8/25/25 Leads: Remote Medical Billing & Nontechnical Tech Jobs Hiring Now!

WFH Customer Support Roles Currently Hiring

DAILY LEADS

8/25/20255 min read

a woman sitting at a table using a laptop computer
a woman sitting at a table using a laptop computer
Billing Specialist at Vituity

Vituity, a physician-led organization serving 9 million patients a year, is seeking a skilled Billing Specialist to join its remote Revenue Cycle Management (RCM) team. In this vital role, you will be on the front lines of the billing operations, ensuring the accuracy and efficiency of the revenue cycle. If you have experience in healthcare billing and thrive in an environment where you can work autonomously while still being part of a supportive community, this is the perfect opportunity for you. As a Billing Specialist, you are a crucial part of Vituity's mission to improve lives. You will be responsible for a variety of tasks that ensure the smooth processing of claims and the financial health of the organization. This role requires a blend of analytical skills, attention to detail, and deep knowledge of the billing process. Your day-to-day will involve:

  • Insurance Verification and Classification: A key part of your role will be to verify insurance coverage, research eligibility, and identify the correct payer and financial class for each account.

  • Root Cause Analysis: You will analyze pre-submission errors, electronic rejections, and denials to identify the root cause of issues, making recommendations and communicating trends to the leadership team.

  • Claims and Exception Processing: You will process billing exceptions, denials related to eligibility, and returned mail, making the appropriate updates to accounts to ensure timely resolution.

  • Documentation and Reporting: You will be responsible for retrieving missing documentation, processing various billing-related reports, and ensuring all actions are accurately logged in the billing system.

Vituity is looking for a candidate who can read and interpret an Explanation of Benefits (EOB), analyze billing data, and communicate trends effectively.

Key Qualifications:

  • Experience: You must have one or more years of experience in billing operations. Prior experience in the healthcare industry is preferred.

  • Skills: You need knowledge of payer financial classifications, the ability to problem-solve complex challenges, and a basic understanding of Microsoft Office applications.

  • Mindset: The ideal candidate can prioritize their workflow, work autonomously, and complete duties with a high degree of accuracy and attention to detail.

The listed pay for this role is $17.12 per hour.

Customer Care Advocate at EverCommerce

EverCommerce, a leading service commerce platform, is looking for a dedicated Customer Care Advocate to join its team, focusing specifically on its SalonBiz Software. This is your chance to support the vibrant salon and spa industry, helping business owners thrive.

This is a 100% remote position where you can work from anywhere in the United States or Canada. In this role, you will be a crucial part of the team, ensuring SalonBiz customers have everything they need to be successful. If you are a confident, adaptable self-starter who is energized by a fast-paced environment, this is the perfect opportunity for you. As a Customer Care Advocate, you will be the first point of contact for SalonBiz customers, providing an outstanding experience and resolving issues with precision and empathy. This role is a unique blend of customer service, technical support, and software training. Your day-to-day will involve:

  • Multi-Channel Customer Support: You will handle a variety of customer inquiries, taking calls, emails, and text requests to answer questions and resolve issues in a timely manner.

  • Technical Assistance and Training: A key part of your role will be providing technical support, including application installs specific to SalonBiz. You will also conduct software training for customers to help them master the product.

  • Problem-Solving and Retention: You will use your critical thinking skills to dig into complex issues, offer creative solutions, and ultimately reduce customer cancellations by ensuring a positive experience.

  • Cross-Functional Collaboration: You will work closely with your team and other departments to ensure customers have all the resources and support they need to succeed with the software.

EverCommerce is looking for a friendly, professional, and committed individual who can build long-term relationships with customers.

Key Qualifications:

  • Experience: You must have a minimum of one year of related work experience in a similar role, with some call center or technical software experience.

  • Skills: You need strong writing and phone skills, the ability to multitask effectively, and a willingness to problem-solve.

  • Mindset: The ideal candidate is a team player who performs well independently and thrives in an empowered, fast-paced environment. Experience using the SalonBiz software in a salon is a significant plus.

The listed pay for this role is $18 per hour.

Early Engagement Specialist at Housecall Pro

Housecall Pro, a leading company dedicated to making a difference for home service professionals, is seeking a Specialist, Early Engagement to join its dynamic and supportive team. This is your chance to be part of a mission-driven organization that is all about the "Pro," helping them streamline their operations and scale their businesses. In this remote role, you will play a crucial part in the customer journey, ensuring newly enrolled customers get on the right track to success from day one. As a Specialist, Early Engagement, you are the first point of contact for customers as they begin to implement the Housecall Pro product. Your primary mission is to proactively drive early engagement, deliver a fantastic customer experience, and maximize customer retention. This role requires a blend of coaching, problem-solving, and a high volume of outreach. Your day-to-day will involve:

  • High-Volume Proactive Outreach: You will be responsible for making 70+ outbound dials per day or maintaining 5+ hours of talk time to connect with new customers and set them up for success.

  • Customer Onboarding and Coaching: A key part of your role will be to listen to and understand customer needs, coach them on the basics of the product, and provide them with clear next steps in their onboarding process.

  • Problem-Solving and Retention: You will handle objections, find creative solutions, and resell the value of the product to ensure customers are confident and engaged.

  • Risk Identification and Escalation: You will be responsible for quickly identifying high-risk accounts and escalating them to the appropriate resolution paths as needed.

Key Qualifications:

  • Experience: You must have 1+ years of experience in a full-time, client-facing onboarding or support role.

  • Education: A High School diploma or equivalent is required; a Bachelor's degree is a plus.

  • Outbound Skills: While not required, 6+ months of outbound sales or prospecting experience is a significant plus.

  • Communication Prowess: You need excellent English reading, writing, and verbal communication skills to effectively guide and support customers.

The listed pay for this role is $26.65-$28.21 per hour.

Customer Service Rep at Beyond Finance

Beyond Finance, a forward-thinking fintech company, is seeking a Customer Service Representative to join its rapidly growing and mission-driven team. In this fully remote role, you will be the caring voice of Beyond Finance, guiding clients from enrollment through to graduation of their financial hardship programs. If you have a "second-to-none" work ethic and are looking for a role where you can make a profound, positive impact, this is the perfect opportunity for you. As a Customer Service Representative, you are the primary point of contact for clients, delivering a "white glove" service standard that is critical to their success. This role requires a unique blend of empathy, critical thinking, and a people-focused approach. Following a comprehensive four-week training program, your day-to-day will involve:

  • High-Volume Client Support: You will manage a high volume of inbound and outbound client phone calls, responding to requests, anticipating unstated needs, and educating clients on their financial programs in a remote call center environment.

  • First-Call Resolution: A key part of your role will be to proactively identify, analyze, and resolve client issues using active listening and critical thinking, aiming to solve problems on the very first call.

  • Cross-Functional Collaboration: You will develop and maintain positive client relations and work with other departments to ensure all requests and questions are handled in a timely and appropriate manner.

  • Technical Navigation and Documentation: You will be responsible for operating and navigating multiple computer programs and systems simultaneously, researching information and meticulously documenting all client interactions in the CRM database.

Key Qualifications:

  • Experience: A minimum of 1 year of call center experience is required, with a preference for experience in a high-volume setting.

  • Skills: You must have strong computer technical skills, excellent communication abilities (written, verbal, and listening), and effective time management and organizational skills.

  • Mindset: The ideal candidate has a people-focused, solution-oriented mindset and can operate with understanding, empathy, and patience.

  • Bilingual: Being bilingual in Spanish is a preferred but not required qualification.

The listed pay for this role is $19-$20 per hour.