3 Remote HealthTech Jobs | From $21/Hr to $120K Hiring Now
DAILY LEADS
8/6/20264 min read
This week's three remote roles are all at companies doing something genuinely important, and that's fixing healthcare from the inside out. Whether you're protecting customer relationships at a healthcare infrastructure startup, helping providers grow their practices at the leading healthcare marketplace, or supporting clinician onboarding at a clinical workforce intelligence platform, these roles put you at the intersection of technology and healthcare without requiring a clinical license.
1. Customer Care Specialist, Retention & Contracts — NexHealth
Salary: $90,000 – $120,000 total target cash compensation + stock options
Location: Remote (U.S.)
NexHealth is building the infrastructure layer that modern healthcare desperately needs — connecting thousands of fragmented EHR systems into a single modern platform that powers software, APIs, payments, and patient experiences across the ecosystem. Backed by $177M in Series C funding and trusted by tens of thousands of providers and hundreds of healthtech developers, NexHealth is solving one of healthcare's most stubborn problems: why does booking a doctor still feel like it's 1995? As a Customer Care Specialist focused on Retention and Contracts, you'll protect both customer experience and company revenue during the highest-stakes moments — when customers are considering leaving.
What You'll Do:
Own customer retention and off-boarding cases from creation through closure in HubSpot
Conduct structured discovery conversations to understand customer intent and churn risk
Clearly communicate contract obligations and off-boarding details with professionalism and empathy
Build and document success plans for retention cases with clear next steps and timelines
Maintain high-quality CRM hygiene to support accurate churn reporting and forecasting
Collaborate cross-functionally with Customer Success, Support, Finance, Operations, and Product
Escalate risks, blockers, or exceptions appropriately and in alignment with policy
Requirements:
2+ years of experience in Customer Support, Retention, Customer Success Operations, or a related function
Strong written and verbal communication skills
Experience in a CRM or ticketing system (HubSpot preferred)
Ability to interpret and explain contract or billing terms clearly
High attention to detail and comfort managing multiple active cases simultaneously
Calm, empathetic, and professional in sensitive customer situations
Why It Stands Out:
Exceptional compensation ($90K–$120K total target cash) + stock options for a customer-facing role
Up to 100% coverage on medical, dental, and vision insurance
Flexible PTO + 401(k) + commuter benefits
Default trust culture — trust is given from day one, enabling fast communication and real ownership
High-impact work improving the healthcare experience for millions of patients
Series C-backed company solving one of healthcare's most fundamental infrastructure challenges
→ Apply for Customer Care Specialist at NexHealth
2. Specialist, Customer Experience — Zocdoc
Salary: $21 – $26/hour + variable pay/equity (role dependent)
Location: Remote (U.S.)
Zocdoc is the country's leading digital health marketplace — helping millions of patients every month find nearby, in-network providers, compare choices based on verified reviews, and instantly book in-person or virtual visits. Founded in 2007 with a mission to give power to the patient, Zocdoc is 18 years old and still growing fast across 200+ specialties and 12,000+ insurance plans in all 50 states. As a Customer Experience Specialist, you'll be the voice of Zocdoc — supporting healthcare provider accounts through calls, emails, and chat, and helping make the platform work beautifully for the professionals who depend on it.
What You'll Do:
Provide best-in-class customer service to healthcare provider partners through calls, emails, and chat
Proactively upsell features and offer tailored solutions to help providers get more value from Zocdoc
Act as the voice of Zocdoc, creating lasting positive impressions in every interaction
Resolve issues promptly and effectively while demonstrating platform value
Maintain accurate records of all interactions across all communication channels
Identify opportunities to streamline provider interactions and improve their overall experience
Requirements:
Customer service experience, preferably in healthcare or technology
Excellent verbal and written communication and interpersonal skills
Strong problem-solving abilities and adaptability in a fast-paced environment
Exceptional organizational skills and attention to detail
Genuine dedication to delivering outstanding customer experiences and promoting Zocdoc's mission
Why It Stands Out:
100% paid employee health benefits — medical, dental, and vision
401(k) with employer-funded match
Competitive PTO + sabbatical leave for employees with 5+ years of service
Competitive paid parental leave + fertility and family planning reimbursement
Cell phone reimbursement + corporate wellness program with Wellhub
Certified Great Place to Work with a vibrant, collaborative team culture
→ Apply for Customer Experience Specialist at Zocdoc
3. Support Specialist — Axuall
Salary: $60,000 – $75,000/year
Schedule: Monday–Friday, 11:00 AM – 8:00 PM ET (8:00 AM – 5:00 PM PT)
Location: Remote (U.S. — in-person orientation at Cleveland, OH HQ required)
Axuall is a clinical workforce intelligence company built on top of a national real-time practitioner data network — helping healthcare systems, staffing firms, telehealth organizations, and health plans accelerate clinician onboarding, improve hiring, and maintain accurate provider data across enterprise systems. Their investors include over two dozen of the nation's leading healthcare organizations. As a Support Specialist, you'll be a primary client-facing contact for clinicians and system administrators navigating Axuall's platform — an entry-level role with real growth potential across departments.
What You'll Do:
Work directly with clients to resolve Tier I level issues with professionalism and efficiency
Provide outstanding responsiveness and support via email, chat, text, and phone
Be available for live support during scheduled hours of 11 AM–8 PM ET
Coordinate and follow up on internal requests and work in progress
Follow established workflows for triage and escalation of support tickets
Contribute ideas for team improvement and collaboration
Requirements:
Excellent customer service skills with ability to connect with healthcare professionals
Outstanding written and verbal communication skills
Experience with software and ability to learn new platforms quickly
Some college, relevant experience, or tech background welcomed
Exposure to healthcare organizations or familiarity with clinicians a bonus
Must attend in-person orientation at Cleveland, OH HQ; occasional travel may be required
Why It Stands Out:
Accessible entry-level salary ($60K–$75K) with clear growth potential across departments
Comprehensive health insurance + 401(k) with employer match
Wellness stipend + professional development reimbursement + work from home stipend
Flexible PTO + paid parental leave
Diversity in Tech (DiT) Employee Resource Group and strong DEI commitment
Work at a company backed by over two dozen of the nation's leading healthcare organizations
→ Apply for Support Specialist at Axuall
Your HealthTech Career Starts Here
From protecting customer relationships at a $177M-backed healthcare infrastructure company, to supporting providers at the leading digital health marketplace, to helping clinicians navigate workforce intelligence platforms — these three remote roles prove that you can build a meaningful, well-paying career at the cutting edge of healthcare technology without ever needing a clinical license.
Want more remote healthtech opportunities delivered to your inbox every morning? Subscribe to the Home Based Haven job newsletter here and never miss a great lead.
Home Based Haven
Discover remote job leads in various industries.
Contact: hello@homebasedhavenjobs.com
© 2025. All rights reserved.