7/24 Job Leads: Support Roles in Healthcare & Fintech Hiring Now!

Oncology Customer Support at Labcorp

Labcorp, a global leader in life sciences, is seeking a dedicated Oncology Customer Service Support Representative to join its fast-paced, fully remote team. If you have a background in healthcare and thrive in a high-volume environment, this could be the perfect career-building opportunity for you. As an Oncology Customer Service Support Representative, you are the first point of contact for individuals needing to understand their health insurance, costs, and payment options.Your day-to-day will involve:

• High-Volume Patient and Client Support: You will manage a high volume of inbound calls (averaging around 75 per day), answering billing questions and providing clear, concise information about complex topics.

• Insurance and Billing Expertise: A key part of your role will be interpreting insurance Explanation of Benefits (EOBs), helping patients understand their financial responsibilities, and processing credit card payments over the phone.

• Problem-Solving and Collaboration: You will research patient accounts, collaborate with other departments to resolve reimbursement issues, and accurately document all conversations and actions in the billing system.

• Compliance and Confidentiality: You will be responsible for maintaining strict patient confidentiality, adhering to all HIPAA guidelines and regulations in every interaction.

Labcorp is looking for a courteous and compassionate individual who can handle a high volume of work with accuracy and professionalism. Strong preference will be given to candidates with a background in healthcare.

Key Qualifications:

• Experience: You need either an Associate's degree with 1+ year of relevant experience or a High School diploma with 3+ years of experience. Prior experience in professional medical billing and collections is strongly preferred.

• Skills: You must be proficient with MS Office and have the ability to navigate multiple computer systems simultaneously. Knowledge of Medicare/Medicaid billing, CPT/ICD10 codes, and experience with XIFIN or a Laboratory Information System (LIS) are highly desired.

• Bilingual: Being bilingual in English and Spanish is a strong plus.

This is more than just a customer service job; it's a chance to be part of a team that helps solve some of the world's biggest health challenges.

• Compensation: The pay range for this role is $15.50 - $19.00 per hour.

• Schedule: This full-time position offers several shift options to fit your time zone, including 10:30 am – 7:00 pm EST.

• Application Deadline: The application window for this opportunity closes on July 25, 2025.

Customer Service Rep at Garner

Garner, one of the fastest-growing companies in the health tech space and a USA Today Top Workplace for 2025, is seeking a meticulous and empathetic Associate to join its member-facing team. As a Member Support Associate, you will be a key part of delivering on Garner's mission. You will be the first point of contact for members, empowering them to access the best care at the lowest possible cost. Your day-to-day will involve:

• Multi-Channel Member Guidance: You will deliver exceptional support via phone, chat, and email, educating members on how to maximize their healthcare benefits.

• Navigating Complex Care: You will steer members toward the highest-quality care available to them and handle complex, sensitive conversations with patience and professionalism.

• Problem De-escalation: A key function will be de-escalating situations where members are experiencing friction with their benefits, ensuring a positive and supportive experience.

• Cross-Functional Collaboration: You will work with other departments to resolve issues and act as a crucial feedback loop, escalating insights from member interactions to internal teams.

• Compliance and Security: You will be responsible for protecting member privacy and maintaining compliance with HIPAA and data security protocols in every interaction.

Garner is looking for a proactive and curious problem-solver who is open to feedback and can adapt quickly to change. This role is ideal for someone with a passion for transforming the healthcare economy.

Key Qualifications:

• Experience: You must have a minimum of 2 years of call center or customer service experience. Previous healthcare experience is preferred.

• Skills: You need clear and confident verbal and written communication skills, meticulous attention to detail, and technical proficiency with customer service platforms like Zendesk.

• Schedule: This position requires availability to work Monday through Friday, 10:00 AM to 7:00 PM Pacific Time.

Joining Garner means becoming part of an award-winning culture designed to cultivate teamwork, autonomy, and exceptional individual growth.

