4 Nonclinical Remote Healthcare Jobs Hiring Now | Metabolic Health, Mental Health & Women's Health
DAILY LEADS
8/23/20266 min read
This week's four remote roles span four of the most important areas in modern healthcare that are working to reverse type 2 diabetes, make mental healthcare more accessible, support women and families through every stage of life, and streamline AI-powered care decisions. These aren't just jobs, they're roles at companies changing what healthcare looks like, backed by some of the most respected investors and recognitions in the industry.
1. Member Support Specialist — Virta Health
Salary: $22/hour
Location: Remote (U.S. — excluding AK, HI, RI)
Virta Health has raised over $350 million on a mission to reverse type 2 diabetes in 100 million people, partnering with major health plans, employers, and government organizations to help members restore their health through personalized nutrition and virtual care. As a Member Support Specialist, you'll be on the front lines of that mission by celebrating member wins, solving challenges, and representing Virta to current and prospective members through live chat, email, and outbound phone.
What You'll Do:
Answer member emails following Virta policies and standards
Be available for live chat during business hours for applicants, pre-applicants, and current members
Make outbound phone calls to help members solve problems and troubleshoot issues
Escalate member concerns to appropriate teams to ensure the voice of the member is heard
Meet internal success metrics for quality assurance, response times, productivity, and accuracy
Learn the Virta treatment and product to become a subject matter expert for members
Requirements:
1–3 years of experience in a direct customer-facing role
Ability to navigate seamlessly between multiple member interactions and internal systems
Experience with technology and digital tools (Zendesk preferred)
Strong written and verbal communication skills
Ability to work a variety of shifts including nights, weekends, and holidays as requested
Self-motivated and comfortable working remotely
Why It Stands Out:
Work at a $350M+ funded company on a mission to reverse diabetes in 100 million people
Partner with the largest health plans, employers, and government organizations in the country
Values-driven, no-ego culture where people are put first and ownership is celebrated
Structured 90-day onboarding plan with clear milestones and a defined ramp-up path
Remote-first company with office hubs in Denver and San Francisco
Comprehensive benefits — details at virtahealth.com/careers
→ Apply for Member Support Specialist at Virta Health
2. Billing Support Specialist — Grow Therapy
Salary: $24.03/hour
Location: Remote (U.S.)
Grow Therapy is a $3 billion valued, Series D mental health marketplace backed by Sequoia Capital, Goldman Sachs Alternatives, TCV, and Menlo Ventures with over $328M raised since launching in 2021. They've empowered more than 10,000 therapists and hundreds of thousands of clients across the country. As a Billing Support Specialist, you'll be a passionate advocate for both therapists and clients by troubleshooting complex billing and insurance issues, educating users on the platform, and playing a direct role in making mental healthcare more affordable and accessible.
What You'll Do:
Troubleshoot and resolve billing and insurance issues raised by clients and therapists via phone and live chat
Dig deep into problems to identify root causes and work with Product teams to improve the platform
Assist and educate customers on the Grow Therapy platform with exceptional service
Serve as the customer's go-to resource and passionate advocate throughout their journey
Verify benefits, read EOBs, and comprehensively explain benefits to patients using Claim MD or Availty
Work within various payer portals to resolve insurance-related inquiries
Requirements:
1+ year of experience with insurance across multiple commercial and government payers
Strong knowledge of medical terminology and ICD-10/CPT codes (mental health preferred)
Experience verifying benefits, reading EOBs, and navigating payer portals
Self-motivated and comfortable with ambiguity and asynchronous communication
Naturally curious problem solver with empathy at the core of your work ethic
Bilingual Spanish a bonus
Why It Stands Out:
Work at a $3B valued mental health marketplace backed by Sequoia and Goldman Sachs
Comprehensive medical, dental, vision, life, and disability insurance
No-cost access to therapy through the Grow platform for all U.S. employees
Up to 18 weeks paid parental leave + new child stipend
401(k) + equity opportunities + annual wellness and development stipend
Dedicated weekly Mental Health Mornings/Afternoons for self-care
Full Winter Break + flexible PTO + 12 paid holidays
Travel 2–3 times per year for company and department offsites
→ Apply for Billing Support Specialist at Grow Therapy
3. Care Advocate — Maven Clinic
Salary: $55,000 – $65,000/year + equity + benefits
Shifts: Multiple available Sunday–Thursday and Tuesday–Saturday, 11:00 AM – 7:30 PM or 3:00 PM – 11:30 PM ET
Location: Remote (select U.S. states)
Maven Clinic is the world's largest virtual clinic for women and families, named to the TIME 100 Most Influential Companies in both 2023 and 2026, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and Fortune Best Places to Work. Backed by $425M+ from General Catalyst, Sequoia, Dragoneer, and Oak HC/FT, Maven supports more than 2,300 employers and health plans across fertility, maternity, parenting, and menopause care. As a Care Advocate, you'll be the Maven resource for members by navigating healthcare networks, providing education, and delivering world-class care advocacy 24/7/365.
