3/19/26: 4 Remote Jobs Hiring Now: Customer Service, Healthcare & Operations ($20/hr-$80K/yr)

Looking for remote opportunities spanning healthcare billing, member services, technical support or team leadership? From managing medical claims and enrolling members in wellness programs to troubleshooting SaaS platforms and leading B2B project teams, today's job openings offer diverse career paths with competitive pay.

As healthcare technology and e-commerce continue to evolve, remote positions in revenue cycle management, customer support, and operational leadership are in high demand. These roles offer strong earning potential, comprehensive benefits, and the opportunity to make meaningful impacts on customer and patient experiences from home.

Medical Biller - Candid

Candid is a healthtech company transforming the healthcare revenue cycle management space with innovative solutions that streamline medical billing and claims processing.

• What you'll do: Contact payers for medical claims status, follow up on denials or partial payments; obtain payer requirements for timely adjudication of claims; file claims with appropriate documentation attached; pursue, maintain, and communicate medical coverage/guideline changes and updates to internal team and customers; process all incoming and outgoing correspondence; verify, adjust, and update Accounts Receivable (A/R) according to correspondence received from insurance companies; help facilitate communication on error and denial trends; initiate the review/appeals process on disputed claims; maintain partnerships with Strategy & Operations team regarding customer accounts and claim trends

• Requirements: At least 2 years of experience in revenue cycle management for medical billing or within healthcare/healthtech; knowledge of CPT and ICD-10; investigative mindset and comfortable running down problems and suggesting actions based on data; self-starter who takes pride in craft and enjoys maintaining high quality bar; excellent oral and written communication skills; effective multitasking skills; positive and cooperative attitude in working and communicating with individuals at all levels; maintain HIPAA guidelines

• Why this role stands out: Work in healthcare revenue cycle management where your investigative skills directly impact claim approvals and patient access to care; utilize your knowledge of CPT and ICD-10 coding in a practical setting; develop expertise in appeals processes and payer requirements; balance quality with efficiency using intuition around which corners are okay to cut and which aren't.

Salary: $20 - $27 per hour
Apply Here

Member Services Agent I - Vida Health

Vida Health is a healthcare organization dedicated to improving member wellness through personalized health programs and exceptional customer service.

• What you'll do: Conduct outbound outreach to members via phone system using motivational interviewing and rapport building to explain benefits of enrollment into Vida's free program; take inbound calls from members to conduct assessments, answer questions related to services, assist with program enrollment based on interests and health goals, and help members with app navigation and inquiries; provide exceptional customer experience by responding to member inquiries with professionalism, empathy, and efficiency while proactively identifying opportunities to educate and promote Vida program offerings; accurately document all member interactions and resolutions in Member Services system following established processes; proactively resolve member concerns by identifying solutions and escalating complex issues to appropriate departments; consistently meet and exceed inbound and outbound Key Performance Indicators (KPIs)

• Requirements: High school diploma or equivalent required (Associate's or Bachelor's Degree preferred); minimum 2-3 years of experience in customer service or call center role, preferably within healthcare industry; strong verbal and written communication skills; excellent problem-solving and active listening abilities; proficiency in using CRM and ticketing systems; ability to work efficiently in fast-paced, member-focused environment; strong Wi-Fi connectivity to function in remote-first environment; adhere to HIPAA regulations

• Why this role stands out: Make a direct impact on member health and wellness by enrolling people in free programs that improve their lives; use motivational interviewing techniques to overcome objections and provide clear, informed solutions; engage in ongoing training and professional development to sharpen service skills; champion organization's commitment to excellence by creating welcoming, solutions-driven and member-focused service environment

Salary: $21 per hour
Important Note: This is a 3-month seasonal role with possible extensions based on business demand and performance
Apply Here

Product Support Specialist - Boulevard

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses, empowering salons, spas, medspas, and barbershops to give their clients magical moments that matter most. Founded in 2016, Boulevard is built for the broader self-care industry with modern, user-friendly technology that helps businesses thrive.

