3/27/26 WFH Jobs- 4 Remote Healthcare & Customer Service Jobs Hiring Now ($18-$33/hr)

Looking for remote opportunities in healthcare support and customer service? From live chat support for cardiovascular health to retention consulting, medical billing operations, and health navigation, today's job openings offer meaningful work with competitive hourly pay. This curated list of positions from mission-driven healthcare and tech companies actively hiring across the United States.

Why Remote Healthcare Support Roles Are in Demand

As healthcare continues to embrace digital transformation and telehealth, remote positions in patient support, billing operations, and health navigation are experiencing significant growth. These roles offer strong hourly wages, the opportunity to make a direct impact on patient and customer experiences, and the flexibility to work from home while supporting essential healthcare services.

Live Chat Support Agent at Recora

This mission-driven organization of clinicians, engineers, and professionals is dedicated to transforming cardiovascular health and reducing the impact of heart disease through innovative solutions. Leveraging evidence-based research and telemedicine, they deliver specialized exercise and wellness programs tailored to older adults, with a goal of enhancing patients' lives by promoting heart health and offering exceptional care that makes a lasting impact.

• What you'll do: Serve as the first point of contact for individuals seeking to improve their heart health by engaging with potential patients via live chat; provide clear, empathetic, and informative responses to their questions about program offerings; monitor and triage missed calls and messages, escalating as needed; coordinate with internal team members to ensure timely patient follow-ups; maintain accurate records of interactions in CRM; communicate efficiently across platforms like Slack to keep workflows running smoothly; answer basic concepts related to program offerings

• Requirements: Customer service experience, especially in healthcare, wellness, or mission-driven setting; passion for improving heart health and empowering individuals to take action; ability to clearly explain health-related topics in simple, empathetic way; excellent written communication skills and calm, helpful demeanor; experience using CRMs, Slack, and/or chat support tools (a plus); prior experience as live support/chat agent (a plus); self-starter who is highly motivated and proactive; growth-oriented and excited to grow into integral role within company; must adhere to HIPAA and company confidentiality guidelines; background check required

• Why this role stands out: Make a meaningful impact by directly supporting individuals on their journey to better heart health; work for mission-driven organization changing lives across the U.S.; develop skills in healthcare communication and patient coordination; opportunity to grow into integral role as company expands rapidly; work remotely while supporting specialized cardiovascular wellness programs for older adults

Salary: $18 - $20 per hour
Schedule: 11am-7pm ET Monday-Friday
Important Note: This is a 1099 contractor position
Apply Here

Retention Specialist at Housecall Pro

Housecall Pro is dedicated to helping home service professionals who support America's 100 million homes streamline operations, scale their businesses, and save time so they can be with their families and live well. With headquarters in Denver, Colorado, and a global team spanning Brazil, Poland, the Philippines, Mexico, and beyond, Housecall Pro fosters a culture where company, people, and Pros grow and succeed together—no matter where they're based.

• What you'll do: Have thoughtful, high-impact conversations with Pros (home service professionals) who are at risk of canceling or actively requesting to cancel Housecall Pro; take live transfer calls from Support for Pros requesting cancellation and make outbound dials to book of business of at-risk Pros; use curiosity and consultative selling skills to uncover true reason behind cancellation intent; coach Pros through their options so they can make informed decisions for their business; when appropriate, work with Pros in real time to resolve issues and remove blockers; create clear 30-day path forward to help Pros realize value after a save; follow up with Pros after successful save to ensure they are getting desired outcomes; support billing-related retention efforts including updating payment information and recovering failed payments

• Requirements: 1+ years of full-time sales or retention experience; demonstrated experience meeting or exceeding metrics and KPIs; comfort in the uncomfortable with strong consultative selling and objection handling abilities; empathy, curiosity, and ability to listen and adapt in real time; experience using AI tools to increase quality and efficiency of work; Bachelor's degree preferred but not required; ability to balance customer advocacy with business outcomes

• Why this role stands out: Your success is directly tied to Pro success—when they win, you win; generous benefits program supporting whole you with medical, dental, vision, life, disability, and 401(k); paid holidays and flexible, take-it-as-you-need-it paid time off; monthly tech reimbursements; fully remote so you can choose where you want to work; culture built on innovation that values big ideas no matter where they come from; partner closely with service professionals at critical moments making real impact on their businesses

Salary: $21.17 - $33.60 per hour (includes base and potential performance bonus)
Apply Here

Billing Operations Specialist at Octave

Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, Octave is building a sustainable system that values equity, affordability, and effectiveness.

