8/27 Leads: 5 WFH Nonclinical Healthcare Jobs Hiring Now!!

Customer Service Rep at Garner

Garner, one of the fastest-growing companies in the health tech space and a USA Today Top Workplace for 2025, is seeking a meticulous and empathetic Contract Customer Service Representative for a 4-month contract. This is a fantastic opportunity to join a revolutionary company that is reshaping the healthcare economy. This fully remote role places you on the front lines, acting as a trusted guide for members navigating their healthcare benefits. If you thrive in an evolving startup environment and are committed to delivering exceptional service, this could be the perfect short-term role for you.

As a Contract Customer Service Representative, you will be a key part of delivering on Garner's mission. You will be the first point of contact for members, empowering them to access the best care at the lowest possible cost. This role requires a unique blend of professionalism, empathy, and a strong attention to detail. Your day-to-day will involve:

• Multi-Channel Member Guidance: You will deliver exceptional support via phone, chat, and email, educating members on how to maximize their healthcare benefits.

• Navigating Complex Care: You will steer members toward the highest-quality care available to them and handle complex, sensitive conversations with patience and professionalism.

• Problem De-escalation: A key function will be de-escalating situations where members are experiencing friction with their benefits, ensuring a positive and supportive experience.

• Compliance and Security: You will be responsible for protecting member privacy and maintaining compliance with HIPAA and data security protocols in every interaction.

Garner is looking for a proactive and curious problem-solver who is open to feedback and can adapt quickly to change. This role is ideal for someone with a passion for transforming the healthcare economy.

Key Qualifications:

• Experience: You must have a minimum of 2 years of call center or customer service experience. Previous healthcare experience is preferred.

• Skills: You need clear and confident verbal and written communication skills, meticulous attention to detail, and technical proficiency with customer service platforms like Zendesk.

• Schedule: This position requires availability for shifts scheduled between 8 AM and 10 PM Eastern Time (ET).

This is more than just a contract role; it's a chance to join an award-winning culture designed to cultivate teamwork, autonomy, and exceptional individual growth.

The listed pay for this contract position is $22 per hour.

Bilingual (English/Spanish) Customer Service Rep at Garner

Garner, one of the fastest-growing companies in the health tech space and a USA Today Top Workplace for 2025, is seeking a meticulous and empathetic Bilingual Contract Customer Service Representative for a 4-month contract. If you thrive in an evolving startup environment and are committed to delivering exceptional service, this could be the perfect short-term role for you.

As a Bilingual Contract Customer Service Representative, you will be a key part of delivering on Garner's mission. You will be the first point of contact for members, empowering them to access the best care at the lowest possible cost in their preferred language. This role requires a unique blend of professionalism, empathy, and a strong attention to detail. Your day-to-day will involve:

• Bilingual Member Guidance: You will deliver exceptional support in both English and Spanish via phone, chat, and email, educating members on how to maximize their healthcare benefits.

• Navigating Complex Care: You will steer members toward the highest-quality care available to them and handle complex, sensitive conversations with patience and professionalism.

• Problem De-escalation: A key function will be de-escalating situations where members are experiencing friction with their benefits, ensuring a positive and supportive experience.

• Compliance and Security: You will be responsible for protecting member privacy and maintaining compliance with HIPAA and data security protocols in every interaction.

Key Qualifications:

• Language: You must be fluent in both English and Spanish.

• Experience: You must have a minimum of 2 years of call center or customer service experience. Previous healthcare experience is preferred.

• Skills: You need clear and confident verbal and written communication skills, meticulous attention to detail, and technical proficiency with customer service platforms like Zendesk.

• Schedule: This position requires availability for shifts scheduled between 8 AM and 10 PM Eastern Time (ET).

This is more than just a contract role; it's a chance to join an award-winning culture designed to cultivate teamwork, autonomy, and exceptional individual growth.

The listed pay for this contract position is $22.50 per hour.

Customer Support Rep at Labcorp

Labcorp, a global leader in life sciences, is seeking a customer-focused individual to join its Patient Billing Customer Service department. This fully remote, work-from-home position is a fantastic opportunity to join an empowered and valued team within the Revenue Cycle Management division. If you are looking for a career where learning is valued and the lives you touch provide a higher sense of purpose, this is the perfect role for you. As a key member of the Patient Billing Customer Service team, you will be on the front lines, helping to deliver an exemplary customer experience. This is a fast-paced, high-volume role where you will be the first point of contact for patients with billing questions. Your day-to-day will involve:

• High-Volume Inbound Call Management: You will be responsible for answering 80+ inbound calls per day from patients, doctor's offices, and insurance carriers.

