3 Nonclinical Remote Healthcare Jobs Hiring up to 6 Figures
WFH Healthcare jobs up to $100K/yr
DAILY LEADS
6/5/20253 min read
Customer Experience Rep at Care Access
Care Access, a unique multi-specialty network of clinical research sites, is seeking a remote Customer Experience Representative to enhance patient experience and streamline communication.
As a Customer Experience Representative, your primary mission will be to efficiently manage a high volume of incoming and outgoing calls, providing essential support to clinical trial participants. You'll answer questions, offer information, resolve concerns, and accurately route calls to the appropriate departments.
Care Access is looking for candidates with 2-5 years of call center experience preferred, especially in a healthcare or clinical research setting. You must possess exceptional verbal and written communication skills with a focus on clarity, empathy, and professionalism. Strong customer service orientation, technical proficiency with call center software, CRM systems, and ticketing tools are required, and familiarity with Slack/TEAMS is a plus. The ideal candidate will also demonstrate strong organizational skills, the ability to manage multiple tasks, and excellent problem-solving abilities to handle challenging situations while maintaining composure. A high school diploma or GED is required. This is a remote position with less than 10% travel to support their mission. Pay range is not listed.
Enrollment Specialist at Vituity
Vituity, a leading multi-specialty network serving 9 million patients annually, is looking for a dedicated Remote Support Specialist to enhance their Reimbursement and Application Support departments. This role is perfect for someone with a strong background in healthcare billing who thrives in a collaborative, impact-driven environment.
As a Remote Support Specialist, you'll play a crucial role in converting payments and explanation of benefits to electronic funds transfer (EFT) and electronic remittance advice (ERA). This involves detailed research, managing enrollment submissions, and meticulous monitoring for follow-up. You'll also maintain administrative access to various payer portals, collaborate on new TIN/Site enrollments, and utilize Vituity's systems to monitor incoming electronic remittance files, identifying and resolving any missing remittances or file issues.
What you'll bring: To succeed in this role, you must have 2+ years of healthcare billing experience and a thorough understanding of RCM (Revenue Cycle Management) billing and reimbursement operations. An Associate degree in Business or a related field is preferred, as is experience in project management and working with a clearinghouse, claims billing, and electronic remittance files. Vituity values individuals with strong critical thinking, problem-solving, and analytical skills, along with excellent customer service abilities. You'll need strong verbal and written communication, exceptional organizational and time management skills, and the ability to use multiple Vituity systems effectively. Proficiency in Microsoft Suite, particularly intermediate Excel knowledge, is required. This position demands a highly self-motivated individual who can work independently, analyze ambiguous information, and manage multiple tasks effectively in a fast-paced, remote environment. They pay is range is $22.90-$28.63 per hour.
Credits Leads at Grow Therapy
Grow Therapy, a rapidly expanding mental healthcare marketplace, is looking for a Credits Lead to establish and manage their new Commercial and Government Overpayments vertical. This is a unique opportunity to join a remote-friendly team within the Insurance Operations Department and shape a crucial part of their Revenue Cycle Management (RCM) strategy.
As the Credits Lead, you'll be responsible for reviewing healthcare claim overpayments, ensuring accuracy and compliance while resolving financial discrepancies. You'll own multiple RCM operational functions, directly driving performance against key KPIs by developing and executing strategic initiatives. A core part of your role will involve performing root cause analysis on large operational issues, developing recommendations, and owning the organizational design for your team, including hiring plans. You'll also lead special projects focused on improving processes and collaborate cross-functionally to validate overpayment strategies and design new workflows.
Grow Therapy is seeking candidates with 3+ years of experience directly working on overpayments for a Healthcare Organization, with a preference for experience in Revenue Cycle Management and the behavioral healthcare space. You'll be a good fit if you have a deep understanding of operational KPIs, strong problem-solving abilities, and thrive in a fast-paced, agile environment where priorities can shift quickly. They value collaborative team players who are seen as steadfast partners and sources of encouragement. The salary range for this impactful remote position is $90,843 - $118,000 USD.
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