9/15/25 Job Leads: WFH Full-time, Temp & Global Roles Currently Hiring!

Member Service Agent 1 at Vida Health

A leading healthcare organization is looking for a Member Services Agent I to deliver high-quality support and personalized solutions to members. In this role, you’ll provide both inbound and outbound assistance—answering questions, explaining services, assisting with enrollment, and ensuring a seamless customer experience. Compassion, professionalism, and problem-solving skills are essential, as you’ll guide members through programs that support their health and wellness goals.

Key Responsibilities:

• Conduct outbound calls to educate members about Vida’s free health program and encourage enrollment.

• Handle inbound calls to perform assessments, answer service-related questions, and support app navigation.

• Deliver exceptional customer service with empathy and accuracy while promoting program offerings.

• Document all member interactions in accordance with HIPAA regulations.

• Troubleshoot and resolve member concerns, escalating complex issues as needed.

• Support training initiatives, process improvements, and team collaboration projects.

• Consistently meet inbound and outbound performance goals (KPIs).

Qualifications to Apply:

• High school diploma or equivalent (Associate’s or Bachelor’s preferred).

• 2–3 years of customer service or call center experience, ideally in healthcare.

• Strong verbal and written communication skills.

• Excellent active listening and problem-solving abilities.

• Experience using CRM and ticketing systems.

• Ability to thrive in a fast-paced, member-focused environment.

💰 Compensation: $21/hour

Temp Customer Service Specialist at Brooks

Brooks Running is hiring Temporary Runner Experience Specialists to deliver world-class customer support during the busy holiday season. In this role, you’ll connect with runners through calls, emails, chats, social media, and more—acting as both a problem solver and a brand ambassador. You’ll help with product knowledge, order management, and customer concerns while ensuring every runner interaction ends with a positive, “Run Happy” experience.

📅 Job Dates: October 13, 2025 – February 13, 2026
📍 Remote role (40 hours/week)
💰 Compensation: $18.79 – $20.10/hour (depending on location), $21.50/hour for Seattle HQ employees

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, social media, and text.

• Provide expert product knowledge and brand support across multiple channels.

• Manage orders: place, track, modify, and process returns.

• De-escalate customer concerns with empathy and find timely solutions.

• Gather and report data on recurring customer experience issues.

• Spot potential fraudulent transactions and escalate when needed.

• Collaborate with cross-functional teams to enhance the customer experience.

Qualifications to Apply:

• Availability to work 40 hours/week from Oct. 13, 2025 – Feb. 13, 2026.

• Associate’s degree OR 1+ year of customer service experience (contact center or running specialty a plus).

• Proficiency in Microsoft Word, Excel, Outlook, and social media platforms.

• Strong typing skills (60 WPM), spelling, and grammar accuracy.

• Excellent written and verbal communication; strong listening skills.

• Ability to multitask in a fast-paced environment while staying positive.

• Skilled at navigating multiple business systems and analyzing order details.

• Strong problem-solving, critical thinking, and decision-making abilities.

• Team player with excellent interpersonal skills and a customer-first mindset.

• Passion for running and alignment with Brooks’ brand values.

Temp Gateway Customer Care Specialist at Myriad Genetics

SneakPeek, a subsidiary of Myriad Genetics and a leader in early gender DNA testing, is hiring Customer Care Specialists for a temporary contract (up to 2 months). In this role, you’ll provide exceptional support to families using SneakPeek’s products by delivering professional, empathetic, and accurate service. This is a full-time, remote position with set weekday hours and occasional weekend or overtime availability.

📅 Contract Length: Up to 2 months
📍 Remote (U.S. based)
🕘 Schedule: Monday–Friday, 9:00 AM – 5:30 PM PT (with flexibility for weekends/overtime)

Key Responsibilities:

• Provide customer support via phone, chat, and email.

• Deliver accurate information using SOPs and knowledge resources.

• Meet service metrics for response times, throughput, and CSAT benchmarks.

• Build expertise in SneakPeek products to answer customer questions.

• Resolve concerns with empathy and a solutions-driven approach.

• Represent SneakPeek’s tone and values in all customer interactions.

Qualifications to Apply:

• 1+ year of customer service experience (high-volume support preferred).

• Experience using help desk platforms (Zendesk, Salesforce, Helpscout, etc.).

• Excellent verbal, written, and interpersonal communication skills.

• Strong technical proficiency (Word, Excel, web-based systems).

• Typing speed of 50+ WPM.

• Team player with a strong work ethic and customer-first attitude.

Preferred:

• Associate’s or Bachelor’s degree.

• 1+ year of virtual customer service experience.

• Familiarity with e-commerce platforms (Klaviyo, ShipStation, WooCommerce).

• Self-starter with entrepreneurial mindset.

They did not list a pay range for this role.

Global Company Currently Hiring various roles: Atlassian

Atlassian is a global software company known for building tools for team collaboration—products like Jira, Confluence, Bitbucket, Trello, and more. They support development teams, project managers, customer success, product design, and internal operations all over the world. Their mission is essentially to help teams “unleash their potential” by giving them better tools for communication, project tracking, and collaboration.

“Work From Anywhere / Distributed” Model

• Atlassian is “distributed-first” in many respects: they allow many employees to work remotely, from home, or outside of a traditional office setting, depending on the role.

• They use “pay zones” to define part of their compensation structure, which means salaries for remote employees are frequently adjusted based on geography / cost of living.

• On their job boards, they list many remote or flexible roles, with virtual interviews / onboarding for many positions.

Types of Remote Roles They Are Hiring For
Atlassian hires remotely in a broad mix of functions. Some of the remote roles you’ll often see include:

• Software Engineers (Frontend, Backend, Full Stack)

• Support Engineers / Technical Support roles

• Roles in Sales, Account Management, Strategic / Solution Sales Executives

• HR / People Ops / Business Partner roles

• Product, Design, Data / Analytics roles

Here are some real/estimated salary ranges at Atlassian for remote roles, to give you an idea:

Roles & Approximate Remote Salary / Pay Ranges*

Support Engineer:~$114,000/year average; ranges from ~ $90,000 up toward ~$180,000 at senior levels

Jira Administrator: ~$110,000/year average; the full range may go from ~$80,000 to ~$150,000 depending on experience and location.

Principal Software Engineer / Senior Full Stack / Engineering Leadership: Ranges in many cases around $170,000-$274,000+ depending on pay zone, seniority, and function.

HR / Senior Business Partner: Some remote HR business partner roles show salary ranges like ~$157,500 up to ~$246,750 depending on geographic zone