• Expert Problem-Solving: A key part of your role will be to routinely utilize multiple resources and computer applications to investigate and resolve patient inquiries while on the phone.

• Financial Assistance: You will assist patients with their outstanding balances by initiating payment plans and providing clear, helpful information.

• Meeting Performance Goals: You will be expected to maintain performance goals in a structured environment, becoming proficient with all processes after completing a comprehensive training program.

Labcorp is looking for a candidate with a strong attention to detail who can perform successfully in a team environment while also managing tasks independently.

Key Qualifications:

• Experience: A minimum of 1+ year of work experience is required. Previous work in medical billing, customer service, insurance claims, or a high-volume call center environment is strongly preferred.

• Skills: You need excellent communication and organization skills, the ability to learn quickly, and proficiency in navigating multiple computer screens and applications simultaneously.

• Mindset: The ideal candidate thrives in a fast-paced environment and has a passion for helping people and finding solutions.

The listed pay range for this role is $15.25-$16 per hour.

Clinical Concierge Agent at Allara

Allara, one of the fastest-growing women's health platforms in the US, is seeking a Clinical Concierge Agent to join its innovative and dedicated remote team. This is your chance to be part of a mission-driven company that is closing long-overlooked gaps in healthcare for women with hormonal conditions. As a Clinical Concierge Agent, you are the central point of communication and coordination for Allara's multidisciplinary care teams. This role requires a unique blend of back-office administrative skill and front-line patient support. Your day-to-day will involve:

• Clinical Administrative Support: You will be responsible for ensuring that lab orders, prescription refills, and pre-authorizations are fulfilled accurately and promptly. You will also manage faxes, medical documentation, and patient forms in compliance with all healthcare regulations.

• Patient-Centric Communication: A key part of your role will be providing empathetic, high-quality support to patients via phone, email, and in-app messaging, assisting with scheduling, telehealth services, and general inquiries about their care.

• Provider and Patient Coordination: You will act as a crucial link, relaying provider updates and care recommendations to patients with compassion and professionalism, ensuring accuracy in all communications.

• Workflow Management: You will stay informed about Allara’s clinical workflows and processes to provide seamless support and ensure all medical actions are processed efficiently.

Allara is looking for a skilled communicator and problem-solver with exceptional attention to detail and a passion for delivering high-quality service.

Key Qualifications:

• Experience: You must have 1.5+ years of experience in a support role, such as medical reception, patient coordination, or telehealth support.

• Schedule: This role requires 30-40 hours per week, including availability to work one weekend day each week (5-6 hours).

• Skills: You need strong verbal and written communication skills, the ability to problem-solve creatively, and strong technical skills to navigate multiple systems.

• Preferred Experience: Previous medical reception experience and familiarity with Electronic Health Records (EHR) systems are preferred.

This listed pay for this contract role is $20 per hour.

Part-time Care Admin Specialist at Charlie Health

Are you a detail-oriented administrative professional with a passion for supporting a mission that truly matters? Charlie Health, a rapidly growing organization dedicated to connecting people with life-saving behavioral health treatment, is seeking a Care Admin Specialist to join its passionate and forward-thinking team. In this fully remote role, you will play a crucial part in the operational success of the organization, ensuring the data processes that support our clinical teams are accurate and efficient. If you are inspired by the opportunity to drive lasting change and impact millions of lives, this is the perfect role for you.

As a Care Admin Specialist, you are a pivotal part of ensuring the accuracy, integrity, and efficiency of our data processes. Your work directly supports the admissions and clinical teams, enabling them to deliver exceptional care to clients from the comfort of their homes. This role requires a high degree of accuracy and the ability to manage critical patient data. Your day-to-day will involve:

• Data Review and Transfer: A core responsibility will be to accurately and efficiently review and transfer patient data between Salesforce and various medical records systems, ensuring all information is correct and complete.

• Administrative Support: You will provide essential administrative support to the admissions and clinical teams, helping to facilitate the seamless flow of information that is critical to patient care.

• Ensuring Data Integrity: Your meticulous attention to detail will be crucial in maintaining the integrity of our data, which is foundational to providing personalized and effective behavioral health treatment.

Charlie Health is looking for a professional who is energized by the opportunity to increase access to mental healthcare and is eager to take on the challenge of the current mental health crisis.

• Skills: The ideal candidate has strong data entry skills, a keen eye for detail, and the ability to manage and prioritize tasks effectively.

• Technical Acumen: Experience with Salesforce and other medical records systems is highly valuable for this role.

• Mindset: You are a forward-thinking and passionate individual who thrives in a collaborative environment and is inspired by the mission to provide life-saving solutions.

There unfortunately is no listed pay info for this role.