6/25/25 Remote Jobs Hiring Now

Member Support Rep at Calibrate

Calibrate, a fast-growing company on a mission to change the way the world treats weight, is seeking a member-centric Support Representative. This is a fantastic opportunity to join a leading telehealth company, provide exceptional care to valued members, and be part of a team that is defining a new category in metabolic health.

Your day-to-day responsibilities will include:

• Managing a high volume of inbound member phone calls in a caring and professional manner.

• Responding to member inquiries across various channels, including asynchronous messaging and live chat.

• Acting as a brand ambassador by building rapport, identifying member needs, and providing accurate solutions.

• De-escalating situations with dissatisfied members by offering empathetic assistance and support.

• Thoroughly documenting all member interactions and making outbound calls to members, labs, and pharmacies as needed.

This remote healthcare job is perfect for a self-starting and adaptable individual with a passion for helping people. The ideal candidate brings:

• A high school degree or equivalent.

• Previous experience in hospitality, member services, or customer support, ideally within a startup environment.

• Strong verbal and written communication skills, with a patient, personable, and kind approach.

• The ability to learn quickly and comfort using various applications like Microsoft Office, Gmail, Google Drive, and Slack.

• Excellent time management, problem-solving, and active listening skills.

• A positive attitude and the ability to work effectively both independently and as part of a remote team.

Key Details

• Position: Full-Time, Remote-First (work from any state).

• Schedule: The shift for this role is 9:30 AM – 6:00 PM EST, Monday through Friday.

• Compensation: The hourly pay rate for this role is $18.00 - $20.00.

• Excellent Benefits: Calibrate offers a comprehensive benefits package, including medical/dental/vision insurance, generous paid time off, a complimentary Peloton and Headspace membership, and competitive paid parental leave.

Customer Service Advocate at UHC

UnitedHealthcare is seeking dedicated and compassionate individuals to join its team as Customer Service Representatives. No prior healthcare experience is needed—if you have a passion for helping people, UnitedHealthcare will provide you with world-class paid training to build a successful career. This is a fantastic entry-level remote job where you can join a global leader in healthcare, enjoy the flexibility of working from home, and help millions of people navigate their health benefits. As a Customer Service Representative, you will be a trusted advocate for members, helping them understand and make the most of their health plans.

Your day-to-day responsibilities will include:

• Answering a high volume of inbound calls (50-70 per day) from members with questions about their benefits, eligibility, and claims.

• Guiding and educating customers on their health plan options to help them choose the best coverage for their needs.

• Assisting members by contacting doctor's offices on their behalf to help with appointment scheduling.

• Helping customers learn to use UnitedHealthcare's digital tools and platforms to become more confident and independent users.

• Researching complex issues and navigating multiple computer systems to provide accurate, first-call resolutions.

This remote customer service job is perfect for a self-motivated and empathetic individual with strong communication skills. The ideal candidate brings:

• A High School Diploma/GED or equivalent work experience.

• At least 1+ year of experience in a customer service role.

• Proficiency with Windows PC applications and the ability to learn new and complex computer systems.

• Strong multitasking skills and attention to detail in a fast-paced environment.

• The ability to work independently in a remote setting while maintaining high productivity.

• Preferred qualifications include: experience in healthcare, insurance, or social work.

Key Details

• Position: Full-Time, Fully Remote (Telecommute from anywhere in the U.S.).

• Paid Training: You will receive 7 weeks of paid virtual training from home. The training schedule is 8:00 AM – 4:30 PM CST, Monday–Friday, and 100% attendance is required.

• Work Schedule: After training, you must be flexible to work any 8-hour shift within the core business hours of 10:30 AM – 7:00 PM CST, Monday–Friday. Occasional overtime and weekends may be required based on business needs.

• Compensation: The hourly pay for this role ranges from $17.74 to $31.63, depending on factors like location, experience, and education.

Customer Service Advocate at UHC

Conduent, a global leader in delivering mission-critical services for Fortune 100 companies and governments, is looking for a Remote Quality Assurance Associate to join its team. This is a fantastic work-from-home opportunity to apply your analytical skills and play a crucial role in maintaining high standards of quality and compliance. As a Quality Assurance Associate, you will be responsible for ensuring operational excellence by performing internal audit reviews. You will analyze performance, identify areas for improvement, and partner with various teams to enhance the effective delivery of services.

Your day-to-day responsibilities will include:

• Analyzing work produced by internal teams to identify and correct errors.

• Monitoring transactions to ensure they comply with established performance standards.

• Detecting, analyzing, and reporting on any potentially fraudulent activities.

• Developing and implementing key process improvements to increase efficiency and quality.

• Collaborating with team members and leadership to address identified opportunities and ensure high-quality service.

This remote QA job is perfect for a highly organized and analytical individual with a background in the insurance industry. The ideal candidate brings:

• A high school diploma or GED equivalent.

• Experience working with Medicaid or Insurance is required.

• Quality Assurance experience within the Medicaid or Insurance field is highly preferred.

• Proficiency in the Microsoft Office Suite, including Access, Excel, Outlook, and Word.

• Exceptional attention to detail and strong time management abilities.

• Excellent communication skills and the ability to handle multiple tasks simultaneously.

Key Details:

• Position: Full-Time, Fully Remote (US Only).

• Schedule: The work schedule is 8:00 AM – 5:00 PM MST, Monday through Friday.

• Compensation: The pay for this role is $17.00 per hour, plus benefits.

Program Success Associate at Hims & Hers

Hims & Hers, the leading health and wellness platform, is seeking a Program Success Associate to join its Care Team.

This is a fantastic opportunity to join a fast-growing, public company and move beyond traditional customer support into a role focused on process improvement and internal operations. If you are a self-starter who excels at streamlining workflows, you can help shape the future of accessible, personalized healthcare.

As a Program Success Associate, you will be a subject matter expert dedicated to supporting the internal Care Team of medical providers. Your primary mission is not to handle external customer tickets, but to improve the processes and tools that allow the Care Team to deliver high-quality, efficient work.

Your day-to-day responsibilities will include:

• Assisting medical providers by answering their questions and resolving technical issues related to the platform.

• Collaborating with Operations, Product, and Medical Affairs teams to address provider issues and streamline processes.

• Managing provider-facing content, including creating training materials and updating resource hubs.

• Identifying trends and common issues that impact providers and proposing long-term, scalable solutions.

• Developing and promoting new processes to facilitate more efficient work for the Care Team and other departments.

This remote healthcare operations job is perfect for a highly organized and tech-savvy individual with a knack for process improvement. The ideal candidate brings:

• 2+ years of experience in customer support, community management, or a related operations role.

• Exceptional communication skills, both written and verbal.

• A self-starter attitude with the ability to work independently and manage multiple projects in a fast-paced environment.

• The ability to learn new technology and platforms quickly.

• Tremendous attention to detail and a humble, partnership-oriented mindset.

Key Details:

• Position: Full-Time, Remote

• Benefits: Hims & Hers offers a competitive benefits package, including:

  • Competitive salary and equity compensation

  • Unlimited PTO and quarterly mental health days

  • Comprehensive health, dental, and vision insurance

  • Paid parental leave

  • An Employee Stock Purchase Program (ESPP)

  • A 401k with employer matching