9/9 Job Leads: 5 Remote Jobs Hiring Now

Customer Service Rep at Sharecare

Sharecare, a leader in digital health solutions, is hiring remote Customer Service Representatives (CSR) to support their mission of making healthcare more accessible and affordable. This role is perfect for professionals who enjoy helping others, solving problems, and providing top-notch customer support in a fast-paced environment.

As a Customer Service Representative at Sharecare, you’ll handle inbound calls and emails from members and healthcare providers, offering assistance with program benefits, account information, and general support. You’ll use computer systems to track communications, resolve issues, and ensure callers feel heard and valued.

Key Responsibilities

• Answer inbound calls and emails from members and providers with professionalism.

• Identify and resolve customer needs, escalating issues when necessary.

• Provide accurate information about Sharecare’s programs and services.

• Document communications and maintain accurate records in the system.

• Meet or exceed call center performance metrics while maintaining high-quality service.

• Educate callers on benefits and resources to maximize their health journey.

Qualifications

• High school diploma required; customer service experience preferred.

• Strong communication, multitasking, and problem-solving skills.

• Proficiency with Microsoft Word, Outlook, and internet navigation.

• Ability to thrive in a team environment and adapt to change quickly.

According to Glassdoor, the pay range for this role is $35k-$48k per year.

ROI Medical Records Specialist at Sharecare

Sharecare is also seeking skilled Release of Information Specialists to ensure patient privacy while providing accurate and timely access to medical records. In this role, you’ll process medical record requests, safeguard sensitive data, and deliver excellent customer service in compliance with HIPAA regulations.

This position is ideal for professionals with medical records or healthcare administration experience who thrive in a detail-oriented, fast-paced environment.

Key Responsibilities

• Process release of information requests by retrieving, scanning, and transmitting patient medical records.

• Validate authorizations and ensure compliance with HIPAA and company policies.

• Perform quality checks on records before release to maintain accuracy and confidentiality.

• Provide responsive and respectful customer service to patients, providers, and clients.

• Manage incoming requests via mail, fax, or phone as needed.

• Maintain a clean, organized workspace while following site policies and privacy regulations.

• Stay current on state laws and fee structures related to medical record release.

Qualifications

• High school diploma or GED required.

• 2+ years of experience in a medical records department or healthcare setting preferred.

• Proficiency with Microsoft Word, Excel, and office equipment (fax, copier, scanner).

• Strong organizational skills and ability to type at least 50 WPM.

• Customer service experience with proven ability to handle sensitive information.

• Self-motivated, adaptable, and able to multitask in a team-oriented environment.

There was no listed pay for this role, specifically.

Overnight Customer Support Specialist at Mudflap

Looking for a rewarding remote overnight job where you can make a real impact? Mudflap, a fast-growing marketplace serving the $800B U.S. trucking industry, is hiring Customer Support Specialists to help truckers save money and stay on the road. Trucking keeps America moving, and Mudflap powers drivers with innovative payment solutions while providing 24/7 customer support.

If you’re customer-obsessed, tech-savvy, and thrive during quiet overnight hours, this could be the perfect role for you.

Key Responsibilities

• Provide 24/7 customer support via phone, chat, and email, with a focus on overnight shifts.

• Deliver professional, empathetic communication to truckers and fuel stop partners.

• Troubleshoot payment and account issues in real time, offering fast, effective solutions.

• Manage a high call volume while staying organized and efficient.

• Use tools like Zendesk, Slack, and internal systems to document and resolve issues.

• Identify customer pain points and escalate issues when needed.

• Represent Mudflap’s mission to make trucking more affordable and accessible.

Qualifications

• 2+ years of remote customer support experience (fintech or tech startup experience a plus).

• Experience working 2nd or 3rd shift preferred.

• Proficiency with Zendesk or similar ticketing systems.

• Bilingual (English/Spanish) strongly preferred.

• Strong communication skills, both written and verbal.

• Emotionally intelligent, empathetic, and customer-first mindset.

• Comfortable multitasking in a fast-paced environment.

• Tech-savvy and adaptable to new systems.

Shift Options (EST)

• Thursday – Monday: 11:00 PM – 7:00 AM

• Saturday – Wednesday: 11:00 PM – 7:00 AM

There was no listed pay for this role, specifically.

Trust & Safety Associate at ZocDoc

Zocdoc, the leading healthcare marketplace that helps patients easily book in-person and virtual care, is hiring a Trust & Safety Associate to protect the integrity of its platform. In this role, you’ll help safeguard patients and providers by detecting, investigating, and resolving abusive behavior, ensuring Zocdoc remains a safe and trustworthy space for everyone.

If you’re detail-oriented, analytical, and motivated to make a direct impact on user safety, this remote opportunity is a strong fit.

Key Responsibilities

• Apply Zocdoc’s Community Standards to protect patients, providers, and platform integrity.

• Investigate complex cases, analyzing data to identify patterns and risks.

• Communicate decisions clearly and professionally to users and internal stakeholders.

• Monitor trends, identify emerging threats, and escalate urgent issues to leadership.

• Collaborate with cross-functional teams (Product, Legal, Service, Sales, Marketing) to improve policies and processes.

• Provide feedback to enhance tools and workflows that combat bad actors and enhance user trust.

Qualifications

• 1+ years of experience in Trust & Safety, customer operations, or a related service role.

• Strong written communication skills for handling sensitive issues with clarity and empathy.

• Analytical mindset with data-driven problem-solving abilities.

• Critical thinker capable of making sound, high-stakes decisions.

• Resourceful, adaptable, and able to thrive in fast-paced, ambiguous situations.

• Empathetic and resilient when managing user-facing decisions.

The listed pay for this role is $23-$28 per hour.

Inbound Patient Account Services Specialist at CVS

CVS Health, the nation’s leading health solutions company, is hiring a Patient Account Services Specialist to support patients with billing, reimbursement, and account-related needs. This fully remote role allows you to make a direct impact by helping patients navigate healthcare billing challenges while delivering compassionate, people-first customer service.

If you have experience in healthcare billing, reimbursement, or collections, this role offers an opportunity to join a purpose-driven team and grow your career in healthcare.

Key Responsibilities

• Provide compassionate support by assisting patients with billing questions, reimbursement, and payment options.

• Build trusting relationships through meaningful conversations and empathetic problem-solving.

• Accurately document interactions in CVS revenue cycle systems.

• Review patient accounts to determine eligibility for payment plans and resolve concerns.

• Collaborate with internal teams across CVS Specialty to ensure timely and accurate resolution.

• Meet call center metrics, including call volume and quality standards.

• Advocate for patients by identifying potential trends and reporting them to leadership.

Qualifications

• High school diploma or GED required.

• 6+ months of healthcare billing, reimbursement, or collections experience.

• Strong computer skills, including Microsoft Word, Excel, and Outlook.

• Excellent verbal and written communication skills.

• Ability to demonstrate empathy, provide emotional support, and work independently or in a team.

The listed pay for this role is $17-$28.46 per hour.