Up to $90k/yr Customer Support & Claims Jobs
Customer Support Jobs Paying up to $90k/yr!
DAILY LEADS
6/3/20254 min read
Client Support Rep at Ticketmaster
In this dynamic position, you'll be the first point of contact, managing inbound emails from clients and fans, troubleshooting issues with empathy, and delivering effective solutions. Beyond daily support, you'll have the opportunity to propose and implement valuable process improvements that directly impact customer satisfaction. You'll work collaboratively with cross-functional teams, including product and sales, to advocate for user needs and log crucial feedback for development. Expect to monitor for fraudulent activity, manage priority support, and assist with marketing campaigns.
What you'll bring: You'll need at least 1 year of customer-facing experience in roles like customer success or service. A strong understanding of technology is essential for efficiently assisting clients, alongside clear, concise verbal and written communication skills (with excellent spelling and grammar!). If you're friendly, outgoing, and enjoy connecting with new people, you'll thrive here. Experience with Zendesk, Stripe, Sift, and Hyperwallet is a definite plus.
Ticketmaster values strong communicators, collaborative team players, and results-oriented self-starters who are adept at problem-solving and open to innovation. The pay for this role according to Glassdoor is $38k-$53k per year.
Customer Service Team Lead at CVS/Meritain Health
Meritain Health is actively seeking a motivated Customer Service Team Lead to inspire and guide their team. This pivotal role involves leading and motivating customer service representatives to deliver exceptional service, ensure client satisfaction, and drive team efficiency through effective coaching, training, and performance management. As a Team Lead, you'll act as a subject matter expert, providing guidance and support on products and processes via chat, email, or phone. You'll regularly coach and mentor team members, identify areas for improvement, and implement corrective actions to boost performance.
What you'll need: This full-time position requires 2+ years of experience in a customer service call center environment and a high school diploma or GED. You should have working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook) and be able to work five 8-hour shifts, Monday-Friday, between 7:55 am and 9:00 pm EST.
Preferred qualifications include prior experience in the healthcare industry, specifically with self-funded or fully insured healthcare, sales, account management, or TPA experience. Strong understanding of customer service principles, excellent communication, interpersonal, and coaching skills, along with the ability to motivate, multitask, and collaborate, are highly valued. If you possess strong problem-solving and analytical skills and thrive under pressure in a fast-paced environment, you're an ideal candidate for this customer service leadership role. The anticipated pay range for this full-time role is $18.50 - $42.35 per hour.
Customer Service Support at ModSquad
ModSquad, a leader in reinventing Customer Experience Services since 2007, is looking for Customer Support Mods to join their dynamic team. This is a 100% remote work-from-anywhere opportunity where you'll be the friendly voice assisting customers, solving problems, and ensuring an outstanding customer experience for top global brands like Spotify and Vimeo.
As a Customer Support Mod, your main goal is to deliver swift, professional, and accurate assistance to customer inquiries. You'll troubleshoot issues, escalating complex cases as needed, and meticulously maintain organized records of all interactions in their CRM system. Your role is vital in ensuring complete customer satisfaction by fully resolving issues and educating customers on product features and services. Additionally, you'll provide valuable feedback on common issues to help improve processes and adhere to company protocols for smooth interactions.
ModSquad is seeking Master Communicators who are clear, professional, and friendly, along with Problem-Solving Ninjas capable of quick and effective issue resolution. Ideal candidates are Empathy Experts—calm, collected, and genuinely caring—and Detail-Oriented Dynamos who can meticulously document customer interactions. You should also be a Time Management Whiz with efficient multitasking abilities, a Tech-Savvy Guru comfortable with CRM software and basic computer tools, and a Flexible & Adaptable Remote Work Rockstar who thrives independently in a remote environment. If you're ready to make a difference and work with amazing brands from anywhere, ModSquad invites you to connect! The pay range according to Glassdoor is $14-$18/hr (aim for the high end!).
Claims Specialist I at Grow Therapy
Grow Therapy, a rapidly expanding mental healthcare marketplace, is seeking a dedicated Claims Specialist I to join their mission-driven team. If you have a strong understanding of medical billing and are passionate about solving complex issues, this is an excellent opportunity to contribute to a company transforming mental health accessibility.
As a Claims Specialist I, you'll primarily focus on researching and resolving denied claims. This includes making outbound calls to insurance carrier supervisors to investigate denial reasons and resubmitting claims with errors. You'll utilize your knowledge of CMS 1500 forms and a broad understanding of data, coding, and policy errors. A significant part of your role will involve drafting appeals for relevant claim denials, ensuring adherence to medical policies across various insurance carriers. You'll also be responsible for maintaining accurate and up-to-date patient data in their software and prioritizing workflows based on claim age.
Grow Therapy is looking for someone who is process-driven, highly organized, and an operational thinker. You should be adaptable and comfortable in a fast-paced environment where priorities can change weekly. Candidates must be healthcare experienced, with a strong understanding of healthcare claims, plan benefits, and patient responsibilities, bringing at least 2 years of experience in Medical Billing or a Healthcare setting. They value team players who are collaborative and a source of encouragement, as well as being tech-savvy in chat, email, and phone communications. The hourly rate for this position is $25.00.
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