4 Remote Jobs in Healthcare & FinTech Hiring Now | From $21/Hr to $110K

DAILY LEADS

7/7/20265 min read

a person is typing on a computer keyboard
a person is typing on a computer keyboard

This week's roundup spans two of the hottest industries in remote work right now — healthcare and fintech. Whether you're drawn to helping patients navigate a broken system, supporting veterinary professionals, investigating financial disputes, or working at the frontier of digital assets and blockchain, there's a role here worth your attention. Pay ranges from $21/hr all the way up to $110,000 a year — and all four are hiring now.

1. Customer Experience Representative — Solace

Salary: $21 – $26/hour + equity Schedule: Monday–Friday, 9:00 AM – 6:00 PM PST Location: Remote (U.S.)

Solace is a Series C startup valued at $1 billion, backed by IVP, Menlo Ventures, Signalfire, and Craft Ventures on a mission to fix one of healthcare's most urgent problems. With 88% of U.S. adults lacking the health literacy to navigate the system without help, Solace pairs patients with expert advocates and gives them the tools to get better outcomes. As a Customer Experience Representative, you'll be on the front lines of that mission by supporting patients and advocates via phone, email, and chat every single day.

What You'll Do:

  • Support patients and advocates via phone, email, and chat across a wide variety of needs

  • Help new clients through their first experiences with Solace, ensuring they feel heard and supported

  • Gather, track, and share feedback to drive continuous platform improvement

  • Build strong relationships with clients and advocates while resolving inquiries to complete satisfaction

  • Identify friction points proactively and report issues with suggested solutions

Requirements:

  • Empathy as your superpower — comfortable navigating tough conversations across all channels

  • Natural troubleshooter with the right questions to get to the root of any issue

  • Detail-oriented, adaptable, and quick to learn in fast-paced environments

  • Creative problem solver with a team-first, "get it done" mentality

  • Must be based in the U.S. with availability for 9 AM–6 PM PST shift

Why It Stands Out:

  • Work at a $1 billion valued startup redefining how patients experience healthcare

  • Equity opportunity at a Series C company backed by top-tier VCs

  • Lean, mission-driven team where your work has direct visibility and impact

  • Backed by IVP, Menlo Ventures, Signalfire, Inspired Capital, and Craft Ventures

  • Fast-paced, intense culture that rewards urgency, precision, and heart

Apply for Customer Experience Representative at Solace

2. Customer Support Manager — Vetcove

Salary: $70,000 – $110,000/year + bonus + equity + benefits Location: Remote (U.S.)

Vetcove is modernizing the $50B+ animal health industry and more than 25,000 veterinary hospitals across all 50 states rely on their platform every single day. Backed by Y Combinator and top venture investors, Vetcove is fast-growing and mission-driven. As a Customer Support Manager, you won't just be managing a team, you'll be shaping the entire CX strategy as the company scales, acting as the Voice of CX and partnering directly with leadership to drive the future of support at one of veterinary care's most important platforms.

What You'll Do:

  • Lead and grow a team of support associates through onboarding, training, and performance management

  • Act as the "Voice of CX," raising key member needs during strategic planning

  • Partner with Leadership to understand business processes, pain points, and organizational goals

  • Work cross-functionally with Engineering, Partner, and Corporate teams on feature requests and platform enhancements

  • Help scale the support team through interviewing and hiring

  • Develop and expand processes to continuously streamline CX workflows across chat, email, phone, and more

Requirements:

  • 3+ years of experience in customer experience

  • 1+ year of management experience

  • Knowledge of Intercom or similar ticketing systems

  • Experience in multichannel support operations (chat, email, phone)

  • Excellent written and verbal communication with patience and compassion in difficult situations

  • Startup or tech experience a plus

Why It Stands Out:

  • Six-figure salary range ($70K–$110K) + bonus + equity at a Y Combinator-backed startup

  • Shape CX strategy from the ground up at a company scaling across all 50 states

  • Work for a platform that directly impacts tens of millions of pets and their veterinarians

  • Mission-driven, fast-growing team backed by top Silicon Valley, New York, and Miami investors

  • High-visibility leadership role with direct access to company leadership and cross-functional teams

Apply for Customer Support Manager at Vetcove

3. Disputes Specialist — Mercury

Salary: $68,300 – $85,400/year + equity + benefits (varies by location) Location: Remote (U.S.) or San Francisco, New York, Portland

Mercury is building the banking stack for startups by creating the easiest and safest banking experience for entrepreneurs and business owners across the country. As a Disputes Specialist, you'll be the subject matter expert for card and ACH disputes by handling intake, investigation, and resolution while balancing risk and maintaining a positive customer experience. This is a high-stakes, analytically demanding role at one of fintech's most respected startup banking platforms.

