4 High-Paying Nonclinical Remote Healthcare Jobs | Medicare, HealthTech & Family Building
DAILY LEADS
9/16/20265 min read
Healthcare roles that don't require direct patient care — paying up to $95K, all from home.
Remote healthcare jobs aren't just call center roles or data entry — and these four positions prove it. All four are remote, all four offer strong compensation, and all four are hiring right now.
1. Member Service Guide - Flex — Devoted Health
Salary: $20.00 – $25.00/hour (~$41,600 – $52,000/year) + stock options + performance bonus + benefits
Location: Remote (U.S.)
Devoted Health is a tech-enabled Medicare Advantage plan on a mission to dramatically improve healthcare for seniors. As a Member Service Guide, you will serve as a primary point of contact for members across voice, digital chat, SMS, and video. You’ll navigate benefits, assist with clinical outreach, work alongside an AI Guide Assistant tool, and seamlessly pivot between inbound service and proactive member support based on seasonal needs.
What You'll Do:
Engage with Medicare members via voice, video, SMS, and chat to navigate benefits, find doctors, and schedule appointments
Flex across multiple workflows—from inbound member service and digital chat to proactive outbound clinical outreach
Leverage internal data, systems, and an AI Guide Assistant in real time to deliver fast, accurate, and empathetic service
De-escalate complex or sensitive member situations with calm, emotional intelligence, and high empathy
Maintain strict adherence to HIPAA guidelines, compliance regulations, and quality metrics
Translate complex healthcare, insurance, and medical terms into simple, clear guidance
Requirements:
1+ years of experience in a high-volume customer-facing role or fast-paced healthcare environment
Strong emotional intelligence and exceptional written/verbal communication skills
Ability to multitask (talk, listen, and type simultaneously) in high-volume settings
Comfort using AI-powered tools and digital platforms to streamline member support
High adaptability to pivot quickly between priorities, schedules, and process updates
Experience in call centers, Medicare Advantage, or bilingual (English/Spanish) skills are a plus
Why It Stands Out:
Hourly rate up to $25/hr ($52K/yr) + performance bonus eligibility
Equity/stock options included for all employees
$100 monthly mobile/internet stipend provided
Employer-sponsored health plans with low or no premiums
Daily experience working directly alongside real-time AI tools (AI Guide Assistant)
→ Apply for Member Service Guide - Flex at Devoted Health
2. Customer Operations Coordinator, Support — Canvas Medical
Salary: $65,000 – $80,000/year + equity + home office stipend + benefits
Location: Remote (U.S.)
Canvas Medical is accelerating modern medicine with an EMR platform built for healthcare automation. Institutionally backed by premier tech investors who previously funded GoodRx, Oscar Health, and Hims & Hers, Canvas provides software tools that allow care teams to automate workflows and integrate clinical data seamlessly. As a Customer Operations Coordinator on the Support team, you’ll tackle front-line account operations, triage incoming requests, and build technical expertise across Canvas’s platform and clinical workflows.
What You'll Do:
Handle account operations, including account unlocks, staff provisioning, and permission updates
Verify database states by running read-only SQL queries on customer databases
Triage inbound support tickets from Slack, email, and web forms using operational runbooks
Route complex technical issues to senior specialists with detailed context and initial findings
Develop expertise in Canvas EMR configuration, FHIR APIs, and clinical workflows
Maintain precise ticket metadata, tags, and status updates within ticketing systems
Requirements:
1+ years in a support, operations, or customer-facing role (preferably in a technical environment)
Comfort working with ticketing systems, following processes, and handling multiple tasks
Willingness to learn SQL, REST APIs, log analysis tools, and FHIR API basics
Strong written communication skills and a process-oriented mindset
High attention to detail and empathy for customers delivering front-line patient care
Prior healthcare experience, EMR familiarity, or clinical terminology knowledge is a plus
Why It Stands Out:
Strong base salary ($65K–$80K) + equity package
100% employer-paid family health insurance option available
Home office stipend provided to set up your remote workspace
12 weeks fully paid parental leave & flexible/unlimited PTO
Clear technical growth path into SQL, APIs, and health tech product architecture
→ Apply for Customer Operations Coordinator, Support at Canvas Medical
3. Specialist, Customer Experience — Zocdoc
Salary: $23.00 – $27.00/hour (~$47,840 – $56,160/year) + variable pay/equity options + benefits
Location: Remote (U.S.)