• What you'll do: Serve as Tier 2 escalation resource responsible for resolving complex technical issues requiring detailed troubleshooting, data validation, and cross-functional coordination; investigate and validate customer financial data (deposits, refunds, structured payments) to ensure platform accuracy; provide technical guidance within internal Slack channels, helping teammates interpret product behaviors and troubleshoot known issues; create and refine internal documentation and customer-facing resources to improve troubleshooting clarity; contribute to workflow refinement and escalation criteria improvements that enhance Tier 1 efficiency; participate in Quality Assurance (QA) and User Acceptance Testing (UAT) for new feature releases and firmware updates by identifying bugs, inconsistencies, and usability gaps; surface recurring issue patterns or potential product gaps to senior team members

• Requirements: 2-4 years of B2B customer service experience in SaaS or technology-driven environment, including direct experience troubleshooting software and/or hardware issues; strong analytical and investigative skills with ability to independently work through moderately complex technical problems; effective written and verbal communication skills with ability to clearly document findings and explain technical concepts; demonstrated ability to manage multiple priorities in fast-paced environment while maintaining accuracy and attention to detail; comfort working both independently and collaboratively across cross-functional teams; familiarity with support tools such as Zendesk, Intercom, Salesforce, JIRA, or similar systems; growth-oriented mindset

• Why this role stands out: Build deep product expertise in the self-care industry's leading platform; work with wonderful people on challenging projects that'll push you to grow; fully remote with work from home stipend every month; 401(k) match plus dental, medical, vision, and life insurance; flexible vacation day policy; family planning resources and specialized support programs; equity to get ahead on ground floor and grow with Boulevard; Boulevard Bucks Learning and Development program allows you to explore businesses in the market we serve

Salary: $64,000 - $80,000 per year + 10% annual bonus
Apply Here

Team Lead, Project Management - Quince

Founded in 2018, Quince challenges the idea that nice things have to cost a lot. The company makes high-quality essentials at radically low prices, produced fairly and sustainably, using a direct-to-consumer model that cuts out middlemen. Quince is a tech company disrupting retail by putting AI, analytics, and automation at the center of everything, partnering with world-class manufacturers globally and serving millions of customers with strong investor backing.

• What you'll do: Lead, manage, and develop a team of US-based Project Managers focused on delivering best-in-class project management of B2B orders; drive team performance and KPIs including On Time Delivery (99%), Quality Assurance (99%), Response Time, and Escalation Management; implement action plans for continuous improvement and manage underperformance swiftly; create culture of ownership, growth, and accountability through regular coaching, feedback, and performance reviews; collaborate cross-functionally with product, logistics, and marketing to address customer pain points and provide insights to drive improvements; lead initiatives that elevate customer journey, reduce friction, and increase retention and satisfaction; accountable for escalations across team ensuring prompt resolution; serve as subject and process expert on client-facing calls; manage workload balance and coverage during absences

• Requirements: Proven success in managing remote teams, ideally in fast-paced, digital-first environment; people and process leader with passion for delivering exceptional customer experiences and building high-performing teams; balance empathy and accountability, know how to motivate and coach, and thrive on solving problems creatively while ensuring consistency in service quality; data-informed but people-driven, able to translate insights into actions, set clear goals, and inspire teams to exceed them; tech-savvy and customer-obsessed; love transforming challenges into opportunities; ability to manage underperformance while ensuring customers are not negatively impacted

• Why this role stands out: Join a high-performing team redefining what quality, value, and sustainability mean in modern retail; be part of creating an entirely new category and customer experience that democratizes luxury; work for a tech company disrupting retail with AI, analytics, and automation at the center; lead initiatives with direct impact on customer satisfaction and retention; strong investor backing and focus on sustainable growth; if you're motivated by impact, growth, and purpose, you'll find strong sense of belonging at Quince

Salary: $80,000-$100,00 per year
Apply Here

Ready to Advance Your Career in Healthcare or Operations?

These four remote jobs prove you can build a meaningful career spanning healthcare revenue cycle management, member wellness services, technical product support, and team leadership. Whether you're passionate about helping patients access care through proper billing, enrolling members in wellness programs, troubleshooting SaaS platforms for the self-care industry, or leading high-performing B2B project teams, there's an opportunity waiting for you.

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