What You'll Do:
Manage a schedule of high-volume introductory video appointments with members
Promptly answer member questions, assist with product-related needs, and provide personalized recommendations
Navigate members' healthcare networks to ensure access to care and investigate available resources
Coordinate with team members to facilitate timely access to care and close the loop with members
Provide education and resources related to members' program needs across fertility, maternity, parenting, and menopause
Identify referral needs and collaborate with Maven providers
Anticipate and address members' social determinants of health needs
Requirements:
Background in allied health, human services, or healthcare
1–2+ years of direct patient care experience or digital health
Problem-solving skills and ability to thrive in a remote/startup environment
Strong written and verbal communication with genuine empathy for members
Proficiency navigating new technologies, CRM platforms, EHRs, and Zendesk preferred
Experience in family planning, maternal-child health, fertility, or menopause preferred but not required
Available for assigned shift including evenings and weekends
Why It Stands Out:
Work at a TIME 100 Most Influential Company and Fortune Best Place to Work
Salary range of $55K–$65K + equity participation
Backed by $425M+ from General Catalyst, Sequoia, Dragoneer, and Oak HC/FT
30+ workplace and innovation awards including CNBC Disruptor 50 multiple years running
Flexible and inclusive remote work environment across select U.S. states
Comprehensive benefits package including health coverage and equity
→ Apply for Care Advocate at Maven Clinic
4. Client Support Specialist — Cohere Health
Salary: $55,000 – $60,000/year + bonus + benefits
Location: Remote (U.S. — excluding NY, CA, CO, WA)
Cohere Health is an AI-powered clinical intelligence platform connecting health plans and providers to optimize the speed, cost, and quality of care by delivering up to 8x ROI and 94% provider satisfaction. Named to the 2025 Inc. 5000 list, ranked a Top 5 LinkedIn Startup for 2023 and 2024, and recognized in the Gartner Hype Cycle for U.S. Healthcare Payers four years running, Cohere is one of the most recognized AI companies in healthcare today. As a Client Support Specialist, you'll play a critical role investigating, triaging, and prioritizing technical issues by serving as the essential bridge between clients and Cohere's product and technical teams.
What You'll Do:
Promptly and thoroughly investigate product bugs using all available resources within assigned timeframes
Diagnose and troubleshoot technical issues reported by clients, gathering comprehensive information for stakeholders
Partner with product and technical teams for rapid resolution of mission-critical bugs
Work with stakeholders to assess the impact of bugs and communicate priorities clearly
Monitor bugs for trends and proactively partner to improve the bug management process
Translate stakeholder needs into actionable directives for technical teams
Document findings and follow clear process flows for all cases
Requirements:
2+ years of proven experience providing technical support for healthcare technology or software applications
Strong analytical and problem-solving skills to diagnose and resolve complex technical issues
Excellent written and verbal communication — especially translating technical concepts for non-technical stakeholders
Familiarity with ticketing and support systems (JIRA, Zendesk)
Customer-centric approach with a passion for exceptional service
Bachelor's degree in Computer Science, IT, Healthcare Informatics, or related field preferred
Healthcare IT certifications a plus; approximately 5% travel required
Why It Stands Out:
Work at an Inc. 5000 company and Top 5 LinkedIn Startup two years running
Named in the Gartner Hype Cycle for U.S. Healthcare Payers 2022–2025
$55K–$60K + bonus + comprehensive benefits package
Medical, dental, vision, life, disability, and Employee Assistance Program
401(k) with company match + flexible spending and health savings accounts
Up to 14 weeks paid parental leave + pet insurance
Flex Time Off + company holidays
Backed by Deerfield Management, Flare Capital, and Polaris Partners
→ Apply for Client Support Specialist at Cohere Health
From reversing chronic disease, to making mental healthcare more affordable, to advocating for women and families through life's most important moments, to powering AI-driven care decisions — these four remote roles prove that nonclinical professionals are at the heart of some of the most important work happening in healthcare today. Meaningful missions, competitive pay, and the flexibility to work from home.
Want more nonclinical remote healthcare opportunities in your inbox every morning? Subscribe to the Home Based Haven job newsletter and never miss a great lead.
Home Based Haven
Discover remote job leads in various industries.
Contact: hello@homebasedhavenjobs.com
© 2025. All rights reserved.