$3,200/MO Little to No Experience Healthcare Jobs Hiring!

Customer Experience Rep @ Solace

As a Customer Experience Representative, you'll be on the front lines, supporting clients via phone, email, and chat. Your day will involve everything from confirming appointments and providing in-depth troubleshooting to crafting creative solutions for diverse issues. You'll play a vital role in onboarding new clients, ensuring their first experiences are seamless, and continuously tracking feedback to refine the Solace platform. This team values action-takers who can report issues with detailed notes, build strong client relationships, and ensure complete satisfaction for every inquiry.

Solace is seeking individuals whose superpower is empathy, allowing them to confidently navigate tough conversations. You should be detail-oriented, tech-savvy, and a quick learner who thrives in fast-paced environments. A natural troubleshooter with enough tech experience to guide users through basic issues, you're also a creative problem-solver who knows when to lean on your team. If you're comfortable giving and receiving feedback, dedicated to ensuring great outcomes, and possess a "get it done" mentality, you'll fit right in. This is a chance to truly impact people's healthcare journeys.

This remote position is based in the United States and offers a compensation package of $45,000 salary plus equity. If you're ready to stretch yourself and do impactful work with a team that cares deeply, Solace is looking for you!

Call Center Rep at Hippocratic AI

Hippocratic AI, an innovative company developing a safety-focused Large Language Model (LLM) for healthcare, is seeking Call Center Representatives to be founding members of their new AI Feedback Team. This is a unique opportunity to directly impact the development and iteration of cutting-edge AI designed to dramatically improve healthcare accessibility and outcomes globally.

This contract role supports an initial 3-month pilot, with potential for extension based on performance. As a Call Center Representative, you'll serve as the first point of contact for patients and members via phone, triaging incoming calls and directing inquiries appropriately. Crucially, you'll provide structured feedback on call processes, workflows, and tooling, collaborating closely with data and AI teams to inform ongoing development and help shape the voice and experience of AI in healthcare.

You should be comfortable using call center tools, computers, and dialers, possess strong verbal communication skills, and have exceptional attention to detail. Ideal candidates are self-starters who thrive in fast-paced, evolving environments. The job posting mentions their offices being in Palo Alto, CA however, the main part of the job posting specifies that this role is remote. The pay is not listed.

Customer Service and Support Associate at EverHealth

EverHealth, a division of EverCommerce, is actively seeking a Customer Service and Support Associate to focus on their innovative iSalus product. This is a fantastic remote opportunity (within the U.S.) to join a tech-forward team dedicated to making healthcare more informed and personalized for millions of patients.

As an iSalus Customer Service and Support Associate, you'll act as a vital liaison for clients, providing expert product information, answering questions, and bringing resolutions to their concerns across various SaaS solutions. This role involves proactive issue identification, utilizing internal tracking tools, and collaborating cross-departmentally to resolve client issues. You'll be the voice of the customer, gathering feedback, suggesting improvements to the customer experience, and contributing to the company's knowledge base.

What you'll bring: To excel in this role, you'll need 1+ years of experience in a customer-facing, internal support, or customer service role, along with 1+ years of troubleshooting/technical support experience, and 1+ years in a healthcare setting. Ideal candidates can manage a high volume of clients, possess excellent time management and organizational skills, and approach challenging situations with a positive and proactive mindset. Exceptional listening, problem-solving, and analytical skills are key, as is the ability to prioritize with minimal direction. You should be comfortable working with multicultural and virtual teams, demonstrating strong empathy and a willingness to always do what's right for the customer. Outstanding oral and written communication skills are essential, and experience with SalesForce and Azure DevOps is a plus.

This remote position within the United States offers a target hourly compensation of $18.00 - $20.00 USD. While 100% remote work is an option, some travel to corporate headquarters in Denver, Colorado, or other North American offices may be required.