tools to bridge the gap between doctors, insurance, and pharmacies.
Job Details:
Medication Advocacy: Act as the expert liaison between doctors' offices, insurance companies, and pharmacies to ensure prescriptions are processed and affordable.
AI-Enabled Workflows: Master and optimize proprietary software that uses AI to streamline complex healthcare tasks.
Process Navigation: Tackle the "operational hurdles" of the healthcare industry, such as insurance approvals and affordability program coordination.
Direct Interaction: Manage real-world scenarios that affect both the provider's efficiency and the patient’s experience.
Immediate Start: They are looking for candidates who can jump in right away to support their rapidly scaling mission.
Requirements:
Problem-Solving: Proven experience in a role that requires analytical thinking and "outcome ownership" (meaning you don't just do tasks; you solve the problem).
Tech-Savvy: The ability to master complex proprietary tools quickly and work comfortably with data.
Adaptability: You should thrive in "ambiguous" situations where the answer isn't always in a handbook.
Professional Rigor: High standards for quality and efficiency in a regulated healthcare environment.
Benefits:
Remote Flexibility: Work from home while being part of a high-impact team.
AI Upskilling: Gain rare, hands-on experience in how AI is being applied to real-world healthcare workflows.
Mission-Driven Work: The satisfaction of knowing every "closed ticket" means a patient is getting their medicine.
Growth Potential: Being part of a scaling startup often leads to rapid internal promotion opportunities as the company grows.
The listed pay range for this role is $20-$32 per hour according to the job description.
Workforce Analyst at Health-e commerce
Health-E Commerce is the only family of brands 100% dedicated to the tax-free health and wellness market. They are data-driven, fast-growing, and highly organized. As a Workforce Analyst, you are the conductor of the orchestra—making sure they have exactly enough people in the right places (phone, chat, email) to keep millions of customers happy without burning through the budget.
Job Details:
Forecasting & Strategy: Use historical data and seasonality trends to predict contact volumes and develop long-term staffing models.
Intraday Management: Monitor performance in real-time and make "on-the-fly" adjustments like opening up overtime or rebalancing skills during surges.
BPO Partnership: Work closely with outsourced vendors (BPOs) to ensure their staffing plans align with company expectations.
Advanced Analytics: Produce deep-dive reports on service levels, occupancy, and adherence to provide actionable insights to senior leadership.
Launch Support: Play a key role in new product launches and peak seasons (like the end-of-year FSA rush).
Requirements:
Experience: 2–5 years of Workforce Management (WFM) or analytics experience in a contact center environment.
Technical Skills: Advanced Excel mastery (pivot tables and complex formulas are a must) and familiarity with WFM tools (like NICE, Verint, or Assembled).
Analytical Mind: A strong understanding of call center metrics like SLA, AHT, and occupancy.
Location/Hours: 100% remote within the U.S., but you must be able to work EST hours.
Benefits:
Wellness & Tech: Monthly reimbursements for your internet and wellness/fitness expenses.
Growth-Oriented: Includes leadership coaching and support for professional certifications.
Family First: Paid parental and bonding leave, plus 401(k) matching.
Standard Perks: Medical, dental, vision, and HSA/FSA account options.
Mental Health: Dedicated resources and support for employee well-being.
The listed pay range for this role is $28-$33.50 per hour according to the job description.
Customer Experience Specialist at Zocdoc
Zocdoc is a household name in the health-tech space, and they are looking for "Super-positive" specialists to handle their provider accounts. If you have a passion for the medical field but want to work on the technology side of things, this is a "Great Place to Work" certified opportunity with some of the best benefits in the industry. Zocdoc is all about "humanizing" the connection between technology and healthcare. Their culture is highly collaborative, energetic, and mission-driven. As a CX Specialist, you aren’t just answering phones; you are acting as the "Voice of Zocdoc" for doctors and medical practices. They value people who see the best in others and can bring a "solutions-first" attitude to every interaction.
Job Details:
Omnichannel Service: Deliver exceptional support to healthcare providers through phone, email, and live chat.
Consultative Upselling: Evaluate provider needs and proactively upsell features that help them get more value out of the Zocdoc platform.
Relationship Building: Treat every interaction as a chance to create a lasting positive impression and inspire provider engagement.
Deep Product Expertise: Become a subject matter expert on the platform to help providers navigate and utilize services effectively.
Accuracy & Documentation: Maintain meticulous records of all interactions to ensure the "healthcare made easy" promise is kept.
Requirements:
Experience: Previous customer service experience, with a strong preference for those coming from healthcare or tech-related fields.
Communication: Top-tier verbal and written skills; you must be comfortable humanizing complex tech solutions.
Problem-Solving: Strong analytical skills and the ability to adapt in a fast-paced environment.
Traits: Super-positive, empathetic, team-oriented, and detail-driven.
Benefits & Perks:
100% Paid Health Insurance: A massive win—Zocdoc covers 100% of employee medical, dental, and vision options.
Retirement & Wealth: 401(k) with an employer-funded match.
Sabbatical Leave: One of the rarest perks—eligible for a sabbatical after 5 years of service.
Family Planning: Paid parental leave and reimbursements for fertility/family planning.
WFH Perks: Cell phone reimbursement and corporate wellness programs through Wellhub.
Community: Employee Resource Groups and "ZocClubs" to keep remote workers connected.
The listed pay range for this role is $21-$26 per hour according to the job description.
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