• Compensation: The base pay for this position is a competitive $22 per hour. A $0.50 per hour pay bump is available for bilingual (English/Spanish) candidates.

• Benefits: In addition to base pay, this role is eligible for Garner's equity incentive program and a competitive benefits plan.

Healthcare Billing Customer Service at Amazon One Medical

Amazon One Medical, a company dedicated to making healthcare more accessible and less complicated, is looking for a Centralized Support Specialist II with a focus on Billing to join its innovative, patient-focused team. In this remote role, you will play a crucial part in ensuring patient satisfaction by providing clear, empathetic support for all financial matters. As a Billing Specialist, you are the first point of contact for One Medical members with questions about their bills, insurance, and payments.Your day-to-day will involve:

• Expert Patient Support: You will handle a high volume of inbound patient phone calls and messages, addressing complex billing questions, explaining insurance benefits, and de-escalating issues with empathy and accuracy.

• Billing and Claims Investigation: A key part of your role will be investigating claims to ensure they were processed correctly, reviewing patient and insurance balances for accuracy, and coordinating with internal teams to resolve discrepancies.

• Proactive Financial Assistance: You will proactively reach out to patients with open balances to discuss payment options and educate them on their financial responsibilities, empowering them to manage their healthcare costs.

• System Mastery: You will become proficient in One Medical's technology suite, including their Electronic Medical Record (EHR) system, to document all interactions and efficiently resolve patient needs.

One Medical is seeking a candidate with a strong background in customer service and medical billing who can thrive in a collaborative, fast-paced environment.

Key Qualifications:

• Experience: You must have 2+ years of customer service experience in a call center environment and 1+ years of experience with medical billing, insurance claims, or the healthcare revenue cycle.

• Skills: Proficiency with the Microsoft Office Suite and experience using EHR or CRM systems are required. You should have a strong understanding of HIPAA compliance.

• Abilities: Excellent problem-solving and documentation skills are essential, along with the ability to type 45+ WPM while maintaining accuracy.

• Preferred: Being bilingual in Spanish is a preferred qualification.

The listed base pay for this position ranges from $31,200 to $50,000 per year, with the final salary dependent on your geographic market, skills, and experience.

User Care Advisor at Rain

Rain, the fastest-growing earned wage access (EWA) fintech in the U.S., is seeking a dedicated individual to join their Customer Service team. Backed by top-tier investors and fresh off a major Series B funding round, Rain is in a stage of hypergrowth and looking for exceptional talent to support its mission.This is a fantastic opportunity to join a company that is revolutionizing how employees access their pay. In this role, you can choose to work fully remotely or from their downtown Nashville office.This role is a unique blend of customer support, technical troubleshooting, and financial guidance. Your day-to-day will involve:

• Multi-Channel Customer Communication: You will interact with customers via phone, email, SMS, and live chat (using platforms like Zendesk and Intercom), providing knowledgeable answers about the product and its availability.

• Technical Problem-Solving: A crucial part of your role will be working directly with the engineering team to troubleshoot app bugs and other technical problems, acting as a vital link between the user and the developers.

• Financial Wellness Guidance: You will be trained to provide well-researched financial advice, helping to educate and assist customers in a fast and friendly manner.

• Cross-Functional Collaboration: You will work with various internal departments to meet customer needs, ensuring a seamless and positive experience from start to finish.

Rain is looking for an individual with excellent communication skills and a willingness to learn and grow in a dynamic startup environment.

Key Qualifications:

• Experience: You should have 1-2 years of customer service experience. Previous experience in a Fintech or HR Tech software company is preferred.

• Skills: You need excellent phone etiquette and strong verbal, written, and interpersonal skills. Experience with tools like Zendesk or Intercom is a plus.

• Language: Conversational level Spanish is a preferred qualification.

• Mindset: You must be able to multitask, organize, and prioritize work effectively in a high-paced environment.

The listed pay range for this position is $18.50 - $19.50 per hour.