3 Remote Jobs in FinTech & HealthTech | Family Finance, Estate Planning & Nutrition Hiring Now
DAILY LEADS
8/20/20264 min read
This week's three remote roles sit at the intersection of financial technology and healthcare — a combination that represents some of the fastest-growing and most meaningful work in the remote job market right now. Whether you're helping people take control of their finances, supporting financial advisors with AI-powered estate planning, or guiding members toward better nutrition and health outcomes, these three roles offer real purpose alongside competitive pay.
1. Customer Support Specialist — Fabric by Gerber Life
Salary: $60,000 – $78,000/year
Location: Remote (U.S.)
Fabric by Gerber Life is building financial products designed to make planning for the future simpler and more accessible for families — and Customer Support sits at the heart of how families experience that mission. As a Customer Support Specialist focused on financial services and mobile app experiences, you'll be the empathetic, solutions-focused voice guiding customers through custodial investment accounts, identity verification, transactions, and more — primarily through live chat and email. This is a high-trust, cross-functional role where your customer conversations directly shape product improvements.
What You'll Do:
Support customers through live chat and email with limited phone support as needed
Help customers navigate account access, identity verification, transactions, and product-related questions
Communicate clearly and empathetically — especially when issues are complex or sensitive
Complete recurring operational and account-servicing processes accurately and consistently
Identify recurring customer friction and help improve macros, documentation, and workflows
Escalate product and technical issues with clear context and partner with Product, Engineering, and Operations for resolution
Prioritize work based on customer impact, urgency, risk, and service-level expectations
Requirements:
2–3 years of customer support experience in a digital environment, preferably via live chat and email
Strong written and verbal communication skills
Experience investigating issues that require follow-up or cross-team coordination
Strong attention to detail and comfort managing both customer conversations and operational work
Comfort working through ambiguity and learning new products, systems, and processes
Financial services, fintech, banking, investments, or insurance experience a strong plus
Experience with custodial or investment accounts, payments, or identity verification preferred
Familiarity with Intercom or similar customer support platforms a bonus
Why It Stands Out:
Strong salary range ($60K–$78K) for a primarily chat and email-based role
Work for a trusted, recognizable name in family financial planning
High cross-functional visibility — your insights directly influence Product, Engineering, and Operations
Opportunity to shape documentation, workflows, and help content from the frontline
Genuine growth potential in fintech customer experience and financial services operations
Remote-first with a collaborative, thoughtful team culture that values the human element
→ Apply for Customer Support Specialist at Fabric by Gerber Life
2. Support Associate — Wealth.com
Location: Remote (with in-person team meetups several times a year)
Wealth.com is the industry's leading AI Wealth Management platform — the #1 estate planning solution trusted by financial advisors nationwide, certified as a Great Place to Work in 2024, and named a Fast Company Best Workplaces for Innovators finalist. As a Support Associate, you'll be one of the experts behind the scenes helping financial advisors and their clients navigate estate planning with clarity and confidence — while also actively contributing to the improvement of Wealth.com's AI support systems.
What You'll Do:
Respond to client support issues via phone, email, and live chat within the estate planning platform
Diagnose, resolve, and escalate client support tickets using documentation and critical thinking
Investigate and manage issues outside documented occurrences and communicate them to the Success Team
Assist in creating and maintaining Knowledge Base and FAQ documentation
Actively contribute to AI support system improvements by analyzing inquiries and training the chatbot
Utilize Intercom, Salesforce, ChurnZero, and other tools to track and manage support tickets
Requirements:
3+ years of customer support, success, or implementation experience
Experience in estate planning, financial services, or legal services strongly preferred
Growth mindset and ability to thrive in a fast-paced startup environment
Strong written and verbal communication with ability to work with a wide range of people
Comfortable learning new technologies and explaining them to customers with varying expertise
Bachelor's degree or equivalent years of experience
Why It Stands Out:
Work at the #1 AI estate planning platform — Great Place to Work certified 2024
Excellent medical, dental, and vision with low-cost premium structures
100% company-paid basic life insurance, short-term and long-term disability
100% paid parental leave + company equity through Carta
401(k) with match and 100% vesting upon hire
Generous PTO that grows annually + free estate planning for all employees
Your birthday counts as a holiday — that alone says a lot about the culture
→ Apply for Support Associate at Wealth.com
3. Member Support Representative, Tier 2 (Part-Time) — Foodsmart
Salary: $20.68 – $24.00/hour + $4,000 annual commission plan ($1,000/quarter)
Schedule: Monday–Friday, 2:00 PM – 8:30 PM PST (approximately 30 hours/week)
Location: Remote (U.S.)
Foodsmart is the leading Foodcare platform in the U.S. — guiding more than 3 million members toward healthier eating through personalized nutrition care, food benefits, and behavior change tools. Backed by a $200 million investment from TPG's Rise Fund, Foodsmart is expanding access to nutritious food for underserved communities nationwide. As a Tier 2 Member Support Representative, you'll handle elevated technical troubleshooting, liaise directly with providers, and support members navigating eligibility, benefits, and dietitian matching — all during a part-time afternoon/evening schedule that works around your life.
What You'll Do:
Take live inbound calls from members seeking guidance on services, eligibility, and benefits
Handle elevated technical troubleshooting and liaise directly with providers
Verify eligibility and coverage benefits while communicating clearly on live calls
Match members with the right dietitian and find appointment times that fit their schedules
Assist members with platform and account troubleshooting
Document interactions and ensure member records are accurate and complete
Work with internal groups and external partners on food delivery and grocery ordering questions
Requirements:
Experience working in a support role — in person or on live calls
Strong oral and written communication with ability to adjust style to fit the situation
Experience working with sensitive information including PII and PHI (basic HIPAA understanding required)
Ability to navigate multiple systems simultaneously while staying engaged on live calls
Reliable high-speed internet (100 Mbps download / 20 Mbps upload minimum)
Completely private, secure, and quiet workspace
Availability Monday–Friday, 2:00–8:30 PM PST
Why It Stands Out:
Afternoon/evening part-time schedule — perfect for parents, students, or those with morning commitments
Commission plan adds up to $4,000 annually on top of hourly pay
Work for a $200M TPG-backed company making nutritious food accessible to 3 million+ members
Mission directly tied to the UN's Sustainable Development Goals
Collaborative, remote-first team culture with flexible location
Real growth opportunity at a fast-expanding nutrition healthcare platform
→ Apply for Part-Time Member Support Representative at Foodsmart
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