4/27/26 WFH Jobs: 3 Nonclinical Remote Healthcare Jobs Hiring Now up to $80k/yr!

Healthcare needs more than doctors and nurses to function — it needs passionate, people-focused professionals who can support patients, providers, and the systems that connect them. This week's three roles span healthcare marketplace support, veterinary care technology, and mental health benefits coordination — all fully remote, all nonclinical, and all hiring now.

1. Specialist, Customer Experience — Zocdoc

Zocdoc is the leading healthcare marketplace giving patients the power to find and book care across 200+ specialties and 12,000+ insurance plans in all 50 states. As a Customer Experience Specialist, you'll be the voice of Zocdoc — supporting healthcare provider accounts through calls, emails, and chat, and helping make the healthcare booking experience seamless for everyone involved.

What You'll Do:

• Deliver best-in-class customer service to healthcare provider partners across calls, emails, and chat

• Proactively upsell features and offer tailored solutions to help providers get the most from Zocdoc

• Act as the voice of Zocdoc, creating lasting positive impressions in every interaction

• Resolve issues promptly and effectively while demonstrating platform value

• Maintain accurate records of all interactions across communication channels

• Identify opportunities to streamline provider interactions and improve their overall experience

Requirements:

• Customer service experience, preferably in healthcare or technology

• Excellent verbal and written communication and interpersonal skills

• Strong problem-solving abilities and adaptability in a fast-paced environment

• Exceptional organizational skills and attention to detail

• Genuine dedication to delivering outstanding customer experiences

Why It Stands Out:

• 100% paid employee health benefits — medical, dental, and vision

• 401(k) with employer-funded match

• Competitive PTO + sabbatical leave for employees with 5+ years of service

• Competitive paid parental leave + fertility and family planning reimbursement

• Cell phone reimbursement + corporate wellness program with Wellhub

• Certified Great Place to Work with a vibrant, collaborative team culture

Key Details:

Salary: $21 – $26/hour

Location: Remote (U.S.)

→ Apply for Customer Experience Specialist at Zocdoc

2. Chat Support Associate — Vetcove

Vetcove is modernizing the $50B+ animal health industry — and more than 25,000 veterinary hospitals across all 50 states rely on their platform every single day. Backed by Y Combinator and top venture investors, Vetcove is growing fast and looking for a passionate Chat Support Associate to help veterinary professionals get the most out of their platform. If you love animals, technology, and helping people, this one is hard to beat.

What You'll Do:

• Respond to user inquiries via live chat, email, and phone in a timely, effective manner

• Troubleshoot issues quickly and explain solutions in a clear, digestible way

• Handle daily and weekly admin responsibilities including account management, item reviews, and credit approvals

• Work cross-functionally with engineering, partner, and corporate teams on feature requests and platform enhancements

• Help develop and expand processes to continuously streamline support workflows

• Partner with vendor and industry partners to streamline communication between systems

Requirements:

• 1+ year of customer-facing work experience

• Associate's or Bachelor's degree

• Excellent written and verbal communication skills

• Experience in chat support preferred (Intercom or similar platforms a plus)

• Ability to adapt quickly and manage multiple responsibilities simultaneously

• Tech/startup experience a plus but not required

Why It Stands Out:

• Broad salary range ($50K–$80K) + bonus + equity in a Y Combinator-backed startup

• 100% remote within the U.S. with full medical, dental, and vision insurance

• Automatic 401(k) contribution + open vacation policy

• At-home office setup provided + monthly team events

• Bi-annual company retreats + employee referral program

• Equity stake in a fast-growing company changing veterinary care

Key Details:

Salary: $50,000 – $80,000/year + bonus + equity + benefits

Location: Remote (U.S.)

→ Apply for Chat Support Associate at Vetcove

3. Benefits & Billing Coordinator (Temporary) — Spring Health

Spring Health is on a mission to eliminate every barrier to mental health — and they're doing it at scale, serving 10 million people through partnerships with 450+ companies including Microsoft, Target, and Delta Airlines. Valued at $3.3 billion, Spring Health is one of the most impactful mental health platforms in the world. As a Benefits & Billing Coordinator, you'll be the frontline engine of the member experience — helping people access the mental health care they need through benefits education, billing support, and compassionate service.

What You'll Do:

• Manage a high volume of inbound calls and emails daily as the primary point of contact for members

• Help members navigate benefits, insurance verification, billing disputes, and platform questions

• Act as a first-line troubleshooter for payment processing and platform navigation issues

• Communicate sensitive health and financial information with high emotional intelligence

• De-escalate stressful situations through active listening and solution-focused support

• Identify trends in member concerns to continuously improve processes

• Maintain strict HIPAA compliance in every interaction

Requirements:

• 1+ year of customer service experience, preferably in a high-volume contact center

• 1+ year of experience in member benefits (eligibility, verification) and/or billing (disputes, payment processing, claims)

• Strong empathetic listening skills and ability to maintain composure under pressure

• Ability to work 1 weekend per month and at least 4 holidays per year

• Experience with Jira, Zendesk, or similar ticketing systems preferred

• Healthcare or health tech experience strongly preferred

Why It Stands Out:

• Competitive pay ($25.13–$29.49/hour) at a $3.3 billion mental health platform

• Temporary role with opportunity to extend or convert to full-time based on performance

• Work for a company trusted by Microsoft, Target, Delta Airlines, and 450+ others

• Multiple shift options available between 9 AM and 8 PM ET

• Mission-driven environment focused on making mental healthcare accessible to everyone

• Gain valuable experience in mental health benefits and billing at a market-leading platform

Key Details:

Salary: $25.13 – $29.49/hour

Shifts: Multiple available between 9:00 AM – 8:00 PM ET

Location: Remote (U.S.)

→ Apply for Benefits & Billing Coordinator at Spring Health

Your Nonclinical Healthcare Career Is Waiting

Whether you're passionate about patient empowerment, animal health, or mental wellness, these three remote roles prove that you can make a meaningful impact in healthcare without a clinical credential. Competitive pay, strong benefits, and the flexibility to work from home — all three boxes checked.

Want more nonclinical remote healthcare opportunities delivered to your inbox every week? Subscribe to Home Based Haven job newsletter and stay one step ahead.