9/24/25 Job Leads: High Paying Customer Support Jobs Hiring Now!

Patient Support Specialist at Rula

Rula is a telehealth / mental health company aiming to increase access to high-quality care. Their mission is to break down barriers in mental health care so more people can get support when they need it. They are currently hiring a Patient Support Specialist to provide empathetic, thoughtful and high-quality support to their patients.

Role Overview

• Position: Patient Support Specialist

• Location: Remote (U.S.)

• Employment Type: Full-time

• Benefits package including health, parental leave, home office stipend, etc.

What You’ll Be Doing (Key Responsibilities)

• Handle complex and sensitive inquiries from patients via phone, email and/or message.

• Act as a liaison between patients and Rula’s clinical team to ensure issues are resolved timely and thoughtfully.

• Document and update internal workflows, processes, tickets, and escalations.

• Contribute to improvement efforts by flagging trends, suggesting process changes, improving patient experiences. Qualifications to Apply

• 2+ years of experience in patient advocacy or high-volume customer support, especially in sensitive healthcare/mental health settings.

• Strong communication skills (written & verbal), empathy, and ability to handle escalated or emotional conversations.

• Organizational skills, ability to manage multiple tasks and meet deadlines.

• Comfortable working remotely; familiarity with tools like Zendesk, Salesforce, or EHRs is a plus.

• Some listings note that applicants in Washington state will not be considered.

Qualifications to Apply

• 2+ years of experience in patient advocacy or high-volume customer support, especially in sensitive healthcare/mental health settings.

• Strong communication skills (written & verbal), empathy, and ability to handle escalated or emotional conversations.

• Organizational skills, ability to manage multiple tasks and meet deadlines.

• Comfortable working remotely; familiarity with tools like Zendesk, Salesforce, or EHRs is a plus.

• Some listings note that applicants in Washington state will not be considered.

The listed salary range for this role is $62,985-$70,400 per year.

Customer Support/Success Associate at CoinTracker

CoinTracker is a leading crypto portfolio tracking and tax reporting platform. Their mission is to simplify the complexity of managing cryptocurrency and blockchain data for individuals and businesses. They’re hiring a Customer Success representative to support users across the U.S. and Canada by helping them navigate CoinTracker’s tools, solve account issues, and ensure they get value from the platform.

Role Overview

• Location: Remote (U.S. & Canada)

• Position: Customer Success / Support

• Contract Type: Likely full-time or ongoing remote role (job details do not specify “contract” ended)

• Work in a cutting-edge fintech / crypto space—good exposure to blockchain, wallet integration, crypto tax tools.

• Opportunity to grow within a niche, rapidly evolving industry.

• Be part of a mission to simplify crypto accounting and compliance for users.

What You’ll Be Doing (Key Responsibilities)

• Serve as a primary point of contact for users via email, chat, possibly calls.

• Walk users through troubleshooting, onboarding, and product usage.

• Help resolve account or technical issues (wallet sync, reporting errors, data mismatches).

• Escalate bugs or feature requests to engineering when relevant.

• Document interactions, maintain knowledge base content (FAQs, support articles).

• Analyze support trends to feed insights back into product improvements.

Qualifications to Apply

• Experience in customer success, technical support, or account support roles.

• Strong communication skills (written & verbal) and empathy for customers.

• Comfort working remotely and across multiple time zones.

• Some technical literacy—especially familiarity or interest with finance, crypto, or data tools.

• Ability to manage multiple support tickets, prioritize effectively, and work independently.

The salary range listed for this role is $104,000-$130,000 per year.

Customer Support Specialist at Cherry

Cherry Technologies is hiring a Customer Support Specialist to work remotely and assist customers with their product/platform issues and inquiries. This role involves both reactive support and proactive client guidance to improve customer satisfaction and retention.

Role Overview

• Position: Customer Support Specialist

• Location: Remote

• Type: Full-time or ongoing support role (not explicitly contract)

• A chance to play a key role in shaping customer experience and feedback loops.

• Potential for growth within a technology-focused company.

What You’ll Be Doing (Key Responsibilities)

• Respond to customer inquiries via email, chat, and possibly calls.

• Troubleshoot issues with Cherry’s products or services.

• Provide clear, empathetic guidance and solutions to customers.

• Escalate technical problems or bugs to engineering teams.

• Document support cases, maintain a knowledge base (FAQs, help articles).

• Identify trends in support tickets and help propose product or process improvements.

Qualifications to Apply

• Previous experience in customer support or help desk roles.

• Excellent written and verbal communication skills.

• Ability to empathize with users and maintain composure during challenging interactions.

• Technical aptitude and willingness to learn platform specifics.

• Strong organizational skills, ability to multitask and meet deadlines.

• Comfort working independently in a remote environment.

The salary range listed for this role is $75,000 per year + $25,000 in commissions.