Zocdoc is the nation’s leading digital healthcare marketplace, helping millions of patients find and book care each month. For nearly two decades, Zocdoc has transformed how patients access healthcare providers, and they are now expanding their infrastructure to power access everywhere patients search. As a Customer Experience Specialist, you’ll serve as the primary human connection for healthcare provider accounts, supporting them via phone, email, and chat while identifying opportunities to offer tailored solutions and feature upsells.
What You'll Do:
Deliver exceptional support experiences to healthcare provider partners via phone, email, and live chat
Proactively present solutions and feature upsells to help providers maximize platform benefits
Streamline provider interactions to eliminate friction and foster long-term account engagement
Humanize customer interactions by serving as the empathetic, positive voice of Zocdoc
Develop deep subject matter expertise in Zocdoc’s booking platform and service ecosystem
Maintain detailed, accurate interaction records to uphold service standards across channels
Requirements:
Proven customer service experience, ideally within healthcare, health tech, or SaaS environment
Exceptional written and verbal communication and interpersonal skills
Strong problem-solving skills and adaptability in a fast-moving operational environment
High organizational skills and meticulous attention to detail
Super-positive, empathetic attitude with a passion for bringing solutions to providers
Why It Stands Out:
100% employer-paid employee health benefits (medical, dental, and vision)
Cell phone reimbursement & corporate wellness program via Wellhub
401(k) with employer-funded match
Sabbatical leave program for long-term employees (5+ years)
Work for a household brand in digital health with a Great Place to Work certification
→ Apply for Specialist, Customer Experience at Zocdoc
4. Associate, Payments [RCM] — Maven Clinic
Salary: $81,000 – $95,000/year + stock options + benefits
Location: Remote / Hybrid options (U.S.)
Maven Clinic is the world’s largest virtual clinic for women and families, backed by over $425 million from top investors including General Catalyst, Sequoia, and Dragoneer. Recognized by TIME, Fortune, and Fast Company, Maven partners with over 2,300 enterprise employers to offer full-spectrum reproductive, family building, and midlife care. As a Payments Associate on the Revenue Cycle Management (RCM) team, you’ll manage complex claim processing, denial management, and payer reconsiderations to safeguard Maven’s financial workflows.
What You'll Do:
Review and process complex claims for fertility treatments, medications, and family-building care
Identify claim denials, underpayments, and overpayments; prepare and submit well-documented appeals
Communicate directly with insurance representatives to expedite claim re-processing
Analyze denial patterns and escalate systemic billing issues to leadership
Verify member eligibility and coordinate prior authorizations for fertility coverage
Utilize modern AI tools to streamline revenue cycle workflows and improve process efficiency
Requirements:
2–4 years of experience in revenue cycle management, insurance billing, or claims collections
Solid understanding of medical coding, claims workflows, and payer interactions (fertility experience is a plus)
Proficiency with claims/collections software (e.g., Availity, Stedi) and Google Workspace / MS Office
Demonstrated experience leveraging AI tools to optimize daily workflows and process tasks
Strong communication, organizational, and time-management skills
Why It Stands Out:
Top-tier salary ($81K–$95K) for a nonclinical revenue cycle role + equity
Full access to Maven’s platform for employees (mental health, reproductive, family planning)
16 weeks of 100% paid parental leave & new parent stipend
401(k) matching with immediate vesting
Professional development stipend & access to a personal career coach
→ Apply for Associate, Payments [RCM] at Maven Clinic
These Are Not Average Administrative Roles
Devoted Health, Canvas Medical, Zocdoc, and Maven Clinic aren't looking for basic data entry staff — they're hiring sharp professionals who will refine healthcare operations, leverage AI tools, support provider networks, and safeguard critical workflows. If you've been looking to pivot into health tech or scale your healthcare career from home, one of these four roles could be your next one!
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