9/26/25: Remote Nonclinical Healthcare Jobs Hiring Now

Part-time Customer Support Rep at Hatch

Hatch is a wellness technology company creating products that help people of all ages sleep better. From smart sleep devices for kids to sound machines and sunrise alarm clocks for adults, Hatch combines hardware and software to improve rest and routines.

What You’ll Do

• Respond to a high volume of customer inquiries about everything from shipping to device functionality and technical troubleshooting

• Become an expert on Hatch’s suite of products (apps + hardware)

• Provide empathetic, clear, personalized support

• Investigate issues using internal tools and documentation

• Take ownership of cases end-to-end — gather information, propose solutions, and follow through

• Collaborate with engineering/product teams to track bugs and escalate issues

Who You Are

• Customer-obsessed: you enjoy turning frustrating experiences into positive ones

• Strong communicator: you can translate technical concepts into simple terms

• Problem solver: you own issues, know when to dig and when to ask for help

• Organized and efficient

• Adaptable and comfortable with change

• Self-starter: you thrive in remote environments

• Education & experience: 4-year degree or equivalent; bonus if you have 1–2 years in customer support or experience in a tech / high growth company

Perks + Why It’s a Good Fit

• Remote role, open to candidates across the U.S. & Canada

• Flexible schedule (some weekend, evening, and holiday availability required)

• Join a mission-driven company — Hatch is focused on improving sleep and wellness

• Work on innovative products, with cross-team collaboration

• Growing startup environment with opportunities to shape processes

There is no pay information listed for this role.

Billing Operations Specialist at Octave

Octave is a modern mental health company providing high-quality, affordable therapy and support. With a mission to make mental healthcare more accessible, Octave partners with major insurance providers and offers innovative services to individuals seeking care. They're currently hiring to fill their Billing Operations Specialist role.

What You’ll Do

• Handle a high volume of patient billing inquiries via phone, chat, and email

• Verify insurance benefits and communicate costs of care to patients

• Generate invoices, process payments, and submit insurance claims

• Collaborate with health plans to resolve billing issues

• Maintain accuracy across multiple systems and follow standard procedures

• Seek ways to streamline billing processes as Octave grows

Who You Are

• 2+ years of healthcare administration experience (billing, claims, insurance verification, etc.)

• Skilled communicator with strong customer service mindset

• Detail-oriented and comfortable handling sensitive information

• Proficient with Google Suite and MacBook systems

• Able to multitask and manage a high call/email volume

• Passionate about mental health and wellness

Perks + Why It’s a Good Fit

• Fully remote role with PST schedule (Mon–Fri, 7am–4pm PST; occasional weekends)

• Competitive pay: $23.51–$27.00/hour depending on state

• Benefits: medical, dental, vision, 401k, FSA/HSA, life insurance, disability, paid parental leave, and generous PTO

• Join a mission-driven company focused on transforming mental healthcare

• Values-driven culture emphasizing empathy, quality, and collaboration

The listed pay range for this role is $23.51-$27 per hour.

Benefits Verification Specialist at CVS

CVS Health is one of the largest healthcare companies in the U.S., dedicated to making healthcare more affordable, accessible, and effective. With over 300,000 employees, CVS combines pharmacy, health services, and insurance solutions to serve millions of patients nationwide. They're currently looking to hire for their Benefits Verification Specialist role.

What You’ll Do

• Verify insurance benefits and coverage for specialty pharmacy medications

• Contact insurance carriers, healthcare providers, and patients to confirm eligibility

• Accurately enter and maintain patient information in CVS systems

• Work with pharmacists, nurses, and care teams to ensure patients receive medications on time

• Handle inbound and outbound calls with professionalism and empathy

• Resolve billing or coverage issues to reduce delays in treatment

Who You Are

• 1+ years of healthcare, insurance, or customer service experience

• Knowledge of medical or pharmacy benefits strongly preferred

• Excellent communication and organizational skills

• Comfortable working with multiple systems and data entry

• Detail-oriented, reliable, and patient-focused

• High school diploma or GED required; some college a plus

Perks + Why It’s a Good Fit

• 100% remote — work from anywhere in the U.S.

• Competitive pay with performance-based opportunities

• Comprehensive benefits: medical, dental, vision, 401k, paid time off, and employee discounts

• Join a purpose-driven team improving patient care nationwide

• Growth opportunities within one of the largest healthcare employers

The listed pay range for this role is $17.00-$31.30 per hour.

Core Operations Specialist, Member Onboarding at Alma

Alma is on a mission to simplify access to high-quality, affordable mental health care by helping therapists accept insurance and offer in-network care. They provide tools and support to therapists so they can grow their practices and make care easier for patients. They're currently hiring to fill their Core Operations Specialist, Member Onboarding role.

What You’ll Do

• Lead onboarding and credentialing initiatives for new providers — set timelines, coordinate tasks, and ensure success

• Maintain and submit accurate provider rosters to payers; handle discrepancies and escalations

• Work with credentialing verification organizations (CVOs) and insurance payers for credentialing, re-credentialing, and enrollment

• Manage systems and workflows so providers can activate and begin serving clients without delays

• Act as liaison between the Member Onboarding & Operations team and cross-functional teams (Product, Legal, CX, Network Operations)

• Communicate with external partners and payers; resolve issues in provider onboarding/enrollment

• Create and maintain process documentation and standard operating procedures

• Proactively identify and troubleshoot barriers that could delay provider setup or claims

Who You Are

• 2–3 years of experience in operations, healthcare, or fast-paced environments

• Strong data skills — comfortable with Google Sheets or Excel; experience with visualization tools a plus

• Tech forward — familiarity with project management and support tools (Asana, Zendesk, etc.)

• Meticulous and detail-oriented, especially when handling sensitive partner or provider data

• Excellent written and verbal communication, able to translate complex topics for diverse audiences

• Self-driven, organized, and capable of managing projects independently

Perks + Why It’s a Good Fit

• Remote-first position open across contiguous U.S.

• Salary range: $75,000 – $90,000/year

• Benefits include health (medical, dental, vision), 401(k), monthly wellness or therapy stipends, home office & coworking space stipends

• Flexible PTO and 12 paid holidays plus an “Alma Give Back Day”

• Parental leave, EAP access, financial wellness perks, pet discounts, etc.

• Be part of a mission-driven team improving access to mental health care

The listed salary range for this role is $75,000-$90,000 per year.