Healthcare, Tech & Retail WFH Jobs Paying Up To $125k/year

Customer Service Rep at CVS

CVS Health is hiring Remote Customer Service Representatives to join the Medicare team at Aetna. This is a fantastic opportunity to become a trusted advocate for Medicare Advantage members, providing them with compassionate and knowledgeable support. If you have a background in customer service and health insurance, this role allows you to make a meaningful difference every day from the comfort of your home. As a Customer Service Representative, you will be on the front lines, helping members navigate their healthcare benefits. You'll be a purpose-driven colleague, committed to delivering a remarkable and empathetic customer experience.

Your day-to-day responsibilities will include:

• Answering inbound calls and online messages from Medicare members regarding their plans and benefits.

• Delivering patient, personalized, and accurate information to resolve complex issues.

• Efficiently navigating multiple computer systems to provide seamless support.

• Participating in ongoing virtual training to stay current with healthcare regulations and company policies.

• Working independently while collaborating with a supportive team to exceed member expectations.

This remote healthcare job is ideal for a dedicated and empathetic individual with strong communication skills. The team is looking for candidates who bring:

• At least 1 year of customer service experience.

• A minimum of 1 year of experience in health insurance or a related field.

• A High School Diploma or equivalent.

• Preferred skills include: experience supporting senior populations, knowledge of Medicare, and fluency in both Spanish and English.

  Important Details:

• Position: Full-Time, Permanent Work from Home.

• Location Requirement: You must reside in either the Eastern Time (EST) or Pacific Time (PST) zone.

• Training: A comprehensive, paid 10-week virtual training is provided. Attendance is mandatory Monday–Friday, and no time off is permitted during this period.

• Permanent Schedule: After training, your full-time shift will be assigned through a quarterly shift-bid process based on performance. Shifts will fall between 7:00 AM and 6:00 PM local time.

• The typical pay range for this role is $17.00 - $31.30 per hour, depending on experience and location.

Credit & Collections Specialist at Sharecare

Sharecare, the leading digital health company that helps people manage their health in one place, is seeking a diligent and professional Credit and Collections Specialist. As a Credit and Collections Specialist, you will play a vital role in guaranteeing the company’s revenues by managing a portfolio of accounts. You will be responsible for a variety of financial tasks that are crucial to the company's success.

Your day-to-day responsibilities will include:

• Managing the collection of outstanding invoices from current and past-due accounts.

• Investigating and providing resolutions for billing inquiries and payment disputes.

• Identifying and resolving collection issues in a timely and professional manner.

• Assisting with the application of unidentified payments and meeting deadlines for month-end close.

• Helping to update and improve documentation for collections policies and procedures.

This remote finance job is perfect for a self-starting and detail-oriented individual with excellent communication skills. Sharecare is looking for a candidate who brings:

• A minimum of 2 years of experience in Accounts Receivable (A/R) and/or Collections.

• Strong verbal and written communication skills.

• Intermediate knowledge of Microsoft Outlook, Word, and Excel.

• The ability to function effectively in a collaborative, team-oriented environment.

• Exceptional organizational skills and the ability to manage multiple priorities in a fast-paced setting.

• A High School Diploma/GED is required; an Associate's degree in a business-related field is preferred.

The salary range for this this position was not listed.

Customer Service Support, Operations Analyst at Starbucks

Starbucks is hiring an Operations Analyst to join its Custom Service Support team, focusing on the digital systems that power its thousands of licensed stores. As an Operations Analyst for Licensed Stores, you will be a subject matter expert on the digital ecosystem that keeps stores running smoothly. Your work will directly impact store results by ensuring effective and stable systems support.

Your day-to-day responsibilities will include:

• Providing world-class Order Management support for third-party suppliers and food customers.

• Managing item setup, verification, and onboarding for dropship food programs.

• Serving as a key point of contact for ordering issues, ensuring quick and clear escalation paths.

• Analyzing datasets and metrics to identify opportunities for improvement in ordering and item management processes.

• Supporting key strategic initiatives designed to increase operational efficiency and profitability for licensed stores.

This remote analyst job is perfect for an individual with a strong background in operations and a passion for systems support. Starbucks would love to hear from people with:

• At least 2 years of operational experience, preferably in the manufacturing or distribution industry.

• A minimum of 2 years of experience in foodservice, hospitality, beverage, consumer products, or a related distributor field.

• Experience with end-user support and training.

• A collaborative mindset focused on continuous improvement and scalable solutions.

• The ability to analyze data and provide expertise on key business initiatives.

• Position: Full-Time, Remote/Hybrid

• Compensation: The annual salary range for this role is $65,800 - $111,700.

Customer Operations Lead

At Motion, they've spent the past 5 years building the best automated project management software—an AI project manager that eliminates reactive project management—Motion predicts what will get done early or late, automatically coordinates the right person to do the highest impact task at the right time, and ensures no steps are missed. The real moat in AI agents is context: whoever has the most data to let the system think and work exactly like their users will win. Motion already has a lead: tasks, projects, docs, meetings, calendars, and communication all live in one place, making us best equipped to swap out human work for AI technology improves. Here is what you can expect as a Customer Operations Lead at Motion:

Responsibilities:

• Run the daily operations of the support team

• Manage workload balancing, shift coverage, and on-call rotations

• Track KPIs, flag issues, and drive performance improvements

• Build and maintain SOPs, macros, and internal tools to boost consistency and speed

• Help lead weekly QA and feedback loops with support reps

• Analyze performance trends and propose process or tooling fixes

• Own the upkeep of the internal knowledge base and training resources

• Design and maintain dashboards to monitor support performance in real time

• Audit workflows regularly to eliminate bottlenecks and reduce manual work

• Coordinate with engineering and product to resolve high-priority bugs and edge cases

• Triage escalations and communicate cross-functionally to ensure timely resolutions

• Improve how we use AI in support — including LLM agent workflows and QA tooling

• Help manage vendor tools (e.g. Intercom, Front, Zendesk) and optimize usage and cost

• Partner with recruiting and CX leadership to forecast team growth and capacity

• Assist with onboarding and ongoing training of new support hires

What they're looking for:

• Strong systems thinking and ops instincts

• Extremely organized with great attention to detail

• Can own ambiguous problems and drive them to done

• Sharp communicator — clear in writing, fast on Slack

• Fast learner and very comfortable with new tools

• Bonus: background in support, biz ops, consulting, or process-heavy roles

• Bonus: experience with Zendesk, Intercom, Notion, Retool, Jira

• Bonus: SQL and Sheets fluency (not required)

• No ego. High ownership. Ready to do what it takes

The salary range listed for this role is $75k-$125k per year plus equity.