Remote Customer Support Jobs $17-$36/hr

Customer Service Rep at Garner Health

Garner is a mission-driven company working to make high-quality healthcare affordable for everyone. As one of the fastest-growing companies in its space and named a USA Today Top Workplace for 2025, they are expanding their team with passionate people. In this full-time remote role, you'll be the friendly, trusted guide for Garner's members. This isn't your typical call center job; you'll be a problem-solver and an advocate, helping people navigate the complexities of their healthcare benefits.

The ideal candidate for this role is a natural problem-solver with a genuine passion for helping people. You’ll be a great fit if you have at least two years of experience in a customer service or call center environment, with a background in the healthcare industry being a major plus. We're looking for someone who communicates with clarity and empathy, and who brings a sharp eye for detail to every member interaction. Because Garner is a fast-paced startup, you should also be comfortable with technology, like Zendesk, and excited by the chance to learn and adapt in a rapidly growing and supportive company. The pay is $22 per hour and if you're bilingual, there's a $0.50 bonus per hour for those fluent in English and Spanish.

Customer Support Rep at Zola

Zola, the popular wedding planning and registry company, is seeking upbeat and organized individuals to join their team and support couples on their exciting journey to "I do!"

In this role, you’ll be the friendly, go-to expert for engaged couples, newlyweds, and their wedding guests. This is a fast-paced position where you will handle a high volume of inquiries, so a positive attitude and a calm, helpful demeanor are key.

This role is perfect for a highly organized and empathetic person who thrives on helping others. You’re an ideal candidate if you have at least six months of experience in a customer-focused environment like a call center, e-commerce, retail, or hospitality. The ability to listen and empathize is essential, as you'll be a problem-solver and advocate for couples during a very important time. You should also be a pro at multitasking on a computer, quickly learning new programs, and feel comfortable representing the cheerful, supportive voice of the Zola brand. Experience with Mac software is a big plus!

The Key Details

• Position: This is a temporary 6-month contract role with the potential to become a permanent, full-time position based on performance and availability.

• Schedule: Full-Time, 40 hours per week. The shift is Sunday through Thursday during the daytime.

• Compensation: The pay for this role is $20 per hour.

Inbound/Outbound Queue Associate at CVS

CVS Health is seeking a dedicated Inbound/Outbound Queue Associate for their American Health Holdings Medical Management Customer Service Department. As an Inbound/Outbound Queue Associate, you'll be at the forefront of customer interaction, promoting the quality and effectiveness of healthcare services. You'll handle a high volume of inquiries, troubleshoot issues, and strive for proactive resolution to ensure positive outcomes for members. This position demands strong customer service skills, computer literacy to navigate various internal and external systems, and a high level of professionalism when interacting with clients, internal departments, and vendors. You'll also effectively participate in multidisciplinary teams to coordinate service delivery.

What you'll need: To be considered for this role, you must have 1+ years of call center experience, 1+ years of medical/healthcare experience, and 1+ years of data entry experience. A High School diploma or G.E.D. is required.

Preferred qualifications include 2-4 years of experience as a medical assistant, office assistant, or other medical roles. Familiarity with basic medical terminology, effective communication, telephonic, and organizational skills are also highly valued. This full-time position anticipates 40 weekly hours, with a typical pay range of $17.00 - $34.15 per hour.

Member Operations Analyst at Garner Health

Garner is also looking for a Remote Member Operations Analyst to be the founding support expert for a brand-new product. This is a unique opportunity to do more than just help members—you'll shape the entire customer experience from the ground up, working directly with company leadership. As a Member Operations Analyst, you'll be the voice of the member for a new, innovative product. You will report directly to the VP of Product and play a critical role in the product's success. Your responsibilities will include:

• Providing expert-level support to members on complex issues via phone, chat, and email.

• Partnering with leadership to define, build, and improve the ideal member experience.

• Identifying and implementing process improvements to increase efficiency and member satisfaction.

• Acting as the subject matter expert on member issues and relaying crucial feedback to the product and operations teams.

• Serving as a trusted guide to help people navigate their health benefits and find high-quality, affordable care.

The ideal candidate is a resourceful and process-oriented problem-solver who is passionate about creating great experiences. You’re a strong fit if you have at least two years of relevant experience in a customer support or operations role where you've taken on increasing levels of responsibility. We're looking for someone who thinks creatively, stays calm under pressure, and has a "roll up your sleeves" attitude to do what's necessary for success. If you thrive in a fast-paced startup environment and are driven by a desire to be part of a mission that matters, this role is for you.

The Key Details:

• Position: Full-Time, Fully Remote

• Schedule: Monday – Friday, 9:00 AM – 5:00 PM Eastern Time

• Compensation: The base salary range for this position is $65,000 - $80,000.