4/09/26 Leads: 3 Remote Jobs in Healthcare, Mental Health & FinTech Hiring Now (Up to $105K)

Remote customer support roles continue to be some of the most in-demand, flexible, and genuinely fulfilling jobs available right now. Whether you're passionate about mental health, fintech, or education, this week's picks offer competitive pay, meaningful missions, and real room to grow.

Here are three remote roles worth your attention:

1. Client Support Specialist — Lyra Health

Lyra Health is the leading mental health solutions provider for employers, supporting more than 20 million people globally. As a Client Support Specialist, you'll be the first point of contact for individuals beginning their mental health care journey — a role that is as impactful as it is meaningful.

What You'll Do:

• Conduct needs assessments and connect clients to appropriate mental health care

• Perform risk triage and escalation to clinical teams when needed

• Educate clients about Lyra's services, benefits, and product features

• Handle high volumes of inbound calls, emails, and chats with professionalism and compassion

• Navigate CRM tools and maintain accurate client records

Requirements:

• 1+ year of experience in customer support or a high-touch service role

• Exceptional written and verbal communication skills

• Experience with Zendesk, Salesforce, or similar tools (or a quick learner)

• Flexibility to work evenings, weekends, and holidays as needed

• Passion for mental health care and mission-driven work is a big plus

Why It Stands Out:

• Comprehensive healthcare coverage including medical, dental, vision, FSA/HSA, and disability

• Lyra for Lyrians — free coaching and therapy services for employees

• Monthly tech allowance + competitive PTO including vacation, sick days, and holidays

• 401(k) retirement benefits and paid parental leave

• A team that celebrates well-being year-round with perks, swag, and community events

Key Details:

• Salary: $24/hour

• Shift: Sunday–Thursday, 11:30 AM – 8:00 PM PT

• Location: Remote

→ Apply for Client Support Specialist at Lyra Health

2. Complaints Specialist (L3) — Chime

Chime is one of the most recognized names in fintech, on a mission to help everyday Americans achieve financial progress through helpful, easy, and fee-free banking services. As a Complaints Specialist, this is a senior-level role for an experienced professional ready to own complex, high-stakes cases end-to-end — and make a lasting impact on how Chime serves its members.

What You'll Do:

• Own complex complaint investigations from start to finish, including regulatory, bank partner, and executive escalations

• Analyze case details, account history, and applicable policies to determine accurate, defensible outcomes

• Serve as a subject matter expert and escalation point for junior specialists

• Execute projects such as SOP updates, UAT, and audit support with strong attention to detail

• Support Quality Control efforts by identifying error trends and sharing actionable feedback

• Identify opportunities to improve workflows, tools, and processes from the frontline

Requirements:

• 3+ years of experience in customer support or operations in a regulated environment (fintech or banking strongly preferred)

• Proven ability to handle complex, escalated issues and apply policy and regulatory guidance

• Strong written and verbal communication skills including de-escalation

• Experience using data — QC trends, dashboards, and case data — to drive decisions

• Sound judgment in navigating ambiguity, edge cases, and escalation decisions

• Experience supporting or mentoring others and contributing to team-wide quality improvements

Why It Stands Out:

• Highly competitive salary ($76K–$105K) + bonus + equity package

• Outstanding benefits: 401(k) match, medical, dental, vision, life, and disability

• Up to 24 weeks paid parental leave for birthing parents + 12 weeks for non-birthing parents

• $15K lifetime reimbursement for fertility treatments, adoption, egg freezing, and more

• Annual wellness stipend + generous vacation + bonus Chime Days off

• 1% of your time off dedicated to supporting local community organizations of your choice

Key Details:

• Salary: $76,000 – $105,000/year + bonus + equity + benefits

• Location: Remote (U.S.)

→ Apply for Complaints Specialist at Chime

3. Care Management Specialist — CVS Health

CVS Health is one of the most recognized names in healthcare, on a mission to build a world of health around every individual. As a Care Management Specialist, you'll be an essential member of their Special Needs Plan (SNP) care team — coordinating care for Medicare and Medicaid members with complex social and health needs. This is a role where your customer service skills meet real clinical impact.

What You'll Do:

• Dedicate 50–75% of your day to telephonic engagement with members, coordinating their care

• Complete annual Health Risk Assessment Surveys to evaluate member needs

• Partner with members to develop individualized care plans with clear goals and interventions

• Connect members with health plan benefits and community resources

• Collaborate with an interdisciplinary care team including RN Care Managers, Social Workers, and Care Coordinators

• Maintain meticulous documentation in members' electronic health records

• Identify and help reach "hard-to-reach" members using all available resources

Requirements:

• Associate's Degree + 2+ years of experience in a health-related field (required)

• 2+ years of customer service experience

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams)

• Access to a private, dedicated workspace during work hours

• Experience with Medicare/Medicaid, SDoH needs, or chronic condition management preferred

• Bilingual English/Spanish a plus

Why It Stands Out:

• Broad pay range ($21.10–$36.78/hr) with room to grow based on experience and credentials

• Work alongside a full interdisciplinary care team — RNs, Social Workers, and more

• Make a meaningful difference for vulnerable members navigating complex health systems

• Full CVS Health benefits package including medical, dental, vision, and 401(k)

• Opportunity to contribute to process improvement and mentor new team members

Key Details:

• Salary: $21.10 – $36.78/hour

• Location: Remote (US, EST)

→ Apply for Care Management Specialist at CVS Health

Ready to Land Your Next Remote Role?

From mental health care to fintech payments to case management, these three roles prove that customer support careers span some of the most important and exciting industries out there. Each one offers a chance to do meaningful work, earn competitive pay, and grow — all from home.

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