2/4/26 Leads: Remote Jobs in Fintech, SaaS and Healthtech Up to $95k/year!
Member support and sales roles at high-growth tech companies
DAILY LEADS
2/4/20264 min read
Retention Specialist at Housecall Pro
Housecall Pro is a leading all-in-one platform designed to help home service professionals—like plumbers, electricians, and HVAC technicians—run their entire business from the palm of their hand. By integrating scheduling, dispatching, invoicing, and payments into a single intuitive app, they empower small business owners to scale efficiently while delivering a modern, tech-forward customer experience. Their mission is to champion the "Pros" who keep our homes and communities running, providing them with the digital tools necessary to thrive in a competitive market.
Job Details:
Relationship Advocacy: Own the end-to-end relationship with "Pros" who are at risk of canceling, acting as a consultative partner to give the company a second chance at the relationship.
Consultative Problem Solving: Use deep curiosity and strong listening skills to uncover the "true" reason behind a cancellation and coach Pros through their options to help them make the best decision for their business.
Proactive Engagement: Manage a blend of live transfer calls from the support team and outbound dials to a specific book of business to check in on at-risk clients.
Success Mapping: Create clear 30-day "success paths" for saved accounts to ensure they are realizing the full value of the platform and reaching their desired outcomes.
Billing & Recovery: Assist with essential financial retention efforts, including updating payment methods and recovering failed payments to ensure uninterrupted service.
Requirements:
1+ years of full-time experience in a high-volume sales or retention environment.
Proven track record of meeting or exceeding key performance metrics and KPIs.
High degree of "comfort in the uncomfortable," with strong skills in objection handling and consultative selling.
Experience using AI tools to increase the quality and efficiency of workflows is highly desired for this 2026 role.
Strong adaptability and the ability to listen, learn, and pivot in real-time conversations.
Benefits:
Remote-First Culture: Work from your home office while staying connected to a supportive, high-energy team.
Performance Bonuses: Direct success-based incentives that reward you for saving and growing the "Pro" community.
Tech-Forward Environment: Access to modern software and AI tools designed to streamline your day-to-day tasks.
Comprehensive Coverage: Typical benefits include medical, dental, and vision insurance, along with 401(k) and PTO (specifics confirmed at offer stage).
The listed pay range for this role is $21.17-$33.60 per hour according to the job description.
Customer Experience Associate at Found
Found is building the "safety net" for the 60 million Americans who are self-employed. They realize that while working for yourself is rewarding, the taxes, accounting, and banking are a nightmare. Found provides a business bank account that automates expense tracking and tax saving, allowing independent professionals to focus on the work they love. They are a kind, resourceful, and mission-driven team looking for people who genuinely care about the "gig economy" and small business success.
Job Details:
Multichannel Support: Provide high-touch support to Found customers via phone, email, and social media channels.
Tuesday–Saturday Schedule: This specific role covers the Tuesday through Saturday shift, providing vital weekend coverage for self-employed Pros who often work outside the 9-to-5.
Voice of the Customer: Act as a bridge between users and the company by identifying trends, collecting product feedback, and triaging software bugs for the engineering team.
Help Center Management: Proactively create and improve customer-facing articles to ensure users have the information they need to self-serve.
AI Operations: Participate in AI-related tasks to ensure that the company’s automated services and AI tools maintain the brand’s unique, empathetic voice.
Requirements:
2+ years of experience providing customer support in a tech or fast-paced startup environment.
Proficiency with common CX platforms like Zendesk, Salesforce, or Intercom.
A natural aptitude for phone conversations and keeping interactions productive and empathetic.
Excellent written communication skills with a focus on pattern recognition and problem-solving.
Bonus: First-hand experience with self-employment (freelancing, side-hustles, etc.) or a basic understanding of taxes and banking.
Benefits:
Remote-Friendly Culture: Work with a fully distributed team across multiple time zones.
High-Impact Work: A "shadowing" program that allows everyone at Found to stay close to the customer experience.
Growth Opportunity: As a member of a growing team, you’ll have a direct hand in building both the support department and the product itself.
Mission-Driven Perks: Comprehensive medical, dental, and vision, plus the satisfaction of helping independent workers find financial security.
The listed pay range for this role is $30-$33 per hour according to the job description.
Care Advisor at Function (via partner Ezra)
Ezra is on a mission to detect cancer early for everyone in the world. Using AI-powered MRI technology, Ezra screens for cancer in up to 13 organs across 100+ facilities in the U.S. They are a direct-to-consumer healthcare pioneer, empowering members to take control of their health through AI-generated reports that translate complex radiology findings into plain English. Ezra is where high-tech meets high-touch care.
Job Details:
Operational Backbone: Act as the primary coordinator for the Ezra member journey, ensuring a seamless experience from the initial booking to the final report.
Process Management: Execute all backend tasks required to move members through the screening process, including retrieving radiology reports and images from partner facilities.
Member Advocacy: Serve as the main point of contact for members, proactively reaching out to secure missing medical information and resolving any issues that arise at scanning sites.
Site Liaison: Orchestrate the complex workflow between Ezra’s clinical teams and their partner imaging centers to identify and eliminate bottlenecks.
Product Contributor: Identify technical issues and manual inefficiencies in daily operations to help the engineering team automate and improve the Ezra platform.
Requirements:
Location: Remote, but must be located in MST, PST, or CST time zones.
Education: Bachelor’s degree or higher is required for this role.
Experience: 1–5 years in a customer service and operations-focused role.
Operational Excellence: Strong ability to manage multi-step workflows with high accuracy and a detail-oriented mindset.
Technical Savvy: Comfortable learning new AI-driven systems and contributing to product development discussions.
Bonus: A background in healthcare or familiarity with medical environments.
Benefits:
Mission-Driven Work: The opportunity to be part of a team literally saving lives through early cancer detection.
Remote Flexibility: Work from home within the specified U.S. time zones.
Professional Growth: Reporting directly to the VP of Operations, this role offers high visibility and the chance to drive company-wide process improvements.
Comprehensive Tech Setup: Standard benefits typically include health insurance, PTO, and the tools needed for a high-performing home office.
The listed salary range for this role is $65,000-$95,000 per year according to the job description.
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