• What you'll do: Serve as primary point of contact for clients across the nation managing moderately high volume of billing-related inquiries; organize and convey information clearly through timely, warm, and precise communication with clients, clinicians, and other Octave employees; efficiently work across various platforms to perform eligibility checks, generate invoices/superbills, process and post payments daily, submit insurance claims, and respond to clients' billing inquiries; manage patient statement processing and accurately post payments ensuring account reconciliation and discrepancy resolution; communicate effectively with health plans to obtain necessary information and resolve issues; handle incoming client inquiries efficiently ensuring timely responses; actively seek innovative ways to streamline processes and enhance efficiency

• Requirements: Minimum 2 years experience working in healthcare administration (front office, insurance or patient billing, medical claims & coding, insurance verification, in-network and out-of-network payers); experience with patient-facing communication tools such as Zendesk, live phone support, or chat platforms; Google Suite & Apple MacBook experience preferred; demonstrated expertise in customer service emphasizing exceptional customer experiences; adept at managing client phone calls related to billing and explanations of benefits; ability to clearly explain billing, insurance, and account questions professionally and empathetically; proficient in written communication, live chat, and phone support; exceptional attention to detail; high proficiency in multitasking across various systems; strong passion for mental health and wellness; must adhere to HIPAA

• Why this role stands out: Work for modern behavioral health practice transforming mental healthcare delivery; help make therapy more affordable and accessible through insurance partnerships; be part of mission-driven organization that values equity, affordability, and effectiveness; opportunity to actively improve processes as company grows; work with compassionate team that operates with empathy and kindness; comprehensive company values emphasizing quality care and partnership

Salary: $23.51 - $27.00 per hour (varies by location - Geo 1: $23.51-$25/hr, Geo 2: $25.87-$26/hr, Geo 3: $27/hr)
Schedule: Monday-Friday 9am-6pm or 10am-7pm EST (occasional weekend coverage)
Apply Here

Health Guide at Transcarent

Transcarent Health Guides work to ensure that all Members have an excellent experience using their services and products. The company is passionate about helping make the healthcare system better and easier for everyone, walking hand in hand with Members through their healthcare journey.

• What you'll do: Serve as trusted advisor to Transcarent Members by walking hand in hand with them through their healthcare journey; leverage customer service and motivational interviewing skills to understand needs and wants of Member and guide them on each step of journey; provide motivation, guidance, support, and encouragement to Members; assist Members in creating and achieving healthy vision for successful health and care journey; provide comprehensive support including education, referrals, concierge activities, navigation, and guidance; understand common clinical conditions sufficiently to offer guidance to appropriate resources; determine appropriate referrals to other programs/services as needed; connect with Members across all communication channels (phone, chat, email, messaging) to build relationship based on trust; listen and probe to uncover barriers and/or gaps in care; demonstrate exceptional levels of customer service

• Requirements: Bachelor's degree preferred or equivalent of 5 years' experience in health or healthcare, education, social work, or closely related field; 1+ years experience in customer service; demonstrated use of AI tools to improve efficiency, automate processes, and/or enhance decision making; intermediate understanding of healthcare system including health insurance; experience with benefits navigation in call center environment; organized with proven ability to manage multiple tasks and priorities; demonstrated ability to solve problems using critical thinking; intermediate proficiency in PC-based word processing and database documentation (Word, Excel, Internet, Outlook, Zoom); excellent verbal and written communication skills in English (additional languages welcome); designated distraction-free home office space with access to high-speed internet

• Why this role stands out: Serve as concierge and navigator helping individuals make best health and financial decisions for themselves and their families; deeply understand healthcare needs of Members and guide them to best options available; provide personalized support that recognizes and honors the whole person; work in fast-paced, team-oriented environment with opportunity to take on new responsibilities; flexible, resilient culture open to new ideas; humble, warm, and relationship-focused team environment

Salary: $24.00 - $25.00 per hour
Apply Here

Ready to Make a Difference in Healthcare From Home?

These four remote healthcare support jobs prove you can build a meaningful career in patient care, customer retention, medical billing, and health navigation while working from home. Whether you're passionate about cardiovascular wellness, helping small business owners succeed, making mental healthcare more accessible, or guiding people through complex healthcare systems, there's an opportunity waiting for you.

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