What You'll Do:

  • Handle dispute intake and resolution processes including pre-arbitration, arbitration, and ACH disputes

  • Review and assess information from users to determine the validity of filed disputes

  • Submit chargebacks to Mastercard as needed and document rationale for risk decisions

  • Manage a high-volume caseload within SLAs with critical attention to detail

  • Identify opportunities to make processes more observable, scalable, and efficient

  • Meet performance targets across key quality and productivity metrics

Requirements:

  • 2–5+ years of experience in customer support or investigations including direct customer interaction

  • Experience in banking, fintech, or financial services

  • Dispute experience and familiarity with card scheme chargeback rules (Visa/Mastercard) a strong plus

  • Experience with Zendesk or similar CRM tools

  • Knowledge of banking products including ACH, international wires, SWIFT, checks, and debit/credit cards

  • Self-starter comfortable working in a high-risk environment with minimal supervision

Why It Stands Out:

  • Competitive salary ($68,300–$85,400) + equity (stock options) at a well-funded fintech startup

  • Work at the banking platform built specifically for startups and entrepreneurs

  • High-impact role where your risk decisions directly affect Mercury and its customers

  • Intellectually stimulating environment for anyone curious about the U.S. banking system

  • Full benefits package at a company that values diversity and belonging

Apply for Disputes Specialist at Mercury

4. Customer Care Advisor — Circle

Salary: $29.50 – $41.00/hour Location: Remote (Global)

Circle is one of the world's leading internet financial platform companies — home to USDC, the world's largest regulated stablecoin — and they're building the Economic OS for the internet through digital assets, blockchain infrastructure, and global payment networks. As a Customer Care Advisor, you'll work directly with customers around the world, resolving everything from general inquiries to complex technical issues, and playing a key role in scaling a 24/7 global support operation at a NYSE-listed company at the forefront of digital finance.

What You'll Do:

  • Engage with customers to resolve support tickets across general inquiries and complex technical issues

  • Craft well-written, tailored communications that help customers resolve their issues efficiently

  • Partner with Partner Managers, Compliance, Treasury, Product, and Engineering to solve problems

  • Handle customer calls for escalation requests and participate in Incident Management

  • Establish, document, and refine operational processes with a focus on continuous improvement

  • Provide coverage through on-call shifts as needed to support global operations

  • Contribute to department OKRs and meet defined SLAs

Requirements:

  • 3+ years of experience in a fast-paced global support team

  • Strong writing skills and ability to communicate complex problems clearly

  • Experience with Salesforce or similar ticketing systems

  • Familiarity with generative AI tools (ChatGPT, Gemini, etc.) and prompt development

  • Experience in financial services or payments businesses

  • Multilingual skills preferred

  • Availability to work weekends and holidays as required

Why It Stands Out:

  • Top-tier hourly pay ($29.50–$41.00/hour) at a NYSE-listed global fintech leader

  • Work at the cutting edge of digital assets, stablecoins, and blockchain infrastructure

  • Truly global role with exposure to customers and teams around the world

  • Flexible, values-driven work environment where everyone is a stakeholder

  • High-growth company expanding into the world's strongest financial jurisdictions

  • Culture built on High Integrity, Future Forward, and Excellence

Apply for Customer Care Advisor at Circle

Your Next Remote Role Is Out There

From fighting for patients navigating a broken healthcare system, to leading CX at a veterinary tech startup, to investigating financial disputes and supporting the future of digital money — these four roles prove that remote work and meaningful work aren't mutually exclusive. Strong pay, real growth, and companies doing important things. All from home.

Want more remote opportunities delivered to your inbox every morning? Subscribe to the Home Based Haven job newsletter and never miss a great lead.

Home Based Haven

Discover remote job leads in various industries.

Contact: hello@homebasedhavenjobs.com

© 2025. All rights reserved.