3/15/26- 3 Remote Customer Service & Operations Jobs Hiring Now ($19-$55/hr)

Looking for remote opportunities in customer service and operational support? From helping people escape debt to optimizing healthcare scheduling and onboarding home builders to new technology platforms, today's job openings offer diverse career paths with competitive hourly pay. I've curated three positions from innovative companies actively hiring across the United States.

Customer-facing and operational roles are the backbone of successful companies, and remote positions in these areas continue to expand as businesses prioritize exceptional customer experiences and efficient processes. If you've been here a while you know that I love sharing these types of roles because it can help so many of you with varied work experiences bridge to remote work with higher pay rates. These roles offer strong hourly pay, comprehensive benefits, and the opportunity to make a tangible impact on people's lives from home.

Customer Service Representative - Beyond Finance

Beyond Finance is on a mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, the company has helped over 1 million clients on their path to a brighter future.

• What you'll do: Serve as the primary point of contact for clients enrolled in Beyond Finance's financial hardship programs, guiding them from enrollment through graduation; provide helpful and caring customer service over high-volume inbound and outbound client phone calls of varying complexity; proactively identify, analyze, and resolve client issues using active listening and critical thinking to provide first-call resolution; navigate and troubleshoot desktop computer to obtain information and research through multiple systems simultaneously; document information, activities, and changes in CRM database; continuously learn company and industry knowledge to deliver accurate and up-to-date solutions

• Requirements: Minimum 1 year relevant call center experience (required); reliable high-speed internet connection with ethernet; strong computer technical skills with ability to learn and navigate complex systems; excellent communication skills (written, verbal, and listening); operate with understanding, active listening, patience, empathy, and kindness to customers; strong interpersonal skills and can independently handle routine and complex client inquiries; effective at time management, planning, and organizing tasks; ability to work from home in distraction-free environment; bilingual Spanish is preferred but not required

• Why this role stands out: Make a real difference helping people escape debt and build brighter financial futures; complete a comprehensive four-week training program to become an expert in financial hardship programs; considerable employer contributions for health, dental, and vision programs; generous PTO, paid holidays, and paid parental leave; 401(k) matching program; merit advancement opportunities and career development training

Salary: $19 - $20 per hour
Apply Here

Demand Enablement Associate - Hinge Health

Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company's platform addresses a broad spectrum of musculoskeletal (MSK) care—from acute injury to chronic pain to post-surgical rehabilitation—helping members ease their pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in exercise therapy sessions from anywhere.

• What you'll do: Play a critical role ensuring members have access to care when they need it most by partnering directly with Care Team Leaders to optimize workforce utilization; actively monitor the Admin Panel and adjust FTE percentages in real-time to ensure teams consistently meet daily utilization and service level agreements (SLAs); execute daily updates in Workday (schedules, PTO caps) and the Admin Panel with 100% accuracy, ensuring zero disruptions to member task distribution; compile and distribute error-free daily reports to Care Team Leaders, clearly articulating utilization risks and proposing immediate, data-backed solutions for staffing gaps; take ownership of scheduling and reporting processes to identify inefficiencies and implement permanent solutions

• Requirements: 1+ years of experience in operations, workforce planning, data analysis, or related field; experience with complex data entry and maintaining high accuracy in fast-paced environments; proficiency with Excel/Google Sheets (able to organize data, use basic formulas, and spot errors); strong written and verbal communication skills for cross-functional collaboration; action-oriented and thrives in fast-paced environments where priorities shift; detail-obsessed with personal system for ensuring 100% accuracy; collaborative communicator who can give real-time direction to managers; experience with workforce management tools (Workday, Salesforce) is a plus

• Why this role stands out: Join the team that powers the engine of clinical operations, helping millions of people move beyond pain; work at the intersection of healthcare, data, and workforce optimization; comprehensive medical, dental, and vision coverage including gender-affirming care and family planning tools; traditional or Roth 401k with 2% company match; modern life stipends for learning and development; opportunity to identify process inefficiencies and implement solutions in a high-growth healthcare startup

Salary: $55,936-$83,904 per year
Apply Here

Client Experience Specialist, Builder Showcase - Zillow

Zillow is the most-visited real estate platform in the U.S., reimagining how people move through the real estate market and through their careers. The company helps customers navigate buying, selling, financing, and renting with greater ease and confidence. Zillow's New Construction team is launching Builder Showcase, a new product designed to help home builders stand out on Zillow.

• What you'll do: Own hands-on onboarding and activation of new customers into Builder Showcase, a new product helping home builders stand out on Zillow; efficiently onboard customers from initial setup through live listings; establish connection with customers, quickly understand their needs, and tactfully address challenges while driving implementation forward; configure initial setup, manage upload of media assets, and listings in Zillow tools; proactively advise customers on best practices essential for achieving implementation milestones and goals; escalate issues, identify patterns, and help improve onboarding processes as the product scales

• Requirements: 3+ years customer service experience + Bachelor's degree in relevant field or equivalent work experience; outstanding people skills with strong written and oral communication skills; high degree of ownership and commitment to work quickly and accurately in rapidly changing environment; comfort juggling multiple tasks and systems at once; organized, process-oriented mindset; comfort with ambiguity; ability to work independently while collaborating with cross-functional partners; experience in onboarding, implementation, operations, or account support; basic understanding of Salesforce (Lightning) with commitment to tracking activity; technically apt and willing to learn new systems

• Why this role stands out: Help bring a brand-new product to market from day one; shape workflows and partner experience as they evolve; see your work go live quickly and make visible impact on how builders show up for shoppers; work for a FORTUNE 100 Best Companies to Work For® and PEOPLE Companies That Care® 2025 honoree; equity awards based on experience, performance, and location; familiarity with real estate, media workflows, or SaaS platforms is a plus; experience supporting early-stage products or pilots valued

Salary: $32.70 - $55.00 per hour (varies by location - higher rates in CA, CT, MD, MA, NJ, NY, WA, DC)
Location: Remote (U.S. employees may live in any of the 50 United States with limited exceptions)
Apply Here

Ready to Apply?

These three remote jobs prove you can build a meaningful career in customer service and operational support across diverse industries—from financial services to healthcare technology to real estate innovation. Whether you're passionate about helping people escape debt, optimizing healthcare delivery, or bringing new products to market, there's an opportunity waiting for you.

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