3 Nonclinical Remote Healthcare Jobs in Medical Billing, Revenue Cycle & Patient Services
DAILY LEADS
10/13/20264 min read
No clinical license required! Just your healthcare billing and patient services skills.
Medical billing and revenue cycle professionals are among the most in-demand nonclinical workers in healthcare right now and these three remote roles prove it. Whether you're coming from a billing background, patient scheduling, or healthcare payment services, there's a role here worth your attention. All three are fully remote, all three are nonclinical, and together they span patient admissions, medical billing, and healthcare payment servicing.
1. Admissions Inquiry Representative (Part-Time) — Equip Health
Salary: $24.00/hour
Schedule: Monday–Friday, 4:00 PM – 8:00 PM EST (20 hours/week)
Type: Part-time
Location: Remote (U.S.)
Equip is the leading virtual eating disorder treatment program in the country — recognized by TIME as one of the Most Influential Companies of 2023 and operating in all 50 states with partnerships across most major insurance plans. As an Admissions Inquiry Representative, you'll be the first voice patients and families hear when they reach out for help — managing inbound inquiries, providing program and insurance information, and guiding families through the first step of the admissions process. This is a meaningful, mission-critical role at the intersection of patient services and healthcare operations.
What You'll Do:
Answer inbound inquiry calls, emails, and web forms and provide live information to patients, families, and referrents
Route inquiries to appropriate departments quickly and efficiently
Collect patient information and input data into various platforms and systems
Schedule patient screening appointments and conduct reminder calls
Resolve patient requests in a single contact or successfully manage complex, ongoing issues
Overcome initial barriers and encourage families to move forward with the admissions process
Requirements:
2+ years of experience as a call center representative, customer service representative, or patient scheduler
Experience with fast-paced, high-volume inbound call management
Strong communication and collaboration skills
Must be available Monday–Friday, 4:00–8:00 PM EST (fixed hours, no flexibility)
Organized, results-driven, and comfortable with ambiguity in a fast-moving startup
Why It Stands Out:
Afternoon/evening schedule — perfect for those who need mornings free or want to supplement income
Work for a TIME 100 Most Influential Company on a mission to ensure everyone with an eating disorder can access care
Fully virtual company since inception with a passionate, highly engaged culture
Meaningful patient-facing role where every call could be the one that changes a family's life
Part-time flexibility at $24/hr — a strong rate for a part-time remote position
→ Apply for Admissions Inquiry Representative at Equip Health
2. Billing Specialist — Equip Health
Salary: $56,000 – $65,000/year + bonus
Location: Remote (U.S.)
Also at Equip Health, this full-time Billing Specialist role puts you at the heart of the revenue cycle team — managing claims submissions, denial management, payment posting, and reconciliation for a mission-driven virtual healthcare company serving patients across all 50 states. If you have a background in medical billing and revenue cycle and want to put those skills to work at a company doing genuinely important work in behavioral health, this one is worth a close look.
What You'll Do:
Submit timely claims to insurance plans for patient services using CMS 1500 forms
Follow up quickly and effectively on claim status, submission errors, and wrongful denials
Accurately manage payment procedures, financial records, and claims processes
Work closely with the revenue cycle team on patient accounting, statement management, payment posting, and reconciliation
Contribute to a cohesive, organized process for all claims submissions and resubmissions
Requirements:
2–5 years of experience in healthcare billing, revenue cycle, and/or patient accounting
Medical billing, coding, and/or health insurance experience required
Specific experience with CMS 1500 claims strongly preferred
Strong communication, organization, and multitasking abilities
Comfortable in a fast-paced startup environment subject to rapid change
Why It Stands Out:
Competitive salary ($56K–$65K) + annual bonus at a TIME 100 Most Influential Company
Flex PTO (3–5 weeks recommended) + 11 paid company holidays + generous parental leave
Competitive medical, dental, vision, life, and AD&D — Equip pays a significant percentage of premiums for individuals and families
100% employer-paid mental health benefit through Spring Health — 5 free therapy + 5 free coaching sessions per year for you and each dependent
$50/month home internet stipend + $250/month coworking space stipend + up to $500 home office setup budget
Company laptop provided + 401(k) + Employee Assistance Program
→ Apply for Billing Specialist at Equip Health
3. Outbound Service Representative — PayZen
Salary: $25 – $30/hour + equity
Schedule: Monday–Friday, 9:30 AM – 6:00 PM ET
Location: Remote (U.S.)
PayZen is on a mission to bring financial health to healthcare — helping patients afford care and reducing administrative complexity for medical providers. Backed by NEA, SignalFire, Viola Group, and 7Wire Ventures, PayZen is revolutionizing medical payments. And here's what sets them apart: unlike traditional collections, PayZen never charges patients interest or fees and never sends patients to collections. Their Outbound Service Representatives are advocates, not collectors — and that distinction matters deeply. As an Outbound Service Representative, you'll proactively reach patients with overdue payment plans and help them find a path forward with empathy and professionalism.
What You'll Do:
Conduct high-volume outbound calls to patients with overdue payment plans, helping them understand their options and establish a path forward
Lead empathetic, solutions-oriented conversations that influence patients to take action on their accounts
Handle a portion of inbound patient inquiries, providing account support and payment plan guidance
Educate patients on PayZen's platform and the benefits of digital payment options
Collaborate with providers as needed to resolve patient account issues
Identify and surface patterns in patient objections to help improve scripts, tools, and processes
Maintain accountability to core performance metrics including call time, collection outcomes, and service quality
Requirements:
3+ years of experience in outbound sales, collections, payment plan servicing, or a high-volume customer-facing role
Genuine ability to influence people toward action while maintaining empathy and professionalism
Comfort with repetitive, high-volume outbound call work
Excellent verbal communication — clear, persuasive, and patient
Strong self-accountability and comfort working independently in a remote environment
Healthcare, fintech, or payment servicing experience a strong plus
Why It Stands Out:
Competitive pay ($25–$30/hr) + equity in a high-growth healthcare payments startup
Work for a company that genuinely advocates for patients — no interest, no fees, no collections
Employer-paid healthcare + stock options at an early-stage company backed by top-tier VCs
Mission-driven role where your daily calls directly affect patients' ability to access and afford care
Backed by NEA and SignalFire — two of the most respected venture capital firms in the country
Join a team revolutionizing medical payments in ways never seen before
→ Apply for Outbound Service Representative at PayZen
Your Nonclinical Healthcare Career Is Waiting
From patient admissions at a TIME 100 eating disorder treatment platform, to medical billing and revenue cycle at the same mission-driven company, to patient-advocate payment services at a VC-backed healthcare fintech — these three remote roles prove that a background in medical billing, revenue cycle, or patient services is one of the most valuable things you can bring to the remote healthcare job market right now. No clinical license required.
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