3 Nonclinical Remote Healthcare Jobs in Medical Billing, Revenue Cycle & Patient Services

DAILY LEADS

10/13/20264 min read

Woman wearing headphones works on laptop at desk
Woman wearing headphones works on laptop at desk

No clinical license required! Just your healthcare billing and patient services skills.

Medical billing and revenue cycle professionals are among the most in-demand nonclinical workers in healthcare right now and these three remote roles prove it. Whether you're coming from a billing background, patient scheduling, or healthcare payment services, there's a role here worth your attention. All three are fully remote, all three are nonclinical, and together they span patient admissions, medical billing, and healthcare payment servicing.

1. Admissions Inquiry Representative (Part-Time) — Equip Health

Salary: $24.00/hour
Schedule: Monday–Friday, 4:00 PM – 8:00 PM EST (20 hours/week)
Type: Part-time
Location: Remote (U.S.)

Equip is the leading virtual eating disorder treatment program in the country — recognized by TIME as one of the Most Influential Companies of 2023 and operating in all 50 states with partnerships across most major insurance plans. As an Admissions Inquiry Representative, you'll be the first voice patients and families hear when they reach out for help — managing inbound inquiries, providing program and insurance information, and guiding families through the first step of the admissions process. This is a meaningful, mission-critical role at the intersection of patient services and healthcare operations.

What You'll Do:

  • Answer inbound inquiry calls, emails, and web forms and provide live information to patients, families, and referrents

  • Route inquiries to appropriate departments quickly and efficiently

  • Collect patient information and input data into various platforms and systems

  • Schedule patient screening appointments and conduct reminder calls

  • Resolve patient requests in a single contact or successfully manage complex, ongoing issues

  • Overcome initial barriers and encourage families to move forward with the admissions process

Requirements:

  • 2+ years of experience as a call center representative, customer service representative, or patient scheduler

  • Experience with fast-paced, high-volume inbound call management

  • Strong communication and collaboration skills

  • Must be available Monday–Friday, 4:00–8:00 PM EST (fixed hours, no flexibility)

  • Organized, results-driven, and comfortable with ambiguity in a fast-moving startup

Why It Stands Out:

  • Afternoon/evening schedule — perfect for those who need mornings free or want to supplement income

  • Work for a TIME 100 Most Influential Company on a mission to ensure everyone with an eating disorder can access care

  • Fully virtual company since inception with a passionate, highly engaged culture

  • Meaningful patient-facing role where every call could be the one that changes a family's life

  • Part-time flexibility at $24/hr — a strong rate for a part-time remote position

→ Apply for Admissions Inquiry Representative at Equip Health

2. Billing Specialist — Equip Health

Salary: $56,000 – $65,000/year + bonus
Location: Remote (U.S.)

Also at Equip Health, this full-time Billing Specialist role puts you at the heart of the revenue cycle team — managing claims submissions, denial management, payment posting, and reconciliation for a mission-driven virtual healthcare company serving patients across all 50 states. If you have a background in medical billing and revenue cycle and want to put those skills to work at a company doing genuinely important work in behavioral health, this one is worth a close look.

What You'll Do:

  • Submit timely claims to insurance plans for patient services using CMS 1500 forms

  • Follow up quickly and effectively on claim status, submission errors, and wrongful denials

  • Accurately manage payment procedures, financial records, and claims processes

  • Work closely with the revenue cycle team on patient accounting, statement management, payment posting, and reconciliation

  • Contribute to a cohesive, organized process for all claims submissions and resubmissions

Requirements:

  • 2–5 years of experience in healthcare billing, revenue cycle, and/or patient accounting

  • Medical billing, coding, and/or health insurance experience required

  • Specific experience with CMS 1500 claims strongly preferred

  • Strong communication, organization, and multitasking abilities

  • Comfortable in a fast-paced startup environment subject to rapid change

Why It Stands Out:

  • Competitive salary ($56K–$65K) + annual bonus at a TIME 100 Most Influential Company

  • Flex PTO (3–5 weeks recommended) + 11 paid company holidays + generous parental leave

  • Competitive medical, dental, vision, life, and AD&D — Equip pays a significant percentage of premiums for individuals and families

  • 100% employer-paid mental health benefit through Spring Health — 5 free therapy + 5 free coaching sessions per year for you and each dependent

  • $50/month home internet stipend + $250/month coworking space stipend + up to $500 home office setup budget

  • Company laptop provided + 401(k) + Employee Assistance Program

→ Apply for Billing Specialist at Equip Health

3. Outbound Service Representative — PayZen

Salary: $25 – $30/hour + equity
Schedule: Monday–Friday, 9:30 AM – 6:00 PM ET
Location: Remote (U.S.)

PayZen is on a mission to bring financial health to healthcare — helping patients afford care and reducing administrative complexity for medical providers. Backed by NEA, SignalFire, Viola Group, and 7Wire Ventures, PayZen is revolutionizing medical payments. And here's what sets them apart: unlike traditional collections, PayZen never charges patients interest or fees and never sends patients to collections. Their Outbound Service Representatives are advocates, not collectors — and that distinction matters deeply. As an Outbound Service Representative, you'll proactively reach patients with overdue payment plans and help them find a path forward with empathy and professionalism.

What You'll Do:

  • Conduct high-volume outbound calls to patients with overdue payment plans, helping them understand their options and establish a path forward

  • Lead empathetic, solutions-oriented conversations that influence patients to take action on their accounts

  • Handle a portion of inbound patient inquiries, providing account support and payment plan guidance

  • Educate patients on PayZen's platform and the benefits of digital payment options

  • Collaborate with providers as needed to resolve patient account issues

  • Identify and surface patterns in patient objections to help improve scripts, tools, and processes

  • Maintain accountability to core performance metrics including call time, collection outcomes, and service quality

Requirements:

  • 3+ years of experience in outbound sales, collections, payment plan servicing, or a high-volume customer-facing role

  • Genuine ability to influence people toward action while maintaining empathy and professionalism

  • Comfort with repetitive, high-volume outbound call work

  • Excellent verbal communication — clear, persuasive, and patient

  • Strong self-accountability and comfort working independently in a remote environment

  • Healthcare, fintech, or payment servicing experience a strong plus

Why It Stands Out:

  • Competitive pay ($25–$30/hr) + equity in a high-growth healthcare payments startup

  • Work for a company that genuinely advocates for patients — no interest, no fees, no collections

  • Employer-paid healthcare + stock options at an early-stage company backed by top-tier VCs

  • Mission-driven role where your daily calls directly affect patients' ability to access and afford care

  • Backed by NEA and SignalFire — two of the most respected venture capital firms in the country

  • Join a team revolutionizing medical payments in ways never seen before

→ Apply for Outbound Service Representative at PayZen

Your Nonclinical Healthcare Career Is Waiting

From patient admissions at a TIME 100 eating disorder treatment platform, to medical billing and revenue cycle at the same mission-driven company, to patient-advocate payment services at a VC-backed healthcare fintech — these three remote roles prove that a background in medical billing, revenue cycle, or patient services is one of the most valuable things you can bring to the remote healthcare job market right now. No clinical license required.

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