2/9/26 WFH Leads: 3 Remote Jobs $50k-$98k per year Hiring Now
These work from home jobs are in digital health and ticket sales
DAILY LEADS
2/9/20264 min read
Customer Service Event Expert at SeatGeek
SeatGeek is the "cool older sibling" of the ticketing world. They’ve replaced clunky, old-school systems with a sleek, open ecosystem that powers everything from Broadway shows to Major League Soccer. Their CX team (Customer Experience) isn't just a "support desk"—they are Event Experts who are treated as the face and voice of the brand. Expect a high-energy, data-driven environment where your input actually helps improve the app.
Job Details:
High-Volume Support: Solve fan issues through phone, email, and chat, specifically supporting SeatGeek’s Enterprise clients (venues and teams).
Expertise Building: Stay up-to-date on every new SeatGeek feature and major ticketed event in the country.
Tech Stack Mastery: You'll work daily with a modern suite of tools including Zendesk, Talkdesk, Slack, Github, Jira, and Looker.
Project Ownership: As you grow, you’ll earn the ability to move away from the front lines and into specialized project work that improves the overall CX strategy.
The Schedule: This is an "event-driven" role, so weekends and some holidays are required. Shifts are 8 hours (PT time): 10am-6pm, 12pm-8pm, or 2pm-10pm.
Requirements:
Experience: Bachelor's degree (or equivalent experience) and a background in Customer Service. Experience in a high-volume tech startup is a major plus.
Event Passion: You have a genuine love for live music, sports, or theater and can empathize with fans when things go wrong.
Tech-Savvy: You aren't intimidated by numbers and understand how to use data to make smart decisions.
Communication: Exceptional verbal and written skills; you can keep a level head even when a fan is frustrated.
Reliability: You must have high-speed internet (50+ Mbps preferred) and a quiet home office setup.
The "Elite" Benefits:
Live Event Perk: $120 per month to spend on tickets to any live event on SeatGeek.
Student Loan Matching: A rare benefit where SeatGeek helps you pay down your debt.
Family Building: Up to $25,000 toward family building, reproductive health, and gender-affirming care.
Wellness & Culture: 16 weeks of paid family leave, a WFH stipend, a $500 annual wellness fund, and a free annual subscription to Spotify, Apple Music, or Amazon Music.
Mental Health: Free subscriptions to Headspace and Headspace Care (therapy).
The listed pay for this role is $23.50 per hour according to the job description.
Enrollment Specialist at Thyme Care
Thyme Care is a value-based oncology platform that provides navigation and support to cancer patients at no cost to them. They act as the "connective tissue" between patients, clinicians, and health plans to ensure no one navigates cancer alone. This isn't just a call center role—it’s a "first responder" position for people in the middle of a health crisis. It’s fast-paced, metrics-driven, and requires a massive amount of heart.
Job Details:
Outbound Advocacy: Make 80–100 outbound calls daily to prospective members, educating them on how Thyme Care’s free services can help them and their caregivers.
High-Impact Enrollment: Build immediate rapport and trust with members to obtain consent and complete enrollment surveys.
Clinical Triage: Identify and escalate urgent member needs to the clinical care team immediately.
Relationship Building: Surface member goals and priorities to help the broader care team understand how to best support them.
Shift Details: The shift is 9:00am – 5:30pm EST. You’ll also be asked to work up to two holidays per year (at a generous holiday pay rate).
Requirements:
Experience: 2+ years of experience in a patient-facing role (e.g., doctor’s office front desk, healthcare call center, or health-tech startup).
Metrics-Focused: You are comfortable hitting high-volume daily call targets and exceeding quality benchmarks.
Technical Savvy: Proficiency with Google Suite, Slack, Zoom, and Electronic Health Records (EHR).
Communication: You are an expert listener who can "hear what isn't voiced" and build rapport quickly.
Secure Environment: Because you are handling sensitive Health Information (PHI), you must have a quiet, secure, and private home office.
Location: Must be located in the lower 48 United States.
Benefits:
Mission-First Culture: Work for a company that puts member outcomes above all else.
Comprehensive Health: Choice of medical, dental, and vision insurance plans.
Generous Vacation: A policy designed to help you prioritize your life outside of work.
Holiday Pay: Holidays worked are compensated at a 1.5x holiday rate plus your 1x hourly rate (effectively 2.5x pay).
Virtual Training: A robust three-week virtual onboarding and training program to set you up for success.
The listed pay for this role is $24.03 per hour according to the job description.
User Operations Specialist at Harvey
The Vibe: Harvey is where "Frontier AI" meets elite professional services. The team is described as sharp, motivated, and operating with high intensity. This isn't a "clock-in, clock-out" support job—it's an ownership-heavy role where you are expected to help build the support systems as the company grows. If you thrive in ambiguity and want to be at the center of the AI revolution, this is it.
Job Details:
First Line Advocacy: Act as the primary point of contact for high-volume, non-technical inquiries from global customers and internal teams.
Knowledge Architect: Help build the foundation for Harvey’s support operations by creating FAQs, internal guides, and knowledge base articles.
Technical Growth Path: While you start with non-technical requests, this role is designed for you to gain technical skills and progress into complex support workflows over time.
Trend Spotting: Document and categorize issues to help engineers and product teams identify opportunities for improvement.
Requirements:
Experience: 1–2 years of professional experience in customer support specifically at a SaaS company.
Mindset: A "growth mindset" with a genuine eagerness to learn technical concepts (coding, APIs, AI agents) over time.
Communication: High empathy and the ability to provide accurate, "white-glove" responses to sophisticated professional users.
Tech Stack: Experience with tools like Freshdesk or Salesforce is a plus.
Benefits & Perks:
Structured Hybrid Work: 3 days in-office, 2 days working from home.
Professional Development: A dedicated stipend for continued learning and growth.
Elite Training: A comprehensive 4-week onboarding program to make you an expert on Harvey’s product.
Equity: The chance to own a piece of a "generational" AI company at a true inflection point.
The listed salary range for this role is $72,000-$98,000 per year according to